Karpet Kleen

Darren was supposed to arrive a 12:30 PM on 7/27/12, but because I didn't hear my phone ring while vacuuming the carpet, he decided to give up and go have lunch. When he finally arrived a little after 2:00PM he did a quick run through of the house, stating that i would have the estimate, probably, that night by email.The estimate never arrived, so I called Darren the following Tuesday, 7/31/12, to find out what the problem was. He NEVER RETURNED MY CALL. Disgusted with another business with no integrity, I called the main number to speak with the owner on Friday, August 3rd ( a week later), leaving a message (they never answer their phones), stating that I would appreciate a reply and an answer regarding my estimate before writing this review...I have integrity, do the right thing, and keep my promises. No a word. So here were are. I still have dog s*** all over my carpet because I cannot find a company with the integrity to give me a simple estimate...I've called three so far...and am fed up with the way customers are treated in an economy where business is down and they are going out of business...booo hooo...maybe if they treated customers better, they wouldn't be going out of business. Maybe it is the economy, or human nature, but I have never seen so many rude, self-centered, disrespectful, ignorant people as I have in the past 4 years, in business and on the street. DO NOT UTILIZE THIS BUSINESS!