Keeven Heating and Cooling

We have been using them for a long time. They really know their craft. They have been doing it for a long time, and they keep at it, until they get it fixed. I find them really reliable, they show up when they say they will show up and they get the job done. They are little pricier than their competitors, but that is okay with me, because I have confidence in them.

Excellent installation.
Multiple extimates for system capabilities and components.
Choose what best suits your need / budget.
AMREN approved installer (for rebates)
Removed old system and concrete pad

They were very nice when I first called them. They were hired to do the duct work and do the geothermal system. The system was installed incorrectly and the work was very shotty. It was suppose to be quiet, but my whole house vibrated and my bills were very high. They didn't put down a anti-vibration pad, and then blamed the electic guy. The whole system quit at the two year mark. I had to call someone else to replace the whole thing, and now it's great. They're ingenuine. I had to contact the manufacturer in Florida because they were ignoring me. I had to pay someone else to come look at it, and Keeven only fixed a few of those things. It cost me about $6,000 extra. They had all sorts of excuses. I would not do business with them again.

They only came out to tell me what was wrong with the unit, which I knew. They said I had to pay more to get it fixed. I fixed it myself instead.

They are very courteous. They are very professional. They know what they are doing. I would recommend them highly.

I love them. We personally had job done by Keeven. It had been always one of the Keeven brothers who kind of foreman on one of the big installation job. They got it in when they told they would get it in. I got a new furnace with 20 years warranty. They were very personable yet professional. Their price was fair; but they were not the cheapest people out there. In this case, I think I really got what I have paid for. The value wise, I got peace of mind and they had stood behind their products. They did a thing personally for me, was jumping jobs here. They have performed services for me individually in my units. I had new furnace put in couple of years ago, which was more expensive than just the furnace in the common areas which was relatively low expense proposition. We had problem with our heat pack within two years of getting this whole new furnaces. The cost of the heat pack was going to be like $2000 or something. They went back with us with the company that manufactures the heat pack and got them to give us a new heat pack for free, even when it was beyond the warranty period; since it was old. They have my loyalty.

SO OVERALL IT HAS BEEN A MISERABLE EXPERIENCE... I WOULDN'T RECOMMEND KEEVEN TO INSTALL WINDOW A/C.... OR LIKE PHIL SAID .... 'I WOULDN'T LET HIM BUTTER A PIECE OF BREAD WITH A SHARP KNIVE' end of quote.... THEY SURE LIKED TAKING MY $$$ BUT THEY ARE EITHER TOTALLY INCOMPETENT AND/OR JUST DON'T GIVE A RATS!!!! FIND SOMEONE OTHER THAN KEEVEN FOR YOUR GEOTHERMAL NEEDS!!!!!!!!!!!! I STAND BY EVERYWORD IN THIS REVIEW... I DOUBT THAT KEEVEN WILL LIFT A FINGER TO MAKE THIS RIGHT... WHEN I TOLD HIM I WOULD CHRONICLE THIS ON REVIEW SITES HE THREATENED TO SUE ME AND CLAIMED HE HAS A GREAT ATTORNEY... I TOLD HIM I BET HE DOES HAVE A GREAT ATTORNERY AND HE'S PUT HIM TO USE A LOT!!! HE HANGS UP ON ME WHEN I'VE TRIED TO DISCUSS THESE THINGS WITH HIM AND WAS MAD THAT I DIDN'T CALL HIM TO FIX THIS LATEST ISSUE.... I HAVE NO FAITH IN THEIR ABILITY OR THEIR ETHICS.... WHEN I BROUGHT UP THE WATER HEATER ISSUE.... HE JUST BLAMES EVERYONE ELSE AND HANGS UP... CLAIMS I'M THE WORST CUSTOMER HE'S EVER HAD AND THAT I'M FIRED AS A CUSTOMER....HALLELUJAH!!!! PREMIER HEATING AND COOLING FROM ST CHARLES HAD TO COMPLETEY REDO MY WHOLE SYSTEM AT A COST OF $6000. US DOLLARS.. . REPLACED ALL EQUIPMENT AND HAD TO MAKE CHANGES TO THE DUCT WORK SYSTEM AND ADD RETURN AIR IN THREE AREAS IN THE HOUSE BECAUSE KEEVEN WAS TOO INCOMPETENT TO KNOW THIS. AS PAINFUL $$ AND STRESSFUL AS THIS HAS BEEN I AM SO GRATEFUL TO PREMIER FOR THE OUTSTANDING WORK, ETHICS, INTEGRITY AND COMMUNICATION THROUGH OUT THIS WHOLE PROCESS. ALSO FOR REVIVING MY 'DEAD' SYSTEM TEMPORARILY UNTIL THE EQUIPMENT COULD BE REPLACED. I HAVE GIVEN KEEVENS THE OPPORTUNITY TO COMPENSATE ME FAIRLY TO NO AVAIL... AS MUCH AS I DISLIKE THE IDEA OF A LAWSUIT THEY ARE LEAVING ME NO CHOICE.... THEY MAY DO A LOT OF VOLUME... BUT THEY HAVE PROBLEMS WITH OTHER CUSTOMERS (FACT) AND THEY JUST DON'T CARE!

They did exactly what they said they were going to do when they were going to do it, and they arrived on time. and the estimate that was given before work was done was accurate with how much the work cost. I am very satisfied. We used them regularly when we lived in their area.

They have always given us excellent service. We have used this company before and we will use them again. They are clean, responsive and come out when we have a problem and need them.

They were prompt showing up for their appointment, provided a written estimate that was accurate and completed the job on time and within budget. Disturbance to the rest of the house was minimal and the workers cleaned up daily.

VERY RESPONSIVE AND RESOURCEFUL.