Cottman Transmission and Total Auto Care

"Every recommendation you send our way, is greatly appreciated, just like the grade and feedback you shared here! Thank you for being a Cottman customer, and thanks for the kind gesture you offered us online."

"We are proud to be your new place for all of your maintenance needs! Thank you for giving us a chance, and thanks for telling the world we did an outstanding job."

"Thanks for sharing your great experience. We very much appreciate your time, as well as your generous business."

"Thank you for sharing your A rating of our Cottman here in Gladstone. We are honored by your support and grateful for your business."

"Thanks for saying so MANY good things about us, after being generous enough to offer us your business! It makes our team proud knowing we did everything we could to keep your road trip on track, and we are honored to be the best in your eyes."

"Thank you for giving us the opportunity to assist in fixing your cable! We are delighted to read you had a great experience with our team."

"It means a lot to know we'd be the first place you'd think of when you need transmission work! Thank you for offering us your business a few years ago, and for taking the time to come on here and give us such a generous review. Your support is much appreciated. Gratefully, Cottman of Gladstone"

"We are glad you liked our service. We strive to give every customer the best repair for the most efficient cost. Thanks for your kind words."

"Thank you for giving us the opportunity to work on your 2005 Ford. We appreciate being able to repair your vehicle in a timely manner at a competitive cost. We hope to see you again when repairs or maintenance is required."

"Thank you very much for rating us and choosing us for service and repair of your vehicle. While unexpected repairs can be unpleasant, we trust that our shop made the process as painless as possible. We hope to see you again for any other repair or maintenance needs."

"Thank you so much for your positive review. As a long time customer your business is valued and we will work hard to continue to serve you and your family's future needs in the service of your vehicles. We endeavor to please all customers whether they are newcomers or have been coming to this shop for years."

"We know that you had several choices for the repair of your transmission and we are glad you chose us. Not only that you gave us a great review and we appreciate it! If you ever have any future maintenance or repair needs feel free to call, e-mail, or stop by the shop for whatever needs you might have."

"Thanks so much for stopping by our shop and allowing us to work on and service your vehicle. We invite you to come back whenever you need any additional services."

"Hello [Member Name Removed], I'm sorry that we did not meet your expectations and had trouble fixing the leak on your Saturn. Since your repair in 2012, we have made several changes in our procedures and personnel to prevent what happened to you. We tried calling you but were unable to reach you at the number we have listed. Please give us a call 816-452-1161 so we can figure out what happened and see about getting your car fixed properly."

"Frankly [Member Name Removed] we're shocked by your bad review. We'd like to speak to you about it and see what can be done to rectify the situation. Please give us a call 816-452-1161."

"Thank you so much for choosing us for repairs on your 2005 Ford F-150. We appreciate your business and look forward to serving you again in the future."

"A little known aspect of the service we provide is always taking the extra steps to assist our clients. In this case, you needed a little help getting back home when you dropped your car off and then getting back to the car when repairs were complete. The staff of Cottman of Gladstone are pleased to lend a hand."

"We were glad to assist you in getting your pickup on the road again so you could continue your travels. I know you had thousands of miles to go yet and I'm glad you got there safely. Godspeed you in your journeys."

"Thank you for choosing us to diagnose your vehicle. I trust you found our service professional and friendly. Please feel free to come back for your maintenance needs on your new vehicle."

"Thanks for the kind review. Unfortunately in this case we weren't able to your Durango's 4WD problem despite our best efforts to resolve the problem, we felt uncomfortable throwing expensive parts at the problem without knowing for sure that it would fix it. We felt in this case it would be best to refund our customers money and provide him with a reference to another shop that would have more expertise in this particular vehicle. I trust you were/are able to get it fixed."

"Thanks for coming into our shop and giving us the privilege of working on and repairing your car. We look forward to seeing you again in the future."

"We are glad you liked our service. We strive to give every customer the best repair for the most efficient cost. Thanks for your kind words."

"We’re very glad that you find value with Cottman,[member's name removed] . Thank you for offering us an opportunity to rebuild your transmission, and thanks for continuing to recommend us."