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Gary Crossley Ford Inc

About us

Financing available. Cost is determined by the job. Additional contact name - Lisa Haffecke.

Business highlights

45 years of experience

Services we offer

Brake repairs and maintenance, aftermarket accessories, collision repairs, commercial truck services and repairs, new and used vehicle sales, tires, your one-stop shop for all things automotive.

Accepted Payment Methods

  • CreditCard
Reviews
4.113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
0%
2
8%
1
15%
Showing 1-13 of 13 reviews
Dean H.
May 2018
5.0
Yes, I recommend this pro
I’ve purchased multiple vehicles from them and am very happy with the sales people.

Brook M.
May 2016
1.0
$2,000
The Service Dept. is horrible!!!  I live 40 miles away and took my vehicle there to be serviced for an insurance claim.  Gary Crossley Ford was on the insurance companies recommended service depts.  So that's where I decided to go.  WELL THAT WAS A BIG MISTAKE.  So I have taken my vehicle down there twice but have made over 5 trips down there.  There have been times when I went there to get vehicle being told it was ready, and it wasn't.  Pretty bad when the customer can find things wrong and wasn't fixed properly that the service department failed to catch and fix.  So brought my truck home again.  So on the last visit the corrupt service department said that there was something else wrong not related with the insurance claim and they charged me an additional $400.00 saying they believed this would solve the problem.  Well guess what truck ran fine for about 5 days then went to get in it today and yep not starting.  I called service department spoke with Dave who I have been dealing with the whole time.  He acted surprised, but didn't offer any solutions.   DO NOT RECOMMEND!

Michael K.
Nov 2015
5.0
Yes, I recommend this pro
$1,200
unknown

Gwen W.
Aug 2015
4.0
Yes, I recommend this pro
$39

They have a quick lane that is kind of first come, first serve and it works for my schedule. I take it in and the first three or four people get taken right in and that is usually why I go there. If I go later in the day it is not so good because I stand in line with a lot of other people so we wait for our turn to come up. Then I have to wait for my car to get done. It is just a matter of timing for me. They don't usually take appointments or that kind of thing. They are very nice and I am not knocking them, but they check things and ask me if I want to put in things they think I need. Their price is competitive. There are a lot of rebates such as if I buy tires I get a rebate on my tires. If I catch it at the right time there are incentives from time to time. They will send me deals where I get other services a little cheaper so that is nice to get that.  I don't have anything against them at all but with my other mechanic I can set appointments and bring my car in at that time. Then he takes it right in. It is a very large setup at Crossley. Their service is good. They usually get back to me if I call them in a couple of hours.


Ron T.
Sep 2013
5.0
Yes, I recommend this pro
$27,219
Transaction was initiated over the Internet. I had the Mustang inspected before closing the deal as I was buying it sight unseen (except for pictures) from out-of-state and it checked out OK. Transferred the payment through my bank. Salesman told me the car had originally come from California which was true. I arranged for delivery to Pennsylvania. The Mustang had been in the showroom for awhile and wouldn't start when they were getting ready to load it onto my delivery company's truck due to a dead battery. Instead of putting a quick charge on the battery, they installed a new one. I liked that. Car was delivered and was in the real nice condition the salesman said it was.

Lori W.
Sep 2013
5.0
Yes, I recommend this pro
$25
This was the first time I have been to their service department. They were extremely friendly and helpful. The oil change was done quickly and they accepted my coupon cheerfully. I will be happy to recommend them to others.

Russell A.
Oct 2012
2.0
Yes, I recommend this pro
We bought a car from them about two years ago. We tried to buy another car from them recently and it wasn't a good experience. I felt deceived.

Marilyn D.
Mar 2012
5.0
Yes, I recommend this pro
None given.

Scott F.
Dec 2011
1.0
$100
Unfortunately, I really use to like and trust this place however, the last several times I have gone there, they have blatantly driven up the need for extra service and caused damage to my vehicle. I confirmed this on two sperate occasions by taking my vehicle(s) immediately to two other shops and they passed inspection even after I mentioned what "might" be wrong with them. In fact, now that I'm thinking about it again I would rate them lousy. I really do dislike being treated like a fool.

Jerry L.
Oct 2011
5.0
Yes, I recommend this pro
Very Good

Robert E.
Jul 2011
5.0
Yes, I recommend this pro
$10
It is a dealership. The installation of the brackets cost $10. It is a local company, which has been around for a while. I like the location. I will definitely use them again in the future.

Kirk K.
Mar 2011
5.0
Yes, I recommend this pro
$15,000
Lisa and the rest of the staff at Gary Crossley Ford were very friendly and helpful. Very knowledgable about cars and the selection that they had in the used car area. She was very helpful and patient as I went through their selection and test drove several cars before my final selection. Ken Crum the finance manager also was very helpful and respectful through the entire finance process and was able to secure me a very nice package for my current needs. Would recommend that others give them an opportunity when you look to make a car purchase.

EMORY K.
Mar 2007
5.0
Yes, I recommend this pro
They have also put in a new shifter. All of the work was covered under warranty.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Gary Crossley Ford Inc is currently rated 4.1 overall out of 5.

Gary Crossley Ford Inc accepts the following forms of payment: CreditCard

No, Gary Crossley Ford Inc does not offer free project estimates.

No, Gary Crossley Ford Inc does not offer eco-friendly accreditations.

No, Gary Crossley Ford Inc does not offer a senior discount.

No, Gary Crossley Ford Inc does not offer emergency services.

No, Gary Crossley Ford Inc does not offer warranties.