Clean Green Lawn LLC

unknown

These guys walked off the job and dropped my account without letting me know.  They used to mow my lawn every other week, and their pattern was to show up on different days of the mowing week so I didn't know exactly when they were coming. 2014 is the second year I used these guys so because of all the rain we had in June and their habit of showing up on different days of the week, it took a while for me to realize they weren't coming at all. My request for information went unanswered and finally I sent another communication indicating I was assuming they weren't coming back. My lawn was overrun with moles and voles and I was horrified to see how much damage had been done because the grass had gotten so thick and long. I had to pay a premium to have the lawn mowed and take time out to meet with lawn maintenance people. In my opinion, the way they handled my account shows a lack of professionalism, common courtesy and character.  A simple phone call or text is all that was required. 

Working with Clean Green has been a joy. They are responsive, friendly and genuinely interested in doing a great job. We always find their crew members to be pleasant and easy to talk to. They are a can-do outfit for sure. When we have needed a change the types or amount of service, i.e. changing a scheduled day, taking out trees or adding new plants, they get right on it.
We've been using them for almost two years and have been very satisfied.  We will look forward to continuing to work with them.

They do a great job, are always on time and professional. I can pay them once a month with a bank card and they are great to work with. I've hired several other lawn companies and they are by far the best!

He is working on a couple of properties for us.  He is responsive and his prices are good.

Aaron and the team from Clean Green Lawn took over from our last crew who disappeared unexpectedly at the start of the cutting season.  Their work has been great and Aaron is very responsive to questions and concerns.

They came and applied crab grass control, both front and back.  They were suppose to return and mow the yard, etc., but never came, called, or contacted us.  I called them twice within a week period and left messages.  They did not return my calls or contacted us.  I have hired a new company and so far they have performed well, at a resonable price.  The work Clean Green did for us last year was excellent so I am at a loss as to why they have disappeared.  But at this point, I cannot recommend them to anyone.

Good experience. Returned my call promptly, gave me a "window" of days they may come out (I didn't feel I needed to be there since it was all outdoors). Told them where the bushes were.  They cleaned all the mess and you couldn't  even tell the bushes had been there!  nicely done.

I called to set up an appointment for an estimate early in the day and we met at my house that afternoon.  Everything went great from start to finish.  I was provided a fair estimate and acceptable time frame for the job.  Everyone I spoke with was courteous and answered any question I had.

Clean Green Lawn
102 NE 82nd Terrace
Kansas City, MO 64118
(816) 506-2790
http://www.cleangreenlawn.net

I hired Clean Green Lawn to do some mowing for me last year and, unlike most contractors and service providers in Kansas City, they seemed friendly, competent, hard working, and, above all dependable. Integrity in business ... WHAT A CONCEPT!
We have been disgusted by company after company after company that either does not care or is too lazy or unconcerned about doing what they promise to do. Whether it is showing up for an estimate appointment, actually providing an estimate after coming to the house and surveying the work required, or following through with other promises, there are few businesses around with the professionalism, the pride, the integrity we as paying customers deserve.  That is correct...WE DESERVE QUALITY CUSTOMER SERVICE FOR PAYING OUR HARD EARNED MONEY FOR A SERVICE OR PRODUCT...THAT SHOULD BE A GIVEN!
I thought I had finally found such a company in Clean Green, even going to the length of asking them to keep an eye on things and being "on call" for my wife during a recent extended consulting trip "in case of emergency".Our lawn was in terrible shape after last summer's intense heat and drought, along with neglect by a housesitter who eventually abandoned our home (and animals) two weeks before my scheduled return.I asked Clean Green's frontman Aaron to propose a seeding, fertilization, and weed control plan last fall.  The proposal was fair, so we started with seeding, $120 to verticut and seed about 1/4 acre.
When they arrived, the verticut machine they were using to prepare the ground for seeding appeared old and useless, because it was barely making a dent in the hard ground. I was not instructed to prep the yard or water prior to their arrival, so I asked if the shallow and, in some places, non-existent cuts in the ground would be enough to allow the seed to germinate.  I was ensured that it was and given an aggressive watering schedule, watering daily at first, then religiously every other day for two weeks for about an hour per zone (15 minutes more than instructed).
I asked Aaron what I could expect before winter and in the spring, so the owner pointed to the lawn across the street (which is quite thick, lush, and green) and said it should be fairly thick, something like that (pointing to the same lawn) "in a few weeks" and should grow in fully by May.As spring sprung and March of this year (2013) came and went, our lawn looked as bad as it did, maybe worse, than it did BEFORE SEEDING LAST FALL!  All of our neighbors lawns were thick and green by mid-March, while ours looked like the surface of Mars.
I had sent an email to Aaron at Clean Green early in the New Year to double check on the spring fertilization, weed control, and mowing schedule. Being an 80%-disabled Veteran, I have difficulty mowing a portion of our lawn along a steep slope, approximately 1/8 of an acre, so I wanted to ensure everything was "good" for the Spring because I had lost a lucrative contract in January and knew that we might have to sell our beautiful home. I also wanted them to trim some bushes and get rid of the leaves that had accumulated over the winter, but never got the chance.
When I did not receive a reply by March and saw the state of our lawn compared to our neighbor's, I became anxious and sent Clean Green another email. Aaron apologized, stating that he "had not received my earlier email" (what if I had been away as was planned and my wife did in-fact have ah emergency?). I asked him why our yard looked so bad compared to other's and what he would do about it, stating that we were putting our home on the market and curb appeal, which was currently non-existent, WAS CRITICAL!
The answer I received was less than professional and not what I expected from a firm that seemed to be so reliable!  I was told that it was too late to do anything for this season and that they were "booked solid" anyway. Excuse me? What happened to the false promises of a "full, green lawn" not to mention our agreement to fertilize, apply weed control, and mow this season?  To paraphrase his response, he said "Sorry pal, we made no promises, so you're on your own".  He added "I'll refund your $120", which, compared to most of the thieves running businesses in the area, was gallant, but not what I was looking for. I pleaded with him to see if there was anything else he could do to help us sell our home, but I was declined ..."good luck bub!".
I just spent over $300 on equipment, seed, soil, fertilizer, and weed control, in addition to the $120 I paid Clean Green Lawn, bringing the total to close to $450 for a lawn that still looks absolutely horrible. On top of that, I pray that my back and knees hold out long enough to make the yard presentable in order to sell before the season is over and we, possibly, lose our home as so many have done since 2008.
BOTTOM LINE: It is my opinion that if you need reasonable lawn mowing, Clean Green Lawn MIGHT BE ABLE TO HANDLE IT ... MAYBE NOT (IN OUR CASE). If you need anything more challenging done in your yard, I recommend you find someone else for the job. But then again, will you find a business with integrity, quality customer service, dependability, fair prices? I WISH YOU LUCK!
I will be posting more horror stories involving Kansas City businesses, services, and contractors as time allows because there are in-fact so many, I do not believe I have the time to address them all ... guess I will have to prioritize!  All reviews will be posted on those business's AngiesList accounts as well, but in my experience AngiesList is about as reliable as Clean Green Lawn, or Best Buy, or Ryan Lawn and Tree, or Verizon, or kMart ... etc. ... etc ... etc. ... You get the idea!
Read more about Clean Green Lawn and other, in my opinion, unprofessional businesses on http://www.InstitutionalTerrorism.com

Did a great job even though they underbid

Except for the spreader shooting a little of the grass seed into the flower beds, the work is satisfactory.  Thanks for the help.

We needed a new landscaping service as our previous one was just not hitting the marks we wanted. We called in several companies, from those here on Angie's List. But, by far the one that stood out for us was Clean Green.
They came out to see our various properties and discuss the individual needs for each of them. They quickly provided us with an estimate for services. We found the bid fair and responsible.
Once they began we were very pleased with the results.
Additionally, when we had special needs or thoughts on a landscaping idea they were always up to help us brainstorm ways of accomplishing what we were considering.
Aaron and Keith are wonderful guys and they really make customer service a priority.

I found this company on the website and called and they immediately answered and we set something up right away. They were on time and did a wonderful job. I will use them  anytime I need someone to cut my lawn. They are great!

I was not happy with the lawn service I had been using for many years.  I made the decision to discontinue their service and try to find a good replacement.   I called Aaron to come out and give me an estimate after seeing the good remarks on Angie's List for Clean Green Lawn.   Aaron and Keith came out and looked over the property and I showed them what I would like to have them maintain.  They were both quite nice  and I was impressed with them right off.  They gave me a price for mowing and trimming that was VERY resonable so I hired them on the spot.  They are going to remove a large bush and some overgrowth in the future and in the spring they will seed and feed the lawn to get it to a good healthy state.  They came by and mowed for the first time and I can already see an improvement compared to the old service.   I think they are going to be good for my lawn!
I like them.

These guys are awesome. They are punctual, professional, polite, and affordable. They do a great job and they do it for the right price. With lawn care, you never know what you are going to get, especially when it comes to scheduling. These folks are the exception. As an example, last week I left a friend's truck parked in my driveway a little too close to the back yard's gate. Keith called to let me know of the issue, but before I could return the call he was already at work on the front yard. After getting in touch with him, I had to apologize for leaving the truck there and asked if he could come back to do the back at his convenience, with a courtesy tip or extra charge being no problem. Keith had none of it and showed up that evening to finish the job and I literally could not force a few extra dollars into his hands. THAT is good business and these guys might be the only thing between me and buying a mower!!!

They were here when they said they were going to be here. They did what they said were going to do. They are very hard working young men, trying to get their business going.  They operate with integrity. I would recommend them to anybody. I would use them in the future. 

They are punctual and professional.   Will continue to use them this next year.

Clean Green came when they said they would and have  taken card of the yard to my satisfaction all summer.

They are very friendly.  They do a good job on a timely basis.  I am very happy with their services.

First snow removal was not quite what we wanted BUT VERY responsive to our wants and needs and the following snows were perfect!! Very happy with the service and responsiveness. HIGHLY RECOMMEND THIS SERVICE..

Was very pleased at the services provided .. a job very well done -- on time, no problems and explained what they were doing and will have them service my lawn next year as well.