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M D Repair
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We are a small family owned business with 6 employees. We offer financing for replacement and even for those unexpected repairs.
Business highlights
Emergency services offered
25 years of experience
Services we offer
Residential & commercial heating & ac, air cleaners & programmable thermostats., install whole house humidifiers, new installation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.54 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 25% | ||
| 50% | ||
| 0% | ||
| 0% | ||
| 25% |
Showing 1-4 of 4 reviews
Chris R.
Dec 2015
unknown
Response from M D Repair
"We did not put the equipment in originally and yes the equipment was out of the manufacturers warranty time period. Due to the cost of the Trane furnace part we offered to install a new furnace that would have a 10 year parts AND labor warranty with it. We could not just replace the control board, we had to replace an entire series of parts. OUR cost for the parts alone were over $500 and the repair was very labor intensive. We would have told the customer to reset the system one time, but if they would have called back again, which they did not, we would have went to their home to figure out the problem. The parts installed as with all of our service work has a 1 year parts and labor warranty. The warranty for that repair would have just expired on 11/18/2015. We have not heard from the customer for any breakdowns or for us to come evaluate their furnace due to it not working properly. The second repair was to replace the flame sensor and repair the humidifier. We replaced a flame sensor and a humidistat for the humidifier and they were charged for parts and labor for this repair and it also has a 1 year parts and labor warranty which expired 12/1/2015. We truly apologize for the bad experience with our company. We strive to make all of customers happy with the service we provide and if there are issues we want to take the time to make things right. Any return calls that are made within the 1 year time frame there is no charge to our customers unless it is a different issue other than the original repair."
PHYLLIS D.
Jun 2015
unknown
Response from M D Repair
"I think this review may have been for a plumber that was used for the service you are writing about. We only do your Heating and Cooling service for you. I would love for you to write a review about us too though. Thank you!"
KATHLEEN K.
Nov 2009
My mother called MD Repair on Thursday, its serviceman arrived on Friday and diagnosed the problem. Parts were ordered, and MD Repair called when they came in on Monday. On Tuesday, the serviceman arrived promptly and installed the parts. The heat pump has worked since then. My mother's only complaint was that MD Repair did not inform her of the charges until after they were incurred. She would have appreciated an estimate in advance.
Response from M D Repair
"We appreciate any feed back from our customers. We are happy that the customer was pleased with our service, but would like for them to always be able to grade us with all A's. We will take the information and pass on to our service technicians. Thank you MD Repair."
SHARON H.
Apr 2007
They are very nice people and reasonably priced. They are wonderful to work with and do a good job.
Response from M D Repair
"Thank you [Member Name Removed]! We appreciate your continued business with us. Your loyalty to our Company means a lot."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
M D Repair is currently rated 3.5 overall out of 5.
M D Repair accepts the following forms of payment: CreditCard
No, M D Repair does not offer free project estimates.
No, M D Repair does not offer eco-friendly accreditations.
No, M D Repair does not offer a senior discount.
Yes, M D Repair offers emergency services.
No, M D Repair does not offer warranties.