PACK RAT

I moved from Texas to Kansas. When they arrived in Kansas, they dropped the container at the wrong spot inspite of me telling the driver not to place it there. He literally did not listen and ignored me....very disappointed on where it was dropped. I should have gone with UBox from UHaul. They have small containers and people are transparent to work with. With PackRat, I was promised something and delivered something else. First off it was not even my problem that they were not able to deliver the container at the location they promised, but then they were not willing to work with me to correct the mistake they committed. Very inconsiderate of their customers. I would always go with Uhaul from now and recommend others to do so as well. My container number was HD61596

unknown

The service was fine, the staff seemed to have a little problem keeping their records straight, but other than that, the actual move went fine. They were prompt, and they left the area the way it was. I would tell people to look into them if they wanted to move something long distance, rather than have a uhaul or have movers move you.

The customer service agent Mike was wonderful! They answered all questions and we right on time.
Highly recommend them.

They bring the unit, come pick it up, drop it off and when you're finished unpacking they come pick it up again. The people are very nice and there was a situation where they were going to be a little late and gave us discount.

Price is for first month.