JW Hardwood Floors

I was cautious after reading the 7/19/20 review. However, I found these guys to be down-to-earth people who did a professional, high-quality job. My home has original 50 year old pine floors that had been covered by carpeting for 30 years, had pee stains from cats, and far worse, a jagged 15"x6" hole in the middle of the kitchen-to-dining room floor that had served as a cold air return for the peninsula counter placed above it. The peninsula also hid another 3 feet of badly joined boards. They brought in their expert, who 'laced' in new boards, invisibly. The sanding, staining, and polyurethane revealed a new, rich floor that we had hoped would be there.

Poorly. The tools that were used to install the wood planks were faulty and the people doing the installation weren't experienced. That resulted in chipping wood after installation. The thresholds, flush mounts and stair nose NEVER got completed... even after several attempts (and months) to get him here to do them. The trim along the floors were reinstalled terribly and the nail holes weren't filled. That's what I get for paying before the job is totally finished!! I need to hire another flooring company to finish the work.

A first class operation in every way. This family company has decades of experience and our beautiful floors are proof of that! Professional, fairly priced, friendly, punctual, very fast tear out, refinish and installation. They amazingly laced in new hardwood where our refrigerator filter had leaked and you cannot tell the new from the existing hardwood. Also have to mention that the reinstalled baseboards, which were all removed for the engineered flooring, looked as good or better than when they started. The job couldn't be any better than this. Our home sold quickly with "wow factor" of our upgraded flooring. I highly recommend John and his family!

John and his team sanded, stained, and sealed 50+ year old original white/red oak flooring in my entire second floor and stairway. It turned out beautifully. They were able to perfectly match the color of my main floor hardwood of the same type done years ago. No one would know that the floors were stained/refinished 10 years apart. Their bid came in at a substantial discount to others, and this is including furniture moving, which others would not do. I had them patch an area that needed new wood to eliminate ugly peg inserts that were very concentrated in one spot. You would never know it was patched. The gentleman doing the work replaced pegs correctly at the butt ends of the planks to make it look original. John also gave me great advice about waiting to put rugs down (a full week after the last coat of poly applied). I might have preferred them to use three full coats of poly rather than two, but John assured me that two coats gives a better look, and doesn't turn out cloudy like three coats sometimes will. If there are any wear spots in the future in a reasonable time frame, he assured me he would come out again and put more poly down. I trust his judgement and experience. We went with a Golden Oak stain, and it's a timeless medium tone look for a traditional style house. Great job.

Very well. We're very pleased with the work.