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Better Service Inc

About us

Better service inc is a fast growing company in the Kc metro area.We have 8 vans out in the field running 7 days a week to keep you cool in the summer and warm in the winter as well as keeping all of your plumbing and appliance probllems taken care of in timely manner for a reasonable price!

Business highlights

Emergency services offered
43 years of experience

Services we offer

Residential, appliance repair, commercial heating, cooling, drain cleaning, duct installation, plumbing, sales & installation.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Showing 1-6 of 6 reviews
Janice T.
Nov 2017
5.0
Yes, I recommend this pro
$150
Great they fixed all the other problems the other company did including the hole they put in my floor. Hey

Donna S.
Jan 2016
5.0
Yes, I recommend this pro
$615
.

Wilfred S.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Kimberly W.
Jul 2013
5.0
Yes, I recommend this pro
$370
Awesome experience, accommodated my schedule and was very knowledgeable.

Antonia D.
Nov 2012
1.0
$60
I called the home warranty company around 9:00 pm on Friday.
The home warranty representative said someone would be out between 12pm-4pm on Saturday. At 4:15pm I called the warranty company and the representative suggested that maybe the plumber was running a little late and asked if I could give them another 1/2 hour. I waited 45 minutes, and heard nothing. Better Service, Inc. finally called at about 5pm and said they were trying to get someone out there that night. I heard from Better Service again around 9:00 pm and they said they wouldn't be able to get someone there until 10am-12pm on Sunday. They finally showed up at 12:30 Sunday.
I wasted my entire Saturday waiting for them to show up. My time is worth a lot more than their wage.  I understand that they probably don't make a ton of money on home warranty calls, but to waste a customer's time like that is ridiculous.


James B.
Mar 2012
1.0
$60
The plumber showed up during the scheduled window, 9:00-11:00 am.  Unlike other plumbers we've used, this guy was very casual and did not wear shoe covers.  He also did not have tools he needed to expose the drain pipe.  I loaned him mine.   His initial assessment was to wait a week or so and see if the problem was really a leaking pipe.  I assured him that it was and asked that it be fixed now.  It eventually was but we had to remove outside siding to expose the pipe.  Of course he did not have repair parts for this job and had to make a trip to an appliance store.  After fixing the leaking pipe he proceeded to fix the leaking toilet bowl because it would be "easy."  Sure enough, a few minutes later and he was done.  Yesterday, one day after the repair, it's leaking again.  I will contact my home warranty company again and insist that a different company be used.
Response from Better Service Inc
"We apologized to the member and the employee was let go for his non professionalism."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Better Service Inc is currently rated 3.7 overall out of 5.

Better Service Inc accepts the following forms of payment: CreditCard

Yes, Better Service Inc offers free project estimates.

No, Better Service Inc does not offer eco-friendly accreditations.

No, Better Service Inc does not offer a senior discount.

Yes, Better Service Inc offers emergency services.

No, Better Service Inc does not offer warranties.