RADIO SHACK

I had problems with a former cell phone company's services and cell phone operation in the past.  When I went to this Radio Shack, the clerks took the time to determine the cause of the faulty phone, offer me solutions, and I ended up --without any pressure-- deciding on purchasing a new, incredibly-well-performing phone, with a new service plan through a new cellular company.   This was VERY IMPORTANT to me, as I use the phone for my business and income.   

So, when I needed additional services of a Wi-fi tethering plan today, I went back to this Radio Shack location.   I phoned, expecting to get a couple of simple questions answered, but Jill delighted me by giving a short but thorough explanation over the phone, describing what I needed... which was to contact my cell phone provider and get them to help me to use software to tether my phone to my laptop for travel.  Her willingness to provide this information, even though it didn't mean a sale, revenue, extra income for Radio Shack today  certainly made me loyal to return to the store EVERYTIME I NEED ANY SUPPLIES AND SERVICES IN THE FUTURE.   These guys and gals are SO SMART and COURTEOUS!   Much better than going to Best Buy!