THE AUTO CLINIC

I had used this shop for years, but this time I want to give them bad a bad review. Their staff like Mike, Jaya are very helpful and nice, but the owner is not. My car, 2002 I35 infinite, need service. Yes it is old but in very good condition. It immediately started leaking oil after the $1205.89 service. This is the first time oil leak since I own it because I park it in my garage all the time. Mike tried to help, and give me some discount. After spent $596.37 for repairing the leak problem, I was told problem solved. But it leaked exactly the same area and same spot. Had to come back to shop again. They kept saying my car was too old, and they did nothing on it. They identified it was power steel hose leaking, however I told them the power steel hose was replaced three years ago. Then they added some liquid to help identify the leak spot, asked me come back in a week. Came back and then found the right leak spot which had nothing to do with my power steel. Yes, I am very frustrate after 5 time visits, I had some talks with Mike then the owner came in and told me they did nothing wrong. He said that I was wasting their time just because I was talking to them on leak issue. Come on, spent $2000 and took me 6 visits total, tried to waste your time? I have my own busy job. I don't believe it is right way to treat customer. This is will be my last visit to this shop. I don't want to mislead anybody, just told the truth and my experience there.

The Auto Clinic verified my suspensions saving me $350. They were very professional and I brought my SUV in the next day to have a vibration in a wheel fixed. In the end I had two cars taken care of properly and saved nearly $450.

Awesome experience!

It was great!

Great Service

I went to a website to look for mechanics and I found a couple in Lees Summit and checked out the websites and the Auto Clinic had a contact form on the website, so I was able to send them a message telling them what work I needed done. They called me the next day with a price quote and also noted that the dealer missed suggesting the transmission fluid. Even with the transmission fluid, they came in about $150 less than what the dealer quoted. Since I have a long list of things to get done, I like being able to go in on a website and submit that list. My only complaint about the Auto Clinic is that they have a teeny tiny waiting room and it actually discourages people from waiting. They have a shuttle. They pretty much insisted that I use the shuttle and come home.

They are always efficient and fair. As a single retired woman, I especially value the respectful treatment I always receive and the options they provide. Also, maintaining my car with the Auto Clinic means I always have a warning of what's coming up in the future. They are my "go to" when it comes to all things Automobile.

as scheduled, quick and thorough. I've been a customer of Auto clinic for over ten years with now our fourth car. I wouldn't go anywhere else. I trust them and they always take care of issues.

My experience with the Auto Clinic was great! They have always been very honest and cost effective with repairs. They did an extremely thorough and prompt inspection job on my vehicle. In fact, the repairs were done early and they even changed my warn windshield wiper blades without any reminder from me. I had forgotten to tell them to fix the blades and by the time I called to remind them it was already taken care of! Marshall treated me with the utmost respect and answered all of my questions with a friendly smile. Marshall went out of his way to make what could have been a stressful situation an easy and pleasant encounter. He made sure my vehicle was safe for the winter for me and my 2-year-old son. From now on I will be returning to the Auto Clinic for all my repairs. Thanks again for providing excellent service and genuine caring!!!

Perfect. Fast. Exactly as they told me. Found other items on my vehicle which should be monitored. They consulted with me. They did not try and scare me. Very honest team at The Auto Clinic.

We have all our 3 family cars serviced by Auto Clinic. We've been customers for many years now. We like that we can trust them to do a good and reliable job. We highly recommend them.

It went great, my car runs like normal again, and they are some of the most polite staff I've ever dealt with. I would highly recommend them and will easily go back.

It went very well. I have used Auto Clinic for about 10 yrs. now, and I would not take my car anywhere else. They are honest, prompt, courteous, professional, and have excellent customer service. When I had my car serviced with the above, I was in and out in just under an hour.

Everyone at The Auto Clinic is awesome beyond compare.
They always provide courtesy and fast service at a reasonable price.
They are friendly; they will come pick me up if I need a ride after leaving our car for service, or they will deliver me safely back home if we need to leave the car and I don't have a ride.
They are the best ever.
They are trustworthy.
We have trusted them with our cars for years.
They are great!
I would highly recommend them to anyone.

Everything went smooth,  Called Gene that morning and he had a tow truck their in 15 minutes, then he took care of everything until I picked up the vehicle.  Fantastic service...

Work was discussed and described.  Work was done timely.  Car runs better, a much smoother ride than before.

Service is always great.  Very reasonably priced and can get you in quickly in case of emergencies.

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The Auto Clinic was able to squeeze me into a next day appointment on a pre-purchase auto inspection. The process took about an hour, and they were very thorough. They sat down with me and walked me through the results step-by-step, helping reveal the precise history and condition of the car. As it turned out, there were numerous major issues, and I chose not to purchase this vehicle. For only $80, they saved me thousands. I would highly recommend the Auto Clinic.