Hydro Physics Pipe Inspection

Excellent job. Was very considerate and stayed until the job was done.

Great job

Reliable, Dependable and honest

Very professional company. They are very knowledgeable and listen to customer's needs.

They responded quick and provided valuable and clear information.

Extremely professional and thorough, did not make any excessive recommendations for repair of the issue. The report provided all the information needed to obtain estimates from plumbers.

He was professional and approachable. Explained everything and answered all of our questions.

Explained the problem in a clear and concise way.

good

Was great working with them. Left place clean. Very helpfull with the next step i should take.

I was able to get a prompt appointment, they were on time and thorough. Would definitely hire them again.

GOOD SERVICE.

Very prompt and customer friendly service

We Had Kydro Physics out to inspect the main sewer line on a home we were purchasing. Unfortunately their equipment was too large to fit through any of the access points the were available. Since they only do inspections and no actual service to the lines we had to go with someone else who could do the clean out then the inspection. They were great to deal with and their pricing was good. They didn't charge us for the visit since they couldn't perform the work. T

Our main line was backing up often. Hydro Physics was able to get me an appointment the next day to camera the line. John explained everything thoroughly. There was no breakage, only roots so he reccomended a root killer and applied it right away. The pricing was VERY reasonable. Hydro Physics has my busness forever!

Very honest.

I needed to determine where the sump pump french drain ended and if it was clogged up. Two other people had attempted and advised me that I should dig and re-route the drain. They also stated the drain was crushed under ground. This did not satisfy me. I located Hydro Physics on the internet, filled out the requested information and received a call from John. John was great! He was very informative and answered all of my questions. He determined where the end location of the drain was. (Covered up with sod) Also, mud was clogging the drain. He removed the mud and referred me to a company, if I want to change the routing of the drain

EXPERIENCE WAS GREAT. I WOULD RECOMMEND THIS COMPANY ANYTIME.

Jim, the owner arrived on time and began to explain to me what he was going to do. He actually showed me the pcitures on the camera and discussed how roots build up in your pipes. He went above and beyond the intial call and cleaned out the pipes as well...the fee for the actual amount of time he spent was nominal. He recommend preventative maintainence and the costs invoved. He was very professional, friendly and worked to get the job done in a timely manner. I would recommend Jim to everyone who needs this type of service. Service Magic....you've got a "gem" with "Jim".

I could not have had a better experience. I found John and his crew totally upfront and honest. I will continue to use them in the future as well as recommend them to anyone in need of services.

John was very helpful and professional. He returned my calls in a reasonable time and was very clear about what his company did, which is camera diagnostics. This is helpful to find the break or clog and not cause extra cost in labor to dig and find the problem. But not only did he do this, he was able to recommend people who could do the actual repair. Since this was my first need for help since I have moved to this area I did not have a plumber in my phone list. He recommended Alton Sewer in Independence, MO. And Josh is amazing...He came and help in what I felt was short time and was very reasonable with the cost.

They were able to work with my schedule and took the time to educate me about the problems found. Very courteous.

It was really nice that they were able to work around our schedule and come to our house on a Saturday morning. They were clean, quick, efficient, and very reasonable on price! I would definitely recommend them to other people!!!!

The service technician was on time, very courteous and did what it took to get the job done at a very inexpensive rate. I was very pleased with the service.