A C I Exteriors LLC
About us
ACI Exteriors, is a local company in O'Fallon, MO.We have provided our community with professional and reliable roofing and siding services. We are committed to offering homeowners and businesses the best quality, service and price for their roofing and siding needs. Additional Web address - www.aciexteriors.com.
Business highlights
Services we offer
Residential and commercial roofing installation, exterior, re-roofing, repair, siding & gutters.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
0% | ||
7% | ||
0% | ||
13% |
Their pricing was fair and the details were clearly stated. Their salesperson knew all about roofing and his inspection was spot on.
I would highly recommend this company for roofing. This was a major project for us and I am glad i contracted with them.
They did not show up the following day to complete the work as promised.
I called Lou Hardin (Sales Rep.) to find out why the work was not completed and he sent Christy Rodgers over to check to see what was left. Chris confirmed that the work was not completed and was not made aware of the shortage of material to complete the work. Some of the nails and roofing material that were visible in the yard, he picked up. Chris returned, with a crew, a couple of days later and completed the work. Let me point out that areas of my roof were left exposed during this period. A total of 4 days to complete the work.
So much for promising to complete the work in 1 day. The Sales pitch of ?Master Elite?, as you will see, leaves much to be desired. There are other roofers who make no claims of ?Master Elite? and have done a very professional job in my community.
Then came the siding. I repeatedly asked for a date by when the Siding work would be started, so that we could plan some summer vacation and all I kept getting were excuses about ?some supplier issues?. I even had Christy Rodgers hang up the phone on me. Finally, after 5 weeks, I get a call at my work place at 10.00 saying they were starting my siding in 30 minutes. I had to leave work and rush home. This is the ACI Exterior's version of Customer Service.
Finally the gutters. The following Tuesday I get a call from Lou Hardin and we agreed that Thursday would be a good day to do the gutters. The crew did not show up on Thursday with no explanation from ACI Exteriors. As we were about to leave home on Friday, late afternoon, the crew arrived to ?install? our gutters.
The repairs to the gutter work were done 2 weeks later after I requested a final inspection of all the work through Angie?s List.
I, absolutely, regret hiring ACI Exteriors and hope that folks reading these comments don?t make the mistake I did.
ACI also handled the interior work (replaced water damaged drywall) and that work was completed on time and in a professional manner as well. Well done. Thank you!!!!!
Licensing
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