KC Pro
About us
KC Pro is a complete foundation repair company. We offer financing options for qualified customers We take check, cash, Mastercard and Visa for payment options
Business highlights
Services we offer
Chimney repair, Horizontal wall restraints, Residential and commercial Foundation repair which includes the following: Foundation piering, epoxy injection, foundation repair, interior tile systems and sump pump installation, mudjacking and concrete replacement., terrain correction and grading, waterproofing
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 27% |
2. Concrete subcontractor made errors. Mr. Kramer never supervised actual work. The replacement porch was 4 inches shorter than original which didn?t cover rotted trim board or allow for space to re-install front post. They wanted me to get handyman to cover it up instead of doing it right. Had to show them pictures of what original porch looked like before they agreed to come back and tear out again. 2nd time used tar paper barrier instead of sheet metal, 3/8 in rebar instead of ¼ in, left in old concrete as a base when before it was all cleared out, and control joint put in where one was not done before because it was said to be too small an area to need one. The second time was supposedly right. There was always some excuse to fit whatever was done.
3. Because of issues with subcontractor, I asked for proof of the grade of concrete supplied for the work. I had written specifically in contract that 4500 psi concrete was to be used which is what other vendors had bid. I requested documentation on 09/17/2014. I did not receive any documents until 11/4/2014. He knew that he had substituted a cheaper, less strong 3500 psi on the job but did not own up to it until I e-mailed him asking why he used wrong concrete material. See e-mail trail below. Tried to use excuse that there was no contract and then no one uses 4500 psi concrete. Contract states that ?All material is guaranteed to be as specified.? In the meantime, cracks started appearing in driveway.
4. Left voicemails to Rob to ask him how he was going to fix his mistake. Never heard back until receiving e-mailed invoice on 1/8/2015 telling me to pay. Left voice mails again to understand how he was going to fix his mistake. He never called back to discuss. I sent e-mail on 2/2/2015 with pictures of cracks and why material guarantee is not applicable to my project. He never responded. E-mail also said I was deducting estimated amount to have another vendor fix and I attached lien waivers for him, subcontractor, and material supplier to sign and send back to me.
5. Received lien waivers on 2/5/2015 and I sent him final payment check. On 2/11/2015 he e-mails me saying that there is no warranty on the work because I deducted amount to fix it right. At the end of e-mail leaves comment ?Have a great life screwing other contactors.? Really? Who got screwed? I will never use this dishonest, unethical, unresponsive, transparency-lacking person or his company ever again.
The contract is not for the minimum standard 3500 PSI concrete. I specifically asked you to add the language below which was in my other bids so the specifications were clear. You knew that the wrong concrete was used. You breached the contract and I?m not hearing of any solution from you to make it right. You want me to pay you as if you used the 4500psi concrete even though you didn?t? And then the only way I?m going to get 4500 psi is to get another vendor to re-do the work.
-----Original Message-----
From: Rob Kramer [mailto:[email protected]]
Sent: Monday, November 24, 2014 11:02 AM
Subject: RE: Lien Waiver and concrete tickets
No you don't. That meets all residential and commercial standards. And doesn't need replaced. You can talk to the city if you dont believe me.
Sent from my Verizon Wireless 4G LTE smartphone
-------- Original message --------
Date:11/24/2014 10:41 AM (GMT-06:00)
To: Rob Kramer
Subject: RE: Lien Waiver and concrete tickets
Mistake or intentional, it is wrong. You never would have got the bid if I knew you subcontracted all your concrete jobs or if I knew you were going to use lower grade concrete. Now I have to get another vendor to re-do it.
-----Original Message-----
From: Rob Kramer [mailto:[email protected]]
Sent: Monday, November 24, 2014 10:14 AM
Subject: RE: Lien Waiver and concrete tickets
Im not saying its right. I'm telling you that it was a mistake. Its
semantics. I dont charge a different price based on psi on residential jobs anyway. Its not enough to worry about. You got the great concrete that we give to every client. We can talk about this all day or months and it wont
change the fact that you got a great quality product. Lets be done.
Sent from my Verizon Wireless 4G LTE smartphone
-------- Original message --------
Date:11/24/2014 9:59 AM (GMT-06:00)
To: Rob Kramer
Subject: RE: Lien Waiver and concrete tickets
Check your e-mail back when the pier work was done.
Bidding low and then using lower grade material is wrong.
-----Original Message-----
From: Rob Kramer [mailto:[email protected]]
Sent: Monday, November 24, 2014 9:52 AM
Subject: RE: Lien Waiver and concrete tickets
No record of signed agreement that we have found.
Sent from my Verizon Wireless 4G LTE smartphone
-------- Original message --------
Date:11/24/2014 9:41 AM (GMT-06:00)
To: Rob Kramer
Subject: RE: Lien Waiver and concrete tickets
Check your records, the contract is signed and you have it. As discussed,
the deposit was to be put down on credit card (to protect myself) which you never called back to take the deposit and went ahead and did the work for
piers and concrete. 3500 psi was used on all the driveway except for the
4000 on the approach. My other concrete bids called for 4,500 psi which is
how I was making sure I was comparing apples to apples. You would have never got the bid if I knew you were going to substitute lower grade concrete than what was in the agreement. I asked for the concrete spec info
on 9/17/2014 and did not receive until 11/4/2014. The concrete does not
meet the contractual agreement.
-----Original Message-----
From: Rob Kramer [mailto:[email protected]]
Sent: Monday, November 24, 2014 9:22 AM
Subject: RE: Lien Waiver and concrete tickets
The proosal that was not sighned and deposit not sent in said 4500psi. That is not ever installed. I made a mistake on the proposal. 4000 psi was used
on the drive which is common because of vehicles. 3500 psi is used on all
other concrete unless your planning on driving on it. This concrete is is to standards and will last a long time as long as you take care of it and
seal it every few years. Lets get past all this and pay your bill. I
expexct to have everything resolved and payed within 2 weeks from today. I sent you docs over 2 weeks ago and you continue to drag your feet.
Sent from my Verizon Wireless 4G LTE smartphone
-------- Original message --------
Date:11/24/2014 9:01 AM (GMT-06:00)
To: Rob Kramer
Subject: RE: Lien Waiver and concrete tickets
Can you explain to me why the minimum 3500 PSI concrete was used at my house
when 4500 PSI was the agreement? That's not right to put in lower grade
concrete material.
2 or 3 feet at the bottom. then just pushed the dirt back. they took away 3 pick up sized loads of dirt away. Now
the last rain the dirt fell and knocked the pipe that carries the two sump pumps water off the house. sump pump
ran all night it just kept recirculating the water. after several calls finally sent 1 man to fix the problem. He work very good
Herman finally showed up said it costs $250. for a truck load od dirt. I don't think that is our problem. we didn't take the dirt away. The area around the air conditioner is also sinking because they didn't tamp anymore then a few feet. I guess we will
have to pay for the air conditioner to be unhooked again. Still waiting to see someone to fix the holes in the dirt right. Planned
on getting a landscaper, but to fix there mess will just cost us more. NO I do not recommend Herman or his crew..
I Have Pictures to prove my statement. 9/30/2013 still waiting for dirt and gravel in window wells. where the dirt fell on the
south side
of the house. Still waiting for a call back.
They did a great job. We worked closely with Herman and Rob. It's nice having the owner out in the field.
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