
C BENNETT BUILDING SUPPLY
About us
Family owned and operated for 35 years, we take pride in being "Easy to do Business With." We sell and install luxurious fireplaces, gas logs, premium glass shower doors, mirrors and shelving. We also sell appliances and grills.
Business highlights
Services we offer
We install and sell shower doors, appliances, door hardware and more., fireplace doors, fireplaces, gas logs, mantels, mirrors, shelving- wire and melamine, stone, surrounds
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
8% | ||
0% | ||
8% | ||
8% |
"Thank you for your feedback, C Bennett Building Supply is glad that we are able to help you. Please contact for any other needs you may have, like shower doors, shelving, mirrors, door hardware, gas logs, mantles or surrounds for your fireplace. We also sell appliances."
Caveat Emptor-Buyer Beware
I had a semi-frameless 3/8" glass shower enclosure, with bright brass header and hardware. The glass was perfect, CLEAR, and free of any defects. I wanted to change the brass header and hardware to oil rubbed bronze. The sales rep stated that he could not use my existing glass and a new enclosure had to be ordered. The cost was $2173.12 which included: removal of existing shower, keeping configuration, glass, thickness the same, replacing brass to oil rubbed bronze. The installation was poor, sharp edges were left on the header and channels. The angles were improperly cut. Also the header was not the one that I ordered. The installer cut all the metal in the street and left a pile of shavings for ME to clean up. The sales rep came to my home, took several pictures, and agreed that the job was poor and certainly not typical for the company. My installer must have had a "BAD DAY". Problem with the product, glass is GREEN and not transparent! The green glass is so pronounced against my white cultured marble walls and looks terrible. My original glass enclosure was completely CLEAR. The sales rep NEVER mentioned that his vendor's glass would be green and did not provide a SAMPLE. He was at my house twice, and never mentioned that I would not be receiving the same glass that I originally had. The specs also noted 3/8" CLEAR GLASS. I asked the owner to fix the problem and provide me with the glass that I ordered. The owner asked if his operational manager could inspect the product and installation. He totally agreed that the glass was green and installation was poor. I also pointed out to him that our newly installed baseboards were getting ruined from water due to improper installation. I gave the owner 2 options: make it right, and give me the glass that I ordered,(same as my existing shower) or, remove your product and refund my initial deposit. I was told that I would have to pay an additional sum of $1350 in order to get this so called "transparent clear glass". That would put the price of this small semi-frameless shower to $3400. I have now contacted Visa's Billing Dispute Department and have supplied them with numerous emails & photos. The owner informed me that his staff basically deals with pre-construction and builders. New home construction is slow & C Bennett is now looking to branch out and deal more with the public. The installers and sales reps definitely need a refresher course in how to deal with the public consumer and improve their standards. I received a standard piece of glass containing a "greenish hue" that should never had been used in a light colored shower with a hefty price tag. C Bennett was the highest bid out of 5, obviously the most expensive is not the best!!! Last date of contact 10/20/14.
"[removed member name] we are very sorry that you feel this way towards C Bennett. We are a family owned company that has been in business since 1980. We pride ourselves on customer service and try to make and keep every customer happy. We are still currently working with you to resolve the issues that you have presented to us. We hope after all issues have been resolved you will look back and be happy with everything C Bennett has installed in your beautiful home. Thank you for your feedback and giving us an opportunity to be a part of your homebuilding experience."
"I am happy to hear that we were able to help you in your remodeling needs. Thank you for your business and I hope to see you again when you are in need of our wide variety of services and products."
I am extremely happy with the quality of the product and the service! I strongly recommend checking with this company!
"We are so happy we could help you with your shower door needs and that you had such a great experience. We strive to be "easy to do business with" . We hope to be of further assistance to you in the future with all the other products we offer."
"I am so glad that Paul and C Bennett were able to meet your appliance needs in your kitchen remodel. Thank you for choosing C Bennett and we hope to work with you again in the near future for any other needs you have for a remodel or an update."
Licensing
State Contractor License Requirements
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