Redeemed Heating and Cooling L.L.C
About us
We are a licensed and insured contracting company that provides hvac and plumbing services, which include but are not limited to: maintenance, repairs and installations to clients in the Springfield-Branson Metropolitan area. At Redeemed Hvac we have over 30 years of experience in the industry. Although Redeemed only been servicing Springfield-Branson Metropolitan since 2013, our family was serving it since 1989. At Redeemed Heating and Cooling our motto is Done right, Done fair, by those who care and we live by this statement. All of our team members are of the highest quality in the trade and are always there to help our clients in a time of need, while always keeping the clients best interest in mind. All of our team members are clean cut, drug tested and have a background check done. This ensures that our clients can have peace of mind when our team members are in their home. At Redeemed HVAC we believe that supplying our team members with the opportunities for growth, training, benefits and pay that we will continue to attract high quality personnel. We provide our team members with in-house training, vendor training and on-site training throughout the year. We believe that you should always be the student, this will help with personal growth which in turn ensures that our clients are always taken care of. We have a firm belief that everything is based on relationships, the more we remember the importance of a quality relationship the greater the unity the company will have with its community.
Business highlights
Services we offer
Air conditioning and heating repair....we service all makes and models. 1 year parts warranty and 30 day labor. We will beat most company's price. We also offer discounts to military, emt and police. We are a Ruud dealer but we sell other as well. We guarantee if you call Redeemed Heating and Cooling you will never call anyone else again! So if you are tired of paying outrageous call us today., fire, senior citizens
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 47% | ||
| 0% | ||
| 0% | ||
| 7% | ||
| 47% |
"Thank you so much for the great review! If you need anything else please let us know we are always here to help :) have a wonderful day!"
"[Member Name Removed], we're grateful for the excellent review! Please just let us know if there's anything you need. -Justin L., Owner"
"Thank you so much for the great review! If you need anything else please let us know we are always here to help :) have a wonderful day!"
"the tech was told two different stories from both you and your wife As to what the unit was doing or not doing. The technician checked the system and found a bad capacitor he replaced in the unit was working properly or the technician would not have left the home. This was on June 4, 2019. You did not call back until June 6, 2019 around 8 o’clock on the emergency line for your unit not working. The dispatcher told you to simply call the home warranty company as a recall So you would not have another deductible do which she refused to do while yelling and cursing at the dispatcher Saying the technician told you that you didn’t have to call it back in. She apologized for the misunderstanding and said she would speak to the tech however warrantee requires knowledge of every visit. Both you and your wife were yelling and cursing that we would Get someone there right now and hung up the phone. The weather outside was around 67° when you called and per home warranty 90° is considered an emergency. So it didn’t actually qualify as an emergency by definition. We are 24 hours for emergency calls only business hours are 8 to 5 or until the calls are finished for that day. I am sorry you feel that you were treated so poorly however you also treated the dispatcher very poorly while yelling and cursing when she simply asked you to do the steps required by your home warranty."
"we're grateful for the excellent review! Please just let us know if there'[Member Information Removed] anything you need"
"Thanks [Member Name Removed] we try to get all of are customers taken care of the first day but it doesn't always happen that way but we try our hardest"
"Thanks"
"Thank you [Member Name Removed] we try really hard to do our best"
"I'm not sure what going on here. This customer has a home warranty we went out there on June 18 and she had a really dirty unit and caused it to put a hole in the unit and needed to be repaired. The hole needed to be welded and filled back up with Freon.We cant do any thing in tell we get authorization. inless home owner wants to pay for the whole job. We didn't get Authorization from her home warranty to do the repairs until Saturday June 20th and we didn't get it until we got back to the office on Monday, and also got a call from customer saying she didnt any service from us."
came through our house to look at our ducting and boots for our HSA home warranty. you could clearly tell that the boots are rusted and the ducting was falling apart. instead of telling HSA that it was from normal wear and tear they said it was rodent damage. the amount of mice to do the amount of rust would have to be well over 1000 mice peeing 12 times a day for years!!!!!
thank you redeemed you do not live by your name you will not be able to redeem your service for me and hopefully this review will save people time and money and they don't use you
"We were ask by her insurance company to come out and look at her duck work. We have no control on how there insurance company deals with issues. All we did was take pictures and send to the insurance company and they make the decision if it's covered or not. This house only had coverage for a month i was told by there insurance company. Then they ask me could the duck work rust out in a mouth i said no. There is no way the duck work could rust out in a mouth. It not that we didn't want to help her but when it comes to insurance companys we only can do so much. But we still wanted to help her."
Licensing
State Contractor License Requirements
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