BLUE OAK TECHNOLOGY SOLUTIONS

SCOTT MCKOWN CAME OUT TO MY HOME TO WORK ON MY LAPTOP. HE SAID HE COULD PICK IT UP AND WORK ON IT OFFSITE, BUT I NEEDED IT SO HE DID A HOUSE CALL. FIRST HE GOT RID OF A LOT OF PROGRAMS I DID NOT NEED THAT WERE SLOWING DOWN MY COMPUTER. HE INSTALLED A VIRUS PROGRAM I HAD PURCHASED, AND ALSO INSTALLED A SPYWEAR PRODUCT HE GOT AT NO CHARGE FROM THE INTERNET. HE ALSO DISCOVERED THAT THE MEMORY CARD I HAD INSTALLED THE YEAR BEFORE WAS IN THE WRONG SLOT SO I HAD NOT BEEN GETTING ANY OF THE BENEFIT OF THE EXTRA MEMORY. HE REINSTALLED IT FOR ME. HE ANSWERED ALL OF MY QUESTIONS, WAS A VERY NICE PERSON WHO DID NOT MAKE ME FEEL LIKE A COMPUTER IDIOT, AND NOW MY COMPUTER IS RUNNING MUCH FASTER AND WITHOUT THE PESKY ERROR MESSAGES IT WAS GETTING BEFORE. MY ONLY COMPLAINT WAS THAT HE WAS OVER AN HOUR LATE, BUT I WAS CALLED TO LET ME KNOW THAT THE CUSTOMER BEFORE ME WAS TAKING LONGER THAN HE HAD PLANNED. SCOTT WAS WORTH THE WAIT.