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TruGreen Lawn Care - 5595 logo

TruGreen Lawn Care - 5595

Designer - Landscape, Lawn Care Maintenance and Mowing, Sod Installation,

About us

TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. See website for additional service area. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.

Business highlights

56 years of experience

Services we offer

Residential & commercial landscaping, lawn, tree & shrub care.

Accepted Payment Methods

  • CreditCard
Reviews
3.895 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
19%
3
13%
2
7%
1
14%
Showing 1-25 of 95 reviews
James M.
Mar 2018
4.0
Yes, I recommend this pro
$650
Good Results

Laraine F.
Sep 2017
3.0
Yes, I recommend this pro
$90
disappointed because they could spray certian trees
Response from TruGreen Lawn Care - 5595
"Thank you for your valuable feedback. We are very sorry to hear that your services were not completed in accordance with your requests. We apologize for any trouble this may have caused, and we hope that you will allow us to resolve your concerns. If you could contact us directly at: 1 (800) 515-3380, we would be more than happy to help."

Dixon D.
Jul 2017
1.0
$65
They do good work but are in a lather to charge you for things you do not want or do not need and I am sick of it!

Don T.
Jun 2017
5.0
Yes, I recommend this pro
$57
.

Kathy H.
May 2017
5.0
Yes, I recommend this pro
$50
.

Larry M.
Nov 2016
1.0
$600
Service tech said we were not home and we were. Service tech said he had sprayed and billed us for it but hadn't sprayed. Manager said he would come out and look at lawn but never called back. We were suppose to have aeration and reseeding in our plan but was never included. They have a lot of personnel and Management issues. We won't use them again.

Homeowner
Oct 2016
5.0
Yes, I recommend this pro
They come out and they do it. They just leave a bill on the door and then I go ahead and pay it. I send my payment in. They don't bother you. They just let you know they're there and what they're doing. My yard looks good, it looks better than what it did.The cost depends upon what they do.

Dixon D.
Oct 2016
4.0
Yes, I recommend this pro
$65
They do good work.  They're kinda pricey, but they get the job done.

Homeowner
Oct 2016
5.0
Yes, I recommend this pro
unknown

Gerald M.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Don T.
Sep 2016
4.0
Yes, I recommend this pro
.

Susan M.
Jul 2016
5.0
Yes, I recommend this pro
$35
.

Don T.
May 2016
4.0
Yes, I recommend this pro
They were a good company. The lawn was good. Our lawn looks good. I've never seen any dandelions and it looks healthy.

Jacqueline M.
Dec 2015
1.0
$1,400
I couldn?t possibly be more disappointed in the service I?ve received from Scotts Lawn Service.  I had annual service from Scotts for two years.  I expected this to result in a lush, full, green lawn.  That did not happen.
(1) They are unable to execute my simple request:  call me 48 hours before they intend to service my lawn so that I can have it prepared for you (leaves raked and lawn mowed).  I have gone round and round with both the awful woman who answers the phone at the office and Service Manager Brandon regarding this request.  The technicians continued to just show up with no warning.  
(2) My lawn looks like crap.  After two years of Scotts service, I expect it to be green.  It is not.  Every time the service technicians leave the Scotts sign at the end of my driveway I want to remove it because I have no desire to advertise for them.  However, I leave it there so that everyone who drives by can see what a crappy job Scotts does.  You?re welcome.
(3) The awful woman who answers the phone could not possibly be more rude.  
She constantly interrupts me.
She constantly interrupts me.
She constantly interrupts me.
She constantly interrupts me.
She constantly interrupts me.
She constantly interrupts me.
Her condescending tone is not appropriate for a customer service position.  She is awful.  I never want to speak to her, however she will never connect me with a supervisor/manager.  She always states that nobody is available.  Really?  You?re Scotts Lawn Service.  There cannot possibly only be one person to talk to ? ESPECIALLY someone as awful as her.
.(4)  Most of all, like I said above, my lawn looks like crap.  Don't use Scotts.  It is a waste of money.

Jon B.
Nov 2015
3.0
$300
unknown
Response from TruGreen Lawn Care - 5595
"We forwarded this review to your local branch and they will be in touch with you. Thank you"

Kelleigh B.
Nov 2015
5.0
Yes, I recommend this pro
$727
My lawn and landscape are the envy of the neighborhood

Stephen D.
Nov 2015
5.0
Yes, I recommend this pro
$100
.

Dennis S.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Heather E.
Aug 2015
1.0
Yes, I recommend this pro
They destroyed my front yard. To be specific they tore out large chucks of sod with their aeration machine and just left them laying around the yard. The bare spots they created they dumped seed onto. In the back yard there is large areas where you cannot even tell that they did the service. It rained a good inch or more the night before the service and that morning I mowed the yard to prepare it for their visit, so there was no excuse for such destruction of my grass. I have had problems with their service before and calling and talking to customer service almost never helps. I plan on never doing business with this company again. Overall poor quality of work and poor customer care.

Tommy B.
Aug 2015
5.0
Yes, I recommend this pro
$100
Sprayed Yard for weeds and made sure to check if we need other services. Used them since last year and yard looks the best I ever seen. They however did not contact me to renew my contract and it slipped. I had to call them to get it started again.

PETER S.
Jul 2015
5.0
Yes, I recommend this pro
$200
I've used Scott's Lawn Service for several years now. I pay annually.

Michael B.
Jun 2015
2.0
$600
Often late. They continued to call and ask me for permission to come do the treatments for over a year after I had cancelled the service. Continually tried to up sell me on additional treatments that they said were "very important". I asked why, if they were so important, they did not include them in the base package of 6 applications. They could not answer that.

TOM H.
Mar 2015
1.0
$790
I was using another company for long time, and my lawn was in good shape, till i saw their nice ad on TV, claiming they are the best company in the US for lawn care !!! so i called , the sales man assured me that the lawn will look much better than it was. Instead They did a horrible job on my lawn. Around mid July, the lawn looked in worse  shape ever,  yellow spots and weeds everywhere. . I called them many times and i requested to meet with a manager with no results ! the manager never showed up till October after many calls. He agreed that the lawn was in horrible shape, and he assured me that he will do his best to make it work! he promised me that he will put a revival and he will seed over the lawn. I waited and waited and nothing happenned last year.

I started calling the customer service since February this year 2015, to make sure to put a plan for the new season, and i requested to meet with a lawn manager, with no results !  At the same time i started receiving calls from them to collect a bill of 90$ from the last year for their horrible service they provided, i was very clear and told them i need first to speak to a manager and make a plan. Instead to resolve the problem and make things right, i was stunned to know that they have sent the non-paid bill to a collection agency,
I called again and i was lucky enough to speak to a manager after i insisted, and he started blaming me in a very disrespectful manor for me not paying that bill !!! After long discussion, he reviewed the notes on the account and found that there were a big problems with my lawn last season, then apparently he tried to convince me that they provided the revival treatment and the seeding last year, which is not true, because i didn't see any notes on the door, neither i saw the seedings then nor a new  growth in my lawn.
At the end, i requested to speak to the same manager i talked to last year, and till now ( Monday, April 13th) after more than a week, no one did get back to me yet.
 
Even i was more shocked to know that they have done it with another customer as well, exactly with the same nonprofessional way,
who also ended up dealing with collecting agency ( look for Review Dated: January 12, 2015, here on Angie's list ). 

I Have paid them almost 700$ last year for their horrible work, and they are still asking me to pay that 90$, they have never told me that they Have sent it to collection, instead to resolve the problem with me directly and compensate for my loss. I wished i could find a way to upload the few pics of the horrible lawn i took with that manager in october last season. 

So, I was really disappointed with their horrible service and the way how they treat their customers and by he nonprofessional way of treating such problem. I found that there is no inter-communication between the employees, and that they have a very poor follow up system, specially their managers.

 I would not use them again neither i recommend them to anyone. in the future.

PETER S.
Mar 2015
5.0
Yes, I recommend this pro
$190
I have been very happy with their work.  I have used them for the past five years.  The products they use have improved my grass and shrubs. 

THOMAS V.
Mar 2015
5.0
Yes, I recommend this pro
$25
unknown
Showing 1-25 of 95

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TruGreen Lawn Care - 5595 is currently rated 3.8 overall out of 5.

TruGreen Lawn Care - 5595 accepts the following forms of payment: CreditCard

No, TruGreen Lawn Care - 5595 does not offer free project estimates.

No, TruGreen Lawn Care - 5595 does not offer eco-friendly accreditations.

No, TruGreen Lawn Care - 5595 does not offer a senior discount.

No, TruGreen Lawn Care - 5595 does not offer emergency services.

No, TruGreen Lawn Care - 5595 does not offer warranties.