
RT Construction/RainTight Decks
About us
RT Construction is one of the premier companies in the United States providing multiple unique outdoor living space options, our goal is to inspire our customers to bring their dream to life through custom, sustainable and quality outdoor living spaces that families can enjoy for years to come. It is our mission to provide the highest level of professionalism, timely service, honesty, expertise and quality workmanship that exceeds the expectation of our customers while empowering our employees with opportunities to grow and prosper within a family owned business. While offering many services in the construction industry, we specialize in our signature RainTight Underdeck System, decks, patio covers, screen rooms, custom aluminum railing, new dock construction, dock additions, dock maintenance, custom dock coatings, rip rap, cable tie backs, ramp bulk heads, seawall repair, spray foam, concrete lifting, new construction and building additions.
Business highlights
Services we offer
Cable Tie Backs, Custom Aluminum Railing, Custom Dock Coatings, Decking, New Docks and Dock Additions, Patio Covers, RainTight Underdeck System, Ramp Bulk Heads and New Construction/Additions. , Rip Rap, Screen Rooms, Seawall Repair/Restoration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
13% | ||
8% | ||
0% | ||
13% |
"Mr. [Member Name Removed], So very sorry for your extreme effort put into the explanation of your situation. RainTight has made multiple attempts to flash your existing shed walls and door area. The problem encountered here is a situation that we do encounter from time to time, but generally in working with our customers we are able to find a solution. The installation of a RainTight system, is a system of water diversion using a standard building techniques to divert water from the house flashing's into our panel system. Yes we are involved in multiple times each year to help customers build storage/enclosed areas under their deck. These areas can become very difficult to waterproof during very heavy rains like we have recently encountered. We tell all customers when your house gutters are overflowing and adding excess water on to your deck from above your RainTight will always struggle to keep up much like your house gutters. The best application for the RainTight and shed is always in a turn-key application. In your case unfortunately the shed was in place and we have made multiple attempts to waterproof existing areas. In one of our last visits we encountered a few existing items that were problematic and we tried to explain the complexity of the waterproofing of the simple shed. RainTight was unfortunately unable to bridge the communication gap between the consumer and RainTight thus leaving us in this situation. RainTight, will always warranty our work. We do have a strange situation where you let a former disgruntled employee of ours who started a competing business come and work on the RainTight product. We have never had this issue before, we hope that no tampering has occurred with our system. but will do our absolute best to help. Please contact us directly if we can have the opportunity to revisit this. Sincerely, RainTight Decks."
!
"RainTight has and will always strive to make each and every project they complete perfect. In certain cases there are other factors that impact our work and we unfortunately get the job of diagnosing the problems. After a long and tiresome process of determining the leak on this project we unfortunately have found what we believe is to be a roof leak is do to a failure in the customers existing asphalt roof. RainTight has offered to help the customer in anyway that we can and will continue to do so until they have a finial resolution to their problem. We hope that in the big picture once the homeowners fell comfortable with their finial solutions they would agree that their project is and A+. Sincerely RainTight Decks."
How'd it go? Well, we were not in a great hurry to start our project because we knew we were going into winter. Jon came out and gave us a bid which was in the middle of the other two we got. We decided to go with Raintight because we liked the no-pressure, this is our best price approach, and the appearance of their other projects looked stellar. After we got all the needed approvals, the crew showed up on the date promised, timely and friendly. Each morning, on time, and worked hard - even on the cold mornings when the temperature was only in the 20's (actually I was amazed that they could keep working). They even rehung our outdoor speakers where I wanted them, and were quick to point out any issues that might affect the plans (which were very few). Jon kept us up to date with our timeline and when to expect completion, and the final product is just what I dreamed of. I love the deck ceiling system they installed - now I'm wondering if I'll spend more time under the deck rather than in my fabulous screened room!
If you are considering an under-deck system these guys know what they are doing - additionally, they know decks and screen rooms - so overall you could say we really tested their skills. I would definitely call on Raintight again for any deck project.
The electrician arrived the very next day to wire the fan, and when he left, I realized that I would need to turn on the porch light to use the fan. I called Calvin and before you could turn around, the electrician was back and fixed the hookup. Now I don't have to use the light when I need the fan on. I am completely satisfied and happy. Thank you Calvin, Mike and the whole crew.
**We have lights under the deck and removed them so they ceiling could be installed. They took our wire and ran it through a box with no fittings and then through a piece of wood again with no fittings. Then installed the aluminum ceiling allowing the aluminum to rest against the wire. This aluminimun ceiling could have possibably cut the wires causing electricial issues. My husband is an electrician, and lucky that he caught this, because this is illegal.
**The starter channel against the house was crooked and uneven.
My husband called and spoke to the owner and he said that he would be out the next day to talk to us. I called the salesman, Bob Timmons, he came out that evening. His response was not to worry that he would take care of it, and he did take care of it. The owner came out the next day but never spoke to my husband who was home.
**We overhead the workers making the remark, as they were doing the re-work, this is going to be the srtaightest job we've ever done.
My husband was home the entire time during the installation and they could of asked questions at anytime, but failed to. Getting this job to the completion point was a huge undertaking.
"We value the feedback of each and every customer that we install our RainTight under deck system. I understand the concerns detailed with this installation, and looked to make any needed changes to insure complete customer satisfaction. The process was resolved with immediate response to the customer concerns in this installation."
"[remove member name], Thank you so much for the kind words about our company. I hope you enjoy the screen room for years to come. Sincerely. Jon Bish"
Licensing
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