PHILLIPS PAVING
About us
20 EMPLOYEES.
Business highlights
Services we offer
ASPHALT PAVING AND MAINTENANCE
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 4% |
Phillips Paving replaced our long asphalt driveway last year, but due to our own scheduling needs, the work had to be done after a series of summer rainstorms. As a result, unbeknownst to Phillips, the ground under our old driveway was very soft in several places. Once the driveway was finished, we discovered that large rain puddles would collect over those original soft spots, puddles that would stay for days. When we called Phillips about this, they came back promptly, at no charge, and added asphalt to those places to keep the puddles from forming. Their fixes worked, but the patches were still pretty visible. When we called them this year to see if anything could be done about this appearance issue, they came back promptly, reheated and smoothed the patches, and gave the entire driveway a fresh sealcoating. All this, again, at no charge. The driveway now looks great. Throughout, their managers and workers were friendly and easy to work with. Phillips clearly is a company that stands by its work, keeps its promises, and wants customers to be satisfied. We are very pleased with the result.
We could not be more pleased with the work that was done. They laid out what they planed to do before they began work, and even left us some wiggle room on a couple of measurements that were up for dispute. They under promised and over delivered, performing the work more quickly than they told us, and we think that it looks beautiful--well worth the investment!
I would definitely use this company again--we were very impressed at the price and the quality, I shopped around and they were the least expensive for our project, and I feel that the work they did was better than what I would have received elsewhere. T hat's the definition of value!
I would add that this process was one of the most expensive projects my wife and I have undertaken, and this also proved for me the value of Angie's List as well!
Within a week, I had a nice, professional-looking proposal come in the mail. I sat on it for about 45-60 days because I was trying to arrange my finances to pay for it. I was a bit worried that, due to that delay, the final cost would be higher. (There's a clause in their proposal that says if the work is done more than 15 days from the estimate, the cost MIGHT be higher.)
About 2 days after I faxed them the signed proposal, Mark called back and got my wife. He said they were booked solid and couldn't fit us in until the end of October. We were floored! It'd probably be cold and rainy by then !! How would that affect the final product's quality?
Well, a few days later, to our surprise, Mark called back and said he had an opening... could they do it two days from now in the morning? Of course, we said and quot;sureand quot;!
I wasn't home to observe it, but it must have been quite an operation. My wife said it looked like they had the entire City of Independence's Public Works department out there! (Lots of men and equipment.) We have a long driveway with a large sort of and quot;parking areaand quot; in front of the garage. They whipped it out in less than three hours!
There was one specific area that I wanted to make sure they and quot;hitand quot; with asphalt. This was an area near the edge of the driveway where previously, a rock wall had jutted out. I had removed that after a friend damaged her tire on that, backing out of our drive. So, it only consisted of compacted dirt and rock (we'd been driving over it for months). It's only about a 3 foot by 1.5 foot patch. I was worried they wouldn't pave that, since Josh had done the inital estimate when we discussed that, yet we'd only talked with Mark since then and so much time had passed. I told my wife to remind them to pave that area.
And they did. So I was very happy.
And the price? The final price was EXACTLY what they originally quoted (minus the Angie's List coupon !) !! I was very pleased with that. (We had received a quote of $5800 for the same work from a well-known local and quot;old timerand quot; who posts ads on Craigs List very frequently. What a price difference! )
I am looking forward to calling them back in the Spring about sealing the drive!
The quality of the work was phenomenal, their professionalism was superb, and the price was fair given the extent of work I had done (patching low areas, removing and filling in a basketball pole, seal coating a 60-foot driveway and a walkway around the house).
I've used this company in the past with the same experience, and plan to continue to do so. I highly recommend them!
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