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Computer Upgrade

About us

Computer Upgrade, located in Historic Downtown Lee's Summit, provides support for all of your home and business technical needs. Come on in our store or call us and we'll come to you. We use state-of-the-art technology and good old-fashioned know-how to give you the peace of mind you deserve. Don't call a geek, call a PRO!

Business highlights

Emergency services offered
28 years of experience

Services we offer

Home or Business Come to our Shop or call us and we come to you Windows or Mac All Technology Needs Software or Hardware Setup, Sales, Service, Support

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%
Showing 1-5 of 5 reviews
Richard M.
Oct 2015
5.0
Yes, I recommend this pro
$180
Works perfectly.

Douglas P.
Mar 2013
5.0
Yes, I recommend this pro
$200
My past experiences with computer repair providers has not been good.  I'm almost 60 years old and can not keep up with computer technology and therefore must depend on someone else to do the diagnostics and repairs.  I was frankly, dreading this process.  I looked on Angie's list for computer repair and called several places.  How I am talked to and treated on the phone is a big part of this decision in my mind.  If they can't be reasonably polite and talk in terms I can understand before I agree to have them do the work, it's probably not going to get any better.   When I made the calls, Computer Upgrades stood out in this regard.  The lady I spoke with with patient, polite, and spoke English.  I took the computer in and within a day or two (as promised) received a phone call telling me that I had a bad hard drive.  I called back and they gave me my options with the respective price for each.   I told them what I wanted to do and a couple days later it was done.   I picked it up, they did what they promised, and it works beautifully.  A great experience!

Jeffrey C.
Oct 2012
2.0
$150
quote
work
Unsatisfactory result
Response from Computer Upgrade
"I'm very sorry to learn you weren't satisfied with our service. We stand by our work and we would really like to have an opportunity to make this right. If you could give us a call at 816-537-4166, we'd be happy to make sure the issue is fully resolved free of charge. After looking through our files, I find one ticket from 7/12/2012 for $80. If this is the correct file, it indicates the issue was a loose/disconnected video cable from the laptop mainboard to the screen. We spent an hour disassembling the laptop to reach the connectors, reseating them, reassembling the unit and testing the screen. Since our testing showed a strong video signal without flickering or malfunction, we felt the repair was complete. Obviously something else is going on and we'd like a chance to figure out what it is. Please consider giving us a call to see if there's anything we can do to resolve this issue."

Stephen S.
Feb 2012
5.0
Yes, I recommend this pro
$60
Went very well.  I took it in, had a brief conversation with the technician, told him my concerns, and then left after only a few minutes.

Victoria E.
Jun 2011
5.0
Yes, I recommend this pro
$150
I took in the computer, they discovered the problem, suggested options for repair, and completed the job.  Once I had reloaded my software, they recovered my lost files! 

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Computer Upgrade is currently rated 4.4 overall out of 5.

Computer Upgrade accepts the following forms of payment: CreditCard

Yes, Computer Upgrade offers free project estimates.

No, Computer Upgrade does not offer eco-friendly accreditations.

No, Computer Upgrade does not offer a senior discount.

Yes, Computer Upgrade offers emergency services.

No, Computer Upgrade does not offer warranties.