Classic Contracting LLC

I felt they did a good job, were very responsive to me, professional, attended two insurance inspections, crew cleaned up very nicely, and they worked with me on payments.  Overall I thought they were very good, just a little overpriced from other companies in the area.

Anthony took care of all the paperwork with my insurance company.  He kept in contact with me all along. The crew of several men worked very well together. There were enough men that it took just one long (12hr) day to get done. Because of the holiday it was several days before I got the gutters done.  Again there were several men and they ere done in 3 hours. They were very courtious and quiet. They kept things cleaned up as they went along. I couldn't be more pleased.  They even upgraded myshingles without
it costing me more.

Overall I was happy with the job. It has been years since they did the roof and it is in great shape. The repaired the gutter for me and fixed it to be new. They also messed up some of the gutter guards I have, but they later sent a guy out to fix them as well for me. They were very professional and very fast and the job they did was good. I was very happy with the job they did.

They broke both of my skylights. They detached them from the roof and nailed back into the roof. I now have leaks coming through my skylights. He offered a resolution through the BBB that he would put metal sheeting inside the skylights, therefore no sun would come through which I declined. I paid them $5,000 towards the $8900 total, as they would not start work if I did not. They sent unlicensed, uninsured college students to my home to perform the work. They forgot to install 2 vents over the garage, which were paid for. I was told he would follow up with me about a refund and when I got home the next day, two men were putting in vents in the garage. The workers that came out confirmed they were not licensed or insured. I called the company to tell them not to send any workers that were not not licensed or insured. The roof is leaking and mold has already been spotted. They did not have insurance so my claim for the damage was denied. The owner has denied any of the damage occurred from his workmanship. He made a proposal that I keep the rest of the money that was to be paid and put it towards hiring another company. He refuses to pay for the damages or the deductible to his insurance company for the damage, as it exceeds the remaining balance.

UPDATE:

To prevent from filing a claim with my insurance company, it was agree that I would keep the amount owed to them to repair the exterior damage to my garage.  His insurance company paid a portion and we were responsible for the overage.  His insurance did not cover the mold and mildew damage and we were responsible out of pocket for having the treatments done for that.