Weber Flooring, Joe's Carpet Outlet

Great. We will used them again.

well done - prompt, professsional.

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The guy that did all of the measurements was extremely nice and very knowledgeable.  All the measurements came out right didn't have a problem at all.  We originally wanted to remove our kitchen flooring, but the gentlemen asked if we knew that it was hard wood.  We said no because when we bought the house we were told it was not.  So he talked us out of putting tile in the kitchen.  We will use Weber flooring to restain the flooring at a later time though.  After we picked out the flooring we wanted it only took 2 weeks to have the tile people to come out and install the tile.  Took them 2 days to do so.  Then had to wait 4 days before the carpet guys came to install the carpet.  That was not Joes Carpets fault they could have come the next day but I have a crazy work schedule.  The carpet guys were friendly and worked fast.  The moved all of the furniture and I haven't noticed any damage.  They did a wonderful job on our stairs looks amazing as does the rest of the house.  Would definitely buy from them again.

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The whole-house carpet replacement project was a full day of work.  The team was professional and moved all large furniture without issue. A third party company removed the old carpet from the driveway by the next morning.
The two-man team was professional, courteous and worked with me to protect our furniture and belongings.
The quality of carpet we chose was builder's grade, as we planned to sell our home soon after install.  Joe's Carpet does also carry very nice high-end options as well.

The sales person, Pat, was wonderful. He is always very professional. The installers were courteous and on time. They cleaned up after themselves. The work they did was good.

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I purchased carpet from them and they came out to install it. They ended up at my house 6 different times including owner twice, ands still got it wrong each time. After my room was virtually useless after 3 months the owner stated he was embarrassed didn't know what else to do, so he refunded my money. They are only getting A "D" rating because they did attempt to fix the problem and after they couldn't I was refunded.

It went very well. We would use them again.

Hardwood refinishing crew could have been tidier.  Hardwood installers and refinishers as well as carpet replacement crew were punctual and finished as scheduled.

Fine.

The man who measured the area showed up on time.  The store was supposed to send samples of carpeting with him, but they did not.. When I had not heard back from the store after 3 days, I called them to schedule the work.  The salesman said he would call me back Friday with a time, but he did not.  I called him on Monday to set up an installation time.  When I called, he had already scheduled my installation for the next morning without letting me know.  Since this would not work for me, we had to reschedule.  I am satisfied with the carpet and the price, but the customer service left a lot to be desired. 

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They did a great job.

I'm very satisfied with the quality of the materials and the professionalism of the installers.  I'm disappointed with the poor communication between the store and the installers.  For example the workman arrived at the house with carpet for the stairs that was the wrong color.  A few months later we moved forward with carpeting the bedrooms and replacing the vinyl in the kitchen.  When the installers arrived they did not have the vinyl for the kitchen.  One more area of poor commination was in replacing a piece of trim between the hallway and the kitchen.  The repair was originally scheduled for Monday but did not get completed until Friday.  All of these issues were corrected and the job eventually completed to our satisfaction.  I would consider this store for future projects but the communication between the store and the installers needs improvement.         

Contacted Steve at Steve's flooring to come to the house to give us an estimate for new carpeting and pad. Steve arrived at the appointed time. We had used Steve's Flooring this past Feburary for carpeting and pad on the main floor and he did an excellent job so wanted him to bid again. Steve showed us several carpet samples, measured the areas requested and provided us a cost estimate the same day before leaving the house. We compared Steve's bid to another bid we received and once again Steve's bid was considerably lower. We contacted Steve and arranged a date and time for the installation. His crew arrived on time and did a professional job from start to finish. The gentlemen were very porfessional, courtesy and helpful. They moved all the large furniture items and made sure they were put back in the exact place after they were done. They walked through each room with us to ensure that we were completely satisfied with the installation and the placing of the furniture. They also ensured that each area was completely cleaned before they left. We were completely satisfied with all the work. We will certainly turn to Steve's Flooring for any future needs. Also, Steve's Flooring does not require any money down and you do not pay until the job is completely finished. I would reommend Steve's Flooring to anyone.

My experience with Joe's Carpet was positive from beginning to end. I was helped promptly and politely while in the store and was not pressured in any way. My transaction was handled professionally both in the store and by the installers in my home.

much higher bid.  I own a rental property

The work quality is very good, and hopefully will hold up if we properly waterproof the grout after a moth or so as they recommend. 
Joe's was able to schedule our work for the next week, which the other firm we spoke to was unable to do.
The estimator was prompt, helpful, and after the work was completed sent usa nice postcard assuring us that we should call him if there is anything else he can do for us. 
There were three different work crews (all from a subcontractor) on the three days the job took.  No one on the crew had particularly good English, and  our Spanish is not exactly fluent, so there was little communication.  However they were pleasant men, as helpful with information as the language difference would permit, and diligent, tidy, and careful.
When I called with the go-ahead for the work I asked the office to e-mail me a statement of the work to be done, as we had nothing in writing.  This was not  done, despite a reminder call.  We decided to chance going ahead with the work as we wanted it done during that week.  This was rash on our part, but the work has turned out well, so we can't complain.

We had been looking to install flooring in our basement remodel project for a couple weeks.  After reading some reviews, we decided to stop into the Weber Carpet in Lenexa, which seems to be a part of Joe's Carpet.  It was only 30 minutes before closing on a Friday, but we were greeted immediately and taken on a tour of the entire store.  The staff was very friendly and helpful in directing us to what type of flooring we were wanting. 
After we chose our carpet/tile, we scheduled a measure date, which was done quickly.  We then set an install date.  The tile was installed in one day, and the carpet the next day.  Everything went off without a hitch, and we are very satisfied with the entire process!  I would recommend them to anyone.

It looks very nice. Highly recommend.

A friend referred us to Lori Kettering at the Lenexa location and we were very happy with the service we received.  Lori went out of her way to help us with selection and installation scheduling and the install team went above and beyond to get the job done right and on time within a tight move-in schedule.  We were very pleased with the entire process and would not hesitate to recommend Lori and the company to others.