Brown Recluse Xperts Inc

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I have a real problem where I live with ticks. The provider did an excellent job and sprayed the entire yard, up on the hill, and up in the trees for ticks. I tried to contact them again this year to have them come and treat my yard again, but they are out of the St. Louis area and I guess they decided not to provide service to this area this year as they did not respond to my call.

Supposed to come out quarterly. Came out one more time after many attempts to contact. Have never heard from them again. Too hard to communicate with, so gave up. Seemed like very nice people, but may be just too busy.

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He was very friendly and professional and very reasonable. We would use him again.

Great!

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However, I recently called back for another appt as it has been about 3 - 4 months, left a msg, and no one ever called back. This was about 10 days ago.

I purchased the big deal on 12/10/13 for $39.00 and was told I would hear something by 12/12/13. I received an email from Angie's List on 12/14/13 asking if I had heard from Brown Recluse. I emailed Brown Recluse on 12/14/13 telling them I needed this done asap and got a reply that they knew nothing about this deal and could not get to me until January 2014 and that it would be the full price of $79.00. They told me they did not deal with Angie's List anymore yet there are recent reviews that state they bought deals thru Angie's List that they serviced by Brown Recluse.

It turned out just fine. The gentleman came out and sprayed for general pest. He recommended not spraying for brown recluse at the time. He is doing a termite inspection for me on the 31st and that is part of the membership and doesn't cost me anything. He didn't charge me for his initial come out at all. He applied that price that I paid toward the membership fee. That worked out quite well for us. They are kind of a home business and they are on an answering machine and they don't answer their phones a lot and then it takes them sometimes 2 or 3 days to get back to you. They are really not very good at getting back to you. They are really bad about that. They are very good at showing up on time. They are very professional.

He was done within 6 minutes. It's been 5 weeks and we still are mosquito free! Great service and efficient.

It was an Angie's List Big Deal that I purchased. It was fine. He missed his first appointment but that was because it was raining. Unfortunately they didn't call and let me know so I was waiting around. I called and they rescheduled. He came back and took care of my problem. He was very nice. He came on a Sunday. I didn't realize when I bought it that he is in Branson, Missouri, which is a long way away. He only comes to St. Louis once in a while so I had to wait 3 weeks after I bought it to make an appointment. It was inconvenient and I had to wait to make the appointment and he missed the first appointment but when he came it was fine. I wouldn't use him again because he is too far away and too hard to schedule.

Went great. The gentleman was professional and friendly. He explained what he was doing and I was very surprised that he also sprayed the entire yard for insects. This is usually an approximate $75 charge on top of a house spray. He did a great job and I am going to use them again in the future.

They're actually out of Branson, Missouri but they do my area and they're phenomenal. They do as far south as I am in Fayetteville, Arkansas, and they also do it in Kansas City area. I think they have one in Memphis. He's just one man team, he's always on the run. I had a coupon from Living Social and it was only $35. Normally I think their fees are $70-$78 but they run these coupons on Living Social and they treated me like I was paying full price. I was shocked. I had ants and since he was so far away, he does have a route, they couldn't get to me immediately and the booking lady actually told me what to do to take care of the ants until he could get there. It went great. After that initial spray even though he just sprayed the inside, the ants were gone, no other bugs. When he came back in, he immediately asked about the ants, asked if I mind if I sprayed again. He didn't have to respray the interior of the house and he did, that was just nice. He offered me some suggestions on my weed problem. He's very professional. I haven't seen a bug since he was here last month. He got the job done. Even if you pay full price, it's good. Literally the clock strikes 1 and he's here. When he comes in your house, he wears shoe covers. He doesn't want to track anything. As soon as I saw him put those on, it's like I could be in love. Every woman would appreciate that little tidbit.

I'm very happy with them. They are a wonderful company. Based on how they have treated me, they are a top shelf company that I would recommend to anybody.

It has been a great experience. The company's approach and technique have both been highly effective, and they have excellent customer service. Furthermore, the company has been the most cost-effective as we have paid fewer fees and required fewer visits to the house since we started using Brown Recluse Xperts.

We had a groupon, so it was a good price. While we saw many bugs die, we have still had a problem after they left, and I intend to follow up with them.

Everything went well with the service.

well

The service of Brown Recluse Xperts Inc. was really good. The lady who made the appointments was very friendly. The guy who came out and did the job was nice too. He gave me tips on what to do and what not to do.

We have used Joe's service a many times now and have been very pleased. He shows up on time, but if he's is running late he will at least call to let us know where he is and how long it should take. I really appreciate professional people that have the courtesy enough to call and advise that they will be late. Anyway, he is very thorough. We have very few insects getting in the house and when they do start showing up again it is usually about the time that Joe said he would need to come back(usually six months). We had a problem with ants and he was very diligent in eradicating them. We also had a bed bug scare and he helped us to determine if we had them. Super knowledgeable about pest control, I just hope he doesn't ever decide to retire. It's hard to find a pest control person as good as Brown Recluse Xperts that doesn't charge high prices.

They came out and sprayed when I was at work. When I came home the mosquitoes were gone. Friendly customer service, although you might have to leave a message on the machine. She will call you back and will answer any questions.