Approved Pro
Henderson Heating & Cooling Co
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Henderson Heating & Cooling has been serving the Lebanon, MO, area since 1958. We are a full service heating and air conditioning company. We service all makes and models of equipment. Our professional staff is committed to customer satisfaction. We now offer air duct cleaning. Protect the quality of your indoor air. Call us for details.
Business highlights
Emergency services offered
67 years of experience
Services we offer
Energy Audits. Heating. Cooling. Electric & Dual Fuel Heat Pumps. Duct Cleaning. Generators.
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.818 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 17% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-18 of 18 reviews
Karen O.
Dec 2024
They did get job done, tho it took several days. They had the best price of three estimates I received.
Stephanie S.
Dec 2017
Excellent!! When I called it was only 12 degrees outside-a guy was here in alittle over a hour. They ordered part and had it shipped overnight for a fair price - The guy who fixed it was very nice and very helpful :-) He was back the next am first thing :-) 24 hours ago I was freezing in my own home but now it is very warm and cozy :-)
Sharyl H.
Aug 2017
Diagnosed correctly. Part was ordered and work done within 2 days. Working great ever since. Very professional and courteous service.
Kyra C.
Jul 2016
unknown
Linda M.
Nov 2015
unknown
Roger R.
Oct 2015
It went great. My furnace had caught on fire and burnt and melted a bunch of electronics in my furnace. (2 pole sequencer and blower relay) Sounds expensive right? It wasn't that bad considering. They were here in a few hours after calling them, he checked everything out to see why it happened, replaced said electronics and wires, and he even cleaned my coils with a wire brush. (I'm pretty sure thats my job) Parts + labor = $189.00 = Happy customer :)
Sharyl H.
Aug 2015
unknown
Ed R.
Aug 2015
.
S M.
Jan 2015
unknown
Dale S.
Sep 2014
unknown
Karen C.
Jun 2014
Charged trip charge but I live right across from warehouse
Response from Henderson Heating & Cooling Co
"Sorry [member name removed], we do not have a or have nerver had a warehouse on AA Highway, our location is 609 West Elm in Lebanon, you are aprox 7 miles out of town so you would have had a trip charge of $7.00."
David G.
Jan 2014
In short; Perfectly.
If your reading this its because you're like me; in the need for a professional top rated heating and cooling service of some kind. Let me try to make this easy for you. Look no further!! Just stop and go call Henderson Heating and Cooling, PERIOD!! I have yet to find a more competent and professional business than this one. They are BY FAR the most trust worthy and honest business I have had the pleasure of hiring to do my HVAC services. I am not familiar with all the technicians they employ, so I will speak of one in particular that I am familiar with, "Jack" is the person who has always serviced my system. He has also conducted an appraisal for me on replacing my original equipment. Jack is patient, and caring. He wants to provide you with the best service you deserve, and he does so with pride and commitment. As an employee of Henderson Heating and Cooling, Jack carries their reputation of quality work at a best price with loyalty and trust. I'm sure the other technicians are just as competent as Jack, so I would trust any of them.
As for the company, EVERY SINGLE TIME i have had to call their business, I was greeted with the most kind and understanding professional. They are willing to listen to my concerns and offer possible solutions for the purpose of trying to save me money. Again, they are looking out for my best interest and it shows. I have never met these follks, so I don't write this comment with a biased opinion. I write it because it NEEDS to be shared with everyone out there who's looking for HVAC service. Henderson will not try to sell you something you don't need. They don't try to place bandages on your problems. They FIX problems.
So, bottom line: If you want someone to FIX your HAVC problems and do it with complete professionalism and pride, just call them! It's that simple. I close by saying that because I'm a retired Army vet with over 22 years active duty service in special units, I have come to learn how to tell when someone is trying to rip me off. This company is NOT one of those company's.
If your reading this its because you're like me; in the need for a professional top rated heating and cooling service of some kind. Let me try to make this easy for you. Look no further!! Just stop and go call Henderson Heating and Cooling, PERIOD!! I have yet to find a more competent and professional business than this one. They are BY FAR the most trust worthy and honest business I have had the pleasure of hiring to do my HVAC services. I am not familiar with all the technicians they employ, so I will speak of one in particular that I am familiar with, "Jack" is the person who has always serviced my system. He has also conducted an appraisal for me on replacing my original equipment. Jack is patient, and caring. He wants to provide you with the best service you deserve, and he does so with pride and commitment. As an employee of Henderson Heating and Cooling, Jack carries their reputation of quality work at a best price with loyalty and trust. I'm sure the other technicians are just as competent as Jack, so I would trust any of them.
As for the company, EVERY SINGLE TIME i have had to call their business, I was greeted with the most kind and understanding professional. They are willing to listen to my concerns and offer possible solutions for the purpose of trying to save me money. Again, they are looking out for my best interest and it shows. I have never met these follks, so I don't write this comment with a biased opinion. I write it because it NEEDS to be shared with everyone out there who's looking for HVAC service. Henderson will not try to sell you something you don't need. They don't try to place bandages on your problems. They FIX problems.
So, bottom line: If you want someone to FIX your HAVC problems and do it with complete professionalism and pride, just call them! It's that simple. I close by saying that because I'm a retired Army vet with over 22 years active duty service in special units, I have come to learn how to tell when someone is trying to rip me off. This company is NOT one of those company's.
Dave G.
Dec 2013
They did a great job, relocated the outside unit and replaced both inside and outside units. Works great!
GEORGE F.
Sep 2013
1130 am discovered in-op fan on outside a/c unit. called it in to office 1135 am on a saturday.they were here to a rural home and repaired it and gone in 2 1/2 hrs pretty good for a weekend call!!!
Nancy M.
Jan 2013
I believe the cost was reasonable. When I asked friends and neighbors in the community who they would recommend, they universally recommended Henderson Heating. We had a little glitch at first with the system, but they were right out and apologized and no questions asked. They did a good job and I am glad I used them.
Mary C.
Mar 2012
The guys were very professional. When I had a problem they came back and took care of it.
James M.
Feb 2012
They explained everything to me so I knew what was going on. They were very thorough. They were very friendly people.
James M.
Feb 2012
They explained everything to me so I knew what was going on. They were very thorough. They were very friendly people.
Licensing
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FAQ
Henderson Heating & Cooling Co is currently rated 4.8 overall out of 5.
Henderson Heating & Cooling Co accepts the following forms of payment: CreditCard
No, Henderson Heating & Cooling Co does not offer free project estimates.
No, Henderson Heating & Cooling Co does not offer eco-friendly accreditations.
No, Henderson Heating & Cooling Co does not offer a senior discount.
Yes, Henderson Heating & Cooling Co offers emergency services.
Yes, Henderson Heating & Cooling Co offers warranties.