Bill Fry the Plumbing Guy

Line repair made a week ago by the Co. and I was charged $300 for putting and endcap to my water line. All fine I guess. Today that cap completely came off and flooded part of my carpeted basement. Called the company. They tried to charge me $290 to come out and look. Tried a bunch of excuses and a lady with the last name fry basically hung up on me despite me being very polite and sticking to the facts. They claimed it was not under warranty. Luckily, I found the RING recording at the door with the plummer saying its under 6 month warranty. They came and supposedly fixed the issue and the guy who did the work said "he came to do me a favor" and he was all pissed when I showed him the RING video. Horrible experience. They look like a good local business but in my experience, they are far from it. Will never use them again.

The service was great, I will recommend to family and friends. The price was more than fair, I have a membership with MVP the price quoted for the same job was 4 times more than Bill Fry.

Great service and quick turnaround time.