FIRST CHOICE PROPERTY EVALUATIONS INC

Amazing! Staff was professional, punctual and thorough!

Bill arrived promptly and was very professional and thorough. He went over the inspection report with us after he finished, to make sure we understood everything. He also let us know which items were more pressing vs smaller issues that could be fixed at a later date. We will definitely use this company again!

Bill was extremely thorough, on-time and professional.  The report we received was comprehensive yet easy to understand.  I highly recommend this company!

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The inspectors arrived promptly and started their initial walkaround even before I got there.  They seemed very thorough and found a lot of things I would never have thought about.  I had asked if I would be able to tag along to see the things for myself and they were more than happy even explaining the issues in small words that I could understand!
I admit I was a bit nervous with the multipage "summary" of their findings, but they went over it with me to make sure I understood what they had found.  Again, a lot of their findings involved "this may be an issue in the future, so to be safe you should have it checked out."  I found that this sort of nearly over-cautiousness is a good thing when purchasing a new home.  I would rather know everything that could be wrong and then find out for sure that it isn't than the other way around.
The final report consisted of a lot of canned responses with inspector notes attached.  It gave both the basic what's wrong and why as well as what they actually saw with it.
Overall, I was happy with their work.

I have three issues:  (1) competency (2) how they treated my home & (3) attitude.

First:  They inspected my home.  The home has been inspected twice in the last 18 months and they noted things that no one else did AND that were not issues.  Example:  they cited to certain electrical issues that they said were not up to code, yet they were recently inspected by the codes department and passed. Perhaps it is because they are from Missouri and don't know the codes in my city in Kansas??   They just "note" things that could be an issue and suggest an "inventory" by a competent repairmen be made.   "Inventory" is their favorite word.  Isn't this something they are supposed to do?  Why would you pay anyone to say that there might be problems and they should hire someone competent to assess and advise.  They even suggested that I might be hiding termite damage in the bedrooms where there was carpet.  The termite inspector was there when he was there and found no termite damage. Why insult me by suggesting this? I have hired a lot of inspectors and have never seen anything like this.  

The bottom line is that they use a can software system and the summary is just a bunch of "pat" "pre-written" paragraphs.  They were not even here an hour. even though the report says otherwise.  

Second:  They tracked mud into my house.  I noted the front area rug and he said they did it.  He just said they didn't get the booties on in time.  Later, I found mud on 3 area rugs.  He never said he was sorry.  Never offered to clean it up or pay to have it cleaned.  Who does this?  They moved furniture and did not move it back to where it was.  Scratched the floor, but I could repair that.  Mud stain is still there. 


First Choice would be my Last Choice.

First Choice showed up early, started the exterior inspection and were ready to start the interior inspection right on time. With 2 inspectors, they thoroughly covered all aspects of the home and systems in a timely manner. After the inspection they summarized the results, walked the buyer through the report and posted a completed 50 + page report online complete with color photos.
In addition, since a new roof was being installed the day of the inspection, one of the inpsectors came back by the house later in the week to inspect the finished roof installation.

Doug is the best. He is thorough, professional, honest and worth every penny. I will never buy a house without having him inspect it first. He knows old houses, and does not blow issues out of proportion. He knows which issues are important and dangerous. He is really the best. I recommend him to everyone. No point in saving a few dollars to have a sub par inspection.

During the process of purchasing our home, we contracted First Choice KC for our home inspection and radon testing at the recommendation of our fantastic realtor. We are unsure of the competitiveness of their pricing, because we did not "shop around" for this service, but I feel that the price they charged was well worth it. As an engineer myself, I can recognize the value of employing a licensed P.E. civil engineer to inspect the integrity of the property we were hoping to purchase. Our property was inspected by Doug Hord and Chris McCullough. Their interactions with us and their report were highly professional and of excellent quality. I would not hesitate to use their services again should I purchase additional properties in the future. The report we received was thorough, detailed, complete, nicely formatted, and easy to understand. Having previously experienced a shoddy inspection that left us with many bad "surprises" for a home we purchased in Pennsylvania, I can easily say that First Choice KC was far superior in the quality of their work. Having lived in our home now for over a year, we have not encountered *any* such surprises, and we were comfortable purchasing our home knowing exactly what repairs to expect in our immediate future.

Doug was already on site and conducting the external inspection of the home when we arrived for the appointment.  His level of detail throughout the inspection was phenomenal, and his explanations to us of his findings were both informative and easily understood.  As a civil engineer, I was extremely impressed with Doug and First Choice, and I will not hesitate to use them again in the future or recommend them to our friends and family.

They were very nice and responsive on the phone, available to meet my schedule and showed up on time and acted very professional.  I felt like Bill ws very knowledgable and any limitations are issues that apply to all inpsectors - they can only talk about what they see and many serious issues aren't obvious in a visual inspection.  I don't have any complaints.

They were rushing through the process and they left off several items that should have been noted and this was frustrating. It ended up costing me a bunch of money to repair myself such as wood rot and mold.

They did a fairly good job overall. The inspector missed a few things, like a plumbing leak, and some electrical problems; but this is a big old house, so I am not surprised that he didn't find everything. This house had also been inspected previously by a company hired by another potential buyer, and Bill found a number of things that the other inspector did not. So overall I think he is better than most other inspectors.

VERY PROFESSIONAL AND THOROUGH. THEY PROVIDE A VERY DETAILED AND HELPFUL WRITTEN REPORT WITH PICTURES, WITH A SUMMARY PAGE THAT IS IDEAL FOR USE IN WORKING THE HOME SELLER TO CORRECT PROBLEMS. PROVIDES GOOD TIPS AND SUGGESTIONS ON HOW TO MAINTAIN THE HOME, DEMONSTRATES HOW TO USE APPLIANCES (GAS FIREPLACE, SUMP PUMP, HVAC, ETC.). VERY HELPFUL IN ANSWERING QUESTIONS. WE USED THEM FOR OUR HOME PURCHASE AND OUR PARENTS USED THEM FOR THEIR HOME PURCHASE AND THEY PERFORMED EXCELLENT WORK ON BOTH JOBS.