SMITHCO MECHANICAL HEATING & COOLING
About us
Smithco Mechanical Heating & Cooling is an HVAC (Heating, Ventilation, and Air Conditioning) and solar sales, service, and installation company located in Nixa, MO serving both residential and commercial customers in Springfield, MO and the surrounding communities of southwest Missouri. We strive to provide each and every customer with "complete comfort control." Our motto is "Your comfort is our concern." Smithco Mechanical technicians continue to further their education in the ever changing HVAC industry through HVAC classes and conventions. In order to continue providing customers with the highest quality of service, installation, and repairs, Smithco Mechanical technicians also receive ongoing factory training from the following manufactures: American Standard Heating and Air Conditioning, Mitsubishi Electric, Arzell Zoning, Noritz Tankless Hotwater Heaters, Honeywell, Lockinvar/Knight boilers, and Econar Geothermal Systems. We offer a variety of payment options including 0% financing (subject to approval) so that you can choose what's best for you.
Business highlights
Services we offer
Smithco Mechanical offers residential and light commercial heating and cooling installation and repair. We also provide services to improve indoor air quality such as installing and servicing media and electronic air purification systems, and UV lights (germicidal lights). We install and service water heaters. We also perform energy audits., dehumidifies, energy recovery ventilators, humidifiers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 5% | ||
| 5% | ||
| 0% |
Professional and prompt. Went above and beyond. Stayed to finish the job.
They take pride in doing the job right and having a satisfied customer.
Provided information from consumer reports, return on investment, and annual cost comparison.
Provided a full 10 year warranty!!!
Provided 1 year no charge service.
Installers were prompt, did great work, and cleaned up well!
Came 2 weeks later to personally check on the system, make adjustments, and helped file all paperwork for rebates.
Very professional service!
Doing business with Smithco Mechanical was the best experience my husband and I have had with any contractor we have dealt with in the past (and we have had a few)!!!! Matt and his crew are very professional and honest!! Matt seems to truly care about his customers experience and I have to say he made the entire process as pain free as possible!! When you are making this large of a purchase for your home it is nice to know that you are dealing with a company that is going to do the job right and truly cares about the customer!! He was great at explaining the things that we needed to do and it all made sense. Matt even came to our home and added Freon to our A/C unit on the hottest day of the year which happened to be on a Saturday to get us by until our new furnace and ac came in which was the following Tuesday. This is a company that takes pride in their work and I would recommend this company to anyone that wants the job done right!!
The first was a service call because my A/C wasn't cooling the house. The guy came out, explained the problem, fixed it, great transaction. Said he would email me the bill. That was 2 months ago. I never got a bill. No complaints there, but tells me something about how they run their business if they can't even collect payments.
One month later the A/C stopped cooling again. Not their fault, the unit was old and needed replaced. So against my better judgement, I call SmithCo again for a quote for a new unit. The came out the same day to take measurements and were on time. So far so good. Then, the worst part, it took 9 days for me to get a quote via snail mail! I had already called another company, received and accepted their quote and had the system installed before I got their quote!
Very unprofessional.
"First, I would like to say that I am very disappointed to learn that you were not completely satisfied with your experience with Smithco Mechanical. We strive to offer the best experience possible. Our first trip to your home was on 6/30/14. We identified a refrigerant leak in your evaporator coil and, at your request, charged your system. On 7/23/14 you requested a proposal for a new replacement coil and also for a new comfort system. We came to your home the same day to collect the required information. I completed your proposal on 7/24/14 and mailed the proposal to you the same day. I am unclear as to why it took 9 days for you to receive the proposal as I expected that you would receive the proposal the following day. I also understood that your old system was still providing some conditioning for your home and assumed that you were taking some time to weigh your options, so for that I apologize. When we add refrigerant to a system for a customer and that customer chooses to upgrade to a new system, we do not charge the customer for the original service. This is why you had not yet received an invoice for the original service. We strive to offer outstanding customer service, and again, I sincerely apologize that you were dissatisfied with the service you were provided. Best regards, Matt Smith"
Both of our units are working great and we could not be happier with our service. Will definitely use them again if the need arises.
- It went great from start to finish, Matt was wonderful!! From the first time he came out to give us the
- estimate we were super impressed. he was knowledgeable, helpful and definitely stood out from the other hvac people we got quotes from, even though he was a little more expensive than other places it was well worth it!! his guys were great, here every day on time, they just did a great job, and did the job in the time frame that was said, we just couldn't be happier with the job smithco mechanical did, matt always answered our calls even at night, matt did extra things to help us, even went out to service our grandmothers old hvac system and fixed it, they kept the work area clean, they were all just great, we would recommend smithco mechanical to anyone, we again just couldn't be happier about the work they did, so caring, thorough, and proffesional. and took pride in their work, VERY,VERY HAPPY CUSTOMER, WE HAVE HEAT IN OUR HOME, BY FAR THE BEST HVAC COMPANY WE HAVE EVER SEEN, Sincerly Jud & Aja
He was NOT the cheapest but he was THE ONLY one that had our best interest in mind. All that said I would highly recommend Smithco Mechanical to anyone looking for the same experience... he is "our guy" when it comes to Heat and AIr. You really should consider making him yours as well.
Licensing
State Contractor License Requirements
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