Great. Gentry completed the roof as expected and as contracted. This was 7 years ago. Over the years, John Howard has provided additional roofing services, as well as fixes or advise when a problem arose. He is consistently responsive and professional. I would not hesitate to use Gentry again.
Description of Work: A new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer D.
09/2017
3.0
roofing
 + -1 more
After calling and leaving 6 messages (both at the office number and on the cell number I have for John Howard, the current owner) over the course of the last 2 and a half weeks, I have received ZERO response from Gentry Roofing. My warranty on "workmanship" is up at the 5 year mark, which is October 2017. (I'm writing this on 9/9/17.) I don't know if the problem we have is due to workmanship or product failure, but regardless, I will now be contacting another roofing company for assistance, and following up with Gentry accordingly, depending on what we find is the issue.
Description of Work: They installed a DaVinci Bellaforte Shake 50 yr roof for us in October 2012. We have a leak now that we became aware of in August, 2017. I'm looking for an inspection and repair of the leak.
Rating Category
Rating out of 5
value
4.0
responsiveness
1.0
$23,000
Lorene M.
04/2014
4.0
roofing
 + -1 more
I purchased this roof replacement as a gift for my daughter's family, so I don't feel qualified to rate them. I do know that the children were pleased with the work and the roof does look very nice. Since the computer insists that I enter a ranking for each question above, I gave my "guesstimate."
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Service Categories
Roofing
FAQ
GENTRY ROOFING is currently rated 4 overall out of 5.
No, GENTRY ROOFING does not offer free project estimates.
No, GENTRY ROOFING does not offer eco-friendly accreditations.
No, GENTRY ROOFING does not offer a senior discount.
No, GENTRY ROOFING does not offer emergency services.