Laclede Plumbing Co

I bought a commercial water heater from them and had them install it. They were prompt to install the unit but left directly after without making sure it would produce hot water. Told us to wait 2 hours to even see if we had hot water and just call if problems. When we did call after the heater was producing less and less hot water ( just z2 days) , completely different attitude. Blamed us for not calling and tried to say we voided the warranty. This is not correct the manufacturer warranty was specific and luckily taped to unit. The unit had melted it top element, which if they would have waited to see if it worked , may have been avoided. Unprofessional and the theses professional plumbers missed the hot water line that had begun to leak that was 5 feet from where they were working. Apologized for the trouble but sent me a bill for $375 dollars for the call. Roughly half the original bill. At 47 the absolute worst experience I have ever had with a contractor. Would NEVER recommend or use them again.

He came out looked at the problem told me it would be an easy fix and gave me a price. He did the work and then charged me more than he quoted me even though the problem was as simple as he had said it would be.

Everything went well. It is an individual company, great to get along with and very respectful. There were some miscommunications that came up and they took it on a positive note. Overall I had a very good experience. The only cons that I had with this company was that they showed up a little bit late and weren't prompt. They did what they were had to do. Their price is moderate.

The shower wasn't installed properly, now we have to pay to have it pulled out, and a new one put in .