Lee's Summit Subaru

Excellent service, everyone is great, we love the car and the service from them

They get the job done and are responsive when I call them without any hassles.

I asked them to put the old part back on and return my money. The service manager started making excuses so I called and emailed his manager. He did not reply to either. I did get calls and emails from their new car salesman. Then I had it towed. Their repair did not solve the problems I left the car for not did improve the car's ability to function.

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They do a good job, but they try to sell you more things than whats wrong with the car. Generally speaking, you get good service but you got to be careful and don't bite into their... They're just trying to push business, and I don't like that. You don't sell service that you don't need. 

I had the remote start installed in the car for my husbands birthday, so I asked them to keep it a surprise. They did a great job with helping me make this a great gift. Over all everything was great!

It was a fairly painless experience.  I wish they could have gone over with us some more about what all of the buttons do on the car and how to make everything work right.

They could have coffee or donuts in the waiting room.

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I always take my car there for major service. Their customer service is excellent. The longest I've ever been there was 3 hours.

They do a quality work.

I have used their dealership before for my WRX and have always been impressed. My last visit was for a state inspection and I added a tire rotation along with an oil change. During the inspection it was discovered that my valve seals were leaking and my belts need replacing. My car has 90000 miles on it so I figure it was routine. However, I didn't ask the appropriate question, "How long will this take?" After sitting for some time (about 6 hours) the work was finally completed. Despite the long wait they do have a comfortable waiting room. Overall they are great about making appointments that fit my schedule and they do explain all their work and provided copies of everything they do. I do recommend them for anyone that needs work on their Subaru.

Expensive, but the repairs were performed quickly and rental car was provided which was very convenient. Turned around and replaced gasket within a few weeks, so would have expected that be caught when performing the timing belt replacement.

Everybody there is nice and very personable. They quoted about $170 to repair the air conditioning. The cost to repair the air conditioner was a little bit higher so I had it done at another place. I may possibly use them in the future.

They are very honest and very nice people. Also I can take my car to them to get my car washed for free whenever I want. I have the extended warranty, so I don't have to pay anything. I bought the car from them last year. I have been really happy with them. The buying experience is great with them because they don't put pressure on you, and they just tell you the features about the car. I had a good car buying experience.