We are the lowest priced computer repair shop in Lebanon. We offer free diagnostics and virus detection. We will travel a limited distance. We are the only shop in Lebanon that offers data/picture recovery. We offer flat rates on some services.
About the technician:
Former military computer specialist (cryptographic machine repairman), network specialist, and forensic data recovery expert. He has 11 years of experience in the technology field. He still attends college to stay up-to-date on the latest technology.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Not limited to: -Antivirus installs -Data back ups -Data recovery -Custom built computers -General repairs -Password recovery -Pen testing -Saftey checks -Virus wipes -Web programming -Secret shopper services -Tutoring (Math and Computers)
Dropped off computers on June 26 2013 technician was kind and curious. I had to call 1 week later to see what was going with our computers, when I did the technicians attitude was totally different he was rude and seemed unsure of the answer he was giving me like he never even looked at our computers. He told me they would be done in 1 week. I called 1 week later, no answer, left a message to please call me back. Noone called me back. Another week later I called again and now I get the receptionist, she said she would have him call back. Nope!! I had to call 3 days later, got the receptionist again and she called him and he said they would be done in two days. Ok I'll wait! I call on this day, nope still no computers, he tells her he said it would be the next day. I call the next day, actually get him, oh no not today he is sick it will be the next day. I said when tomorrow? He said 2:00 p.m. ok. I go up there at 2:00 p.m. on 7-19-13, he never apologized to me or anything. He only said hi and see ya!(literally!). Came home only to find that he had modified my computer at 12:47 p.m. on 7-19-13. Telling me he worked on my computer the day I picked it up but he had my computer for 24 days.
Description of Work: Remove viruses from computer. Not sure if they did. Installed software on computer on 2 computers.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$60
Response from RVC Data Recovery
[member name removed] was seeking employment with RVC Data Recovery when this event was supposed to take place. She had inquired about an open receptionist position. We did not feel that she was a good candidate for the position as she was very outspoken about her political and religious views. Our business must maintain a professional atmosphere. If we had a customer walk in that did not share her views on any of these topics we could lose reputation and business. We told her that we were backed up when she dropped her computers off. We did not have them for 26 days as she states. We had them for 11 days. We acknowledge that this was a long period of time. She was informed when we took her computers that we had several people in front of her and we go in the order that we receive them. Our staff was never rude with her. Even when her husband called and was very rude with our staff, they just attempted to expedite her computers even more. [member name removed]were both very rude when they found out [member name removed] was not going to be employed with us. This entire posting just seems like a vindictive response to our hiring practices. If [member name removed] had not been so outspoken with her views, we would have chosen her for the job. We simply could not afford to have our community feel that we stood behind her opinions. Sincerely RVC Data Recovery
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Service Categories
Computer Repair
FAQ
RVC Data Recovery is currently rated 1 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
RVC Data Recovery accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, RVC Data Recovery does not offer free project estimates.
No, RVC Data Recovery does not offer eco-friendly accreditations.
No, RVC Data Recovery does not offer a senior discount.
Yes, RVC Data Recovery offers emergency services.
Yes, RVC Data Recovery offers warranties.
RVC Data Recovery offers the following services: Not limited to: -Antivirus installs -Data back ups -Data recovery -Custom built computers -General repairs -Password recovery -Pen testing -Saftey checks -Virus wipes -Web programming -Secret shopper services -Tutoring (Math and Computers)