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Ameristar Roofing & Restoration LLC

Founded 2007 • With Angi since February 2009

4.8

(24) Verified Reviews

Business Details

Phone Number

Address

709 NE 76th St

Kansas City, MO 64118

Description

Ameristar Roofing prides itself on their 'reputation by recommendation' as one of Kansas City's premier roofing companies. Our company is fully licensed, insured and bonded with an expert staff of over 40 years combined roofing experience . In Kansas/Missouri contact us at 816-415-4230 for prompt

Verified Reviews

A few reviews for this pro...
Sharon L.
5.0
09/26/2017
excellent, Quick work. Very professional and polite. They did the job as promised
Description of Work
I needed a new roof. They did the job quickly and correctly
Category
roofing
Tim A.
4.0
08/28/2015
It went well. Guy who came out was kind, knowledgeable and timely. He definitely knows his stuff but I've decided to check with a few other providers to get an overall composite.
Description of Work
Provided estimate.
Category
roofing
Michael S.
5.0
08/12/2015
unknown
Description of Work
New roof install. Very pleased!
Category
roofing
Theresa P.
5.0
02/11/2015
no issues and on target with estimate
Description of Work
replace roofing
Category
roofing
M Jenise C.
5.0
02/05/2015
The service was excellent. They did what they said they were going to do. They double-checked to make sure it was correct and if it was not correct, they fixed it.
Description of Work
They replaced the roof.
Category
roofing
Gene W.
5.0
01/14/2015
unknown
Description of Work
Replace entire roof of shake shingles with 3 tab.
Category
roofing
Keith J.
5.0
12/23/2014
They always stayed in contact, from the appraisal to completion. Always called on time and kept all appointments. Professional, friendly, and caring. They have even come out twice since completion to check out completed project. I will recommend them to everyone I know!
Description of Work
Removed wood shingle roof, installed new sheeting, GAF shingles, ridgeline vent, fireplace cricket, removed 2 skylights, framed over them, and shingled them with the new roofing. Even installed some guttering as we also changed our roofline. I'm sure I've left something out, but they did absolutely everything needed to change out our older wood roof for a beautiful new one.
Category
roofing
Vickie C.
1.0
09/22/2014
I called 3 times trying to get a estimate for roofing services. They came out but never got back with me with a estimate. They took my email twice and never sent the estimate. They told me it was coming and never sent it. I waited for 2 weeks for the estimate they promised after inspecting the roof but it never came. Would not use this company.
Description of Work
Nothing
Category
roofing

Service Provider Response

Ameristar Roofing apologizes to [member name removed] for the communication difficulties she experienced. Upon receipt of her initial contact, we promptly dispatched a representative to contact her and access the situation; however, she instructed us to contact her by email and our representative forwarded his estimate to the email address provided on Sept 10th and Sept 11th. After several attempts to reach [member name removed], our representative eventually obtained the correct email address by phone on Sept 12, 2014. He immediately forwarded the Ameristar Roofing estimate via email as requested. [member name removed] failed to respond to our final contact on Sept 15th and we were convinced she had obtained another subcontractor due to the communication difficulties she experienced. We want to thank [member name removed] for the opportunity extended to us and hope that she will once again offer us an opportunity to perform for her in the future.
Rachel K.
5.0
08/25/2014
Everything went quickly and smoothly. We had already had a vacation scheduled so the owner took over in making appointments with the insurance adjuster and meeting with them while we were out of town. He kept both my husband and I updated through email and text messages, which were our preferred methods, and when we got home everything was set up and ready for installation. The installation took a few days and then they cleaned up everything very well. We couldn't be happier. They were referred to us by a family who were just as happy with their roof that Ameristar installed.
Description of Work
He worked with the insurance company while we were on vacation and took care of everything for us. When we got back everything got started and within a few days we had a new roof, skylights and gutter guards. We are very pleased with the results and the way everything worked out. He took the stress out of getting a new roof.
Category
roofing
Sharon L.
5.0
06/05/2014
unknown
Description of Work
Roof repair. Quick and efficient.
Category
roofing

Service Provider Response

Thank you [removed member name]for your great review! We try to be as efficient as possible to make sure our customer's property returns to normal as soon as possible without sacrificing the quality.
Shirley S.
5.0
01/09/2014
I thought there was a leak on my roof in the master bath. John called and was prompt. He then started his inspection. He crawled up into the roof, looked around. There was a spot he could not get to, which was where the leak was. He then crawled upon the roof with snow all around, and took pictures. He spent almost an hour doing the looking. He then told me possible wind and snow swirling around could be the culprit. He then told me to keep an eye on this and if it got worse, please call and he would come back out.
Description of Work
Checked a possible leak in my bathroom.
Category
roofing

Service Provider Response

While crawling through snow may seem out of the ordinary, we do go all out to make sure our customer's issues are resolved. Thank you for mentioning it!
Travis W.
5.0
06/08/2012
unknown
Description of Work
I had a problem with a different roofing company and Ameristar assisted me getting on what I needed done. They went above and beyond my expectations. Workmanship and professionalism in the same company is hard to come by anymore. Great job!!!!!
Category
roofing

Service Provider Response

Thank you for your review! Very inspirational for our team- we're sharing it with everyone here and appreciate you taking the time.
Nancy S.
5.0
02/07/2012
I think they did an excellent job. We had wind damage on the roof, and the insurance company paid for it.
Description of Work
They did a great job. I was impressed that one of the owners, Rubin, gave me his cell phone number if I needed to contact him. I either got through to him immediately, or he called me right back in a short time.
Category
roofing

Service Provider Response

Thanks for taking the time to let us know how we're doing. We're thrilled you are pleased with our professionalism and quality and appreciate you allowing us to serve you.
Nicolle C.
5.0
02/06/2012
I am amazed to hear the stories of problems. I had a wonderful experience with Ameristar. They gave us a reasonable estimate, dealt with our insurance company (really went to bat for us, and even got them to add fence replacement!) They educated us on the different quality products that were available, and after our independent research through consumer reports etc we found they had been honest and had represented the products truthfully. They got the work done in a reasonable amount of time (EVERYONE in the neighborhood had damage so there was a backlog, but it was still was fairly quick.) The roofers were considerate, and kept the job site tidy. The adjuster mentioned that the work was good, and Ameristar came in right on bid without a penny out of our pocket. Thank you Ameristar!
Description of Work
Full roof replacement, from shake to 50 year Certainteed roof.
Category
roofing

Service Provider Response

You've summed up our services perfectly! Especially the education component- we believe that's very important in the relationship with our customers. We really thank you for taking the time for your review.
ROBERT J.
1.0
09/03/2011
VERY UNPROFESSIONAL service from Ameristar. I was referred to them by a friend who had contracted them to replace his hail-damaged roof. Initially the sales agent was responsive. Came over quickly and talked a good line, and spent some time diagramming the roof. He said he would contact me soon with a bid. After a week went by, I finally called the sales agent and asked where the bid was. He said, "Who are you?" ..."What's your address?"..."Ummmm.....I don't know if I have anything on you". I reminded him who I was and who the referring homeowner was and he said, "Oh yea, I remember now....I don't know if I can find your paperwork." He hadn't contacted my insurance company like he said he would, and he didn't do ANYTHING on the bid. He said he would get right on it, and contact me soon. Soon never came, the sales agent never called back. I called the sales agent four times and left voice mail for him to call me...no reply. Finally, I called the main office in Pleasant Hill and asked to speak to a manager or the owner. The woman that answered the phone said she would contact the owner right away and have him call me. When he didn't call back, I contacted Pleasant Hill again and asked to speak right now to the owner. He wasn't in, and never returned my call. These clowns jerked me around waiting on my bid for several weeks, and delayed getting my roof repaired. My friend that referred them to me now regrets he gave a referral because now they won't call HIM back regarding some work that still needs to be done. His insurance company is holding a check for over $14,000 worth of work and my friend said he will tell Ameristar to get the job done as contracted SOON, or he will advise the insurance company to keep the $14,000 check. DO NOT use this unprofessional, incompetent organization. As you can see from the "F" grade they earned by another Angie's List member in August, this company has serious problems and you don't want to get involved. They have earned an "F" grade from me
Description of Work
Contacted them after a referral from a friend for a bid on total roof replacement and other exterior damage following a hail storm.
Category
roofing
Derrick G.
1.0
08/02/2011
I called for an estimate and a time was set up for the following Monday at 6:30 PM (approximately a week from when I called, which was great). The estimator called me Monday at 6:28 PM and said he was driving out of state to pick up something he bought- so we rescheduled for Wednesday at 6:30 PM. Wednesday came, and at 7:00 PM I called him and asked him if he was coming, and he said he was approximately half an hour away, and was in heavy traffic. He told me where he was at, and 1) there wouldn't have been traffic there at that time, and 2) it wouldn't have taken half an hour to get to my place, traffic or not. Over an hour later, his wife called and said that he had been called into a meeting by his boss, and didn't get a chance to call me. By this time it was 8:30, but she said if he got out of his meeting before dark he would come up and do the estimate. That was the last time I was contacted by anyone regarding the estimate.
Description of Work
I needed an estimate, but never received any services- probably for the best!
Category
roofing
Mark F.
5.0
06/20/2011
Overall it ws a very good experiance. They priced thier work the lowest and did a quality job. Workers cleaned up the area each night. They protected my wifes flowers and our bushes (no damage). They quickly reworked the 3 minor item that we had issue with. A grand experiance. We even refered our Daughter to them. If you use them tell them Mark Finch sent you.
Description of Work
They replaced our shake roof and Gutters with a composit level 4 130 mph rated composit roof.
Category
radon testing, roofing
Joy O.
4.0
11/18/2010
They gave us some good information about the roofing and they gave us some addresses to go look at for different styles of roofing because we had a couple of different styles and colors that we were thinking about. He was pretty thorough in his explanation of the type of work they would do. He had detailed information about scheduling and what they were going to do. He explained the different styles and types of roofs. We are in the process of getting additional bids now.
Description of Work
We got a quote from Ameristar Roofing for roofing.
Category
roofing
Renee E.
4.0
11/16/2010
We called the company and they sent out "Bill" on Saturday morning to look at our roof and make an estimate. He was very professional and seemed very knowledgeable about what needed to be done to fix our leak. Our only complaint was that we had to call him several times to secure a date for the work to be done. And, the repairman was supposed to have called us on Friday (didn't) and then called on Monday and said he would be out Monday afternoon or Tuesday morning, but didn't show up either time. He called my work phone number early on Wednesday morning and left a message apologizing and then came out later on Wednesday. He made the repairs and finished on Thursday. They were very professional and cleaned up the trash and there was no evidence that they had been there except for the new flashing around the fireplace. We thought the price was a bit high, but didn't get a bid from anyone else so didn't have anything to compare to.
Description of Work
We had a leak around our 3-flu fireplace. They repaired the roof, put on new flashing and re-shingled the area. We think they did a good job repairing the roof, but won't know until we have a heavy rain. We sure hope so because we have repaired the ceiling and wall inside the house.
Category
roofing
Carl H.
5.0
11/15/2010
I called Ameristar Roofing Saturday morning, It was a busy day for Ameristar, and I was told that somebody would be contacting me about setting up an appointment. That somebody was Ron Socha. He said that he would be able to come by and look at the roof on Sunday afternoon. About 12:10 PM Sunday afternoon, Ron called and said he was about 40 minutes from my house. Approximately 40 minutes later there was Ron and his truck. After climbing up on the roof, Ron came down and said that my roof actually was in good shape, however, there were some holes in the roof that just needed caulking. There were holes near where the furnace pipes came up through the roof. He caulked those and any other holes that he saw. He said that the roof probably would last another 3 years. He charged me $20.00 for the caulking. Ameristar does not charge anything for the roof inspection. If in about 3 years and my roof needs repair, I know who I am going to call to fix it!!!
Description of Work
My furnace was not working, and the service man for the heating company that I use said that the problem was a water leak from the roof that was going into my furnace. I needed to have my roof repaired before the furnace could be fixed.
Category
roofing
Nancy S.
5.0
10/20/2010
I was very pleased with what they did. They were very good to deal with. They did everything that they said they were going to do. I have no complaints at this point. They were easy to get hold of if I had any questions. They called me back very quickly if they couldn’t answer my phone. They tried to do whatever I requested. My neighbors who had used him were pleased with him, so I went with him.
Description of Work
Ameristar Roofing put a whole new roof for me.
Category
roofing
Srinivas V.
2.0
11/22/2009
Asked them to give a quote. Jessie came by. Was very nice. Addressed all our questions. Even climbed the roof and took pictures (the only person to do that among all contractors). Really impressed with her being thorough. She said that she will get back to us within next few days. After several days, got in touch with her and she said she will get a quote. But have not heard back from her. So, went with another contractor. It is likely that she might have been quite busy, but would have appreciated a call. Was quite impressed with her knowledge and if she submitted a quote, we would have seriously considered going with her.
Description of Work
Quote for roofing. But no work done.
Category
roofing
PATRICIA G.
5.0
07/08/2009
They did everything they said they were going to do. They did it for the price they said they would do. We special ordered shingles for one house and it took a long time to come in. Other than that it was a very good experience. I got what I expected and they were able to do it within the estimated budget of the insurance company.
Description of Work
They installed the roofs on both of our houses which are in the same neighborhood.
Category
roofing
WILLIAM R.
5.0
02/22/2009
Ameristar replaced several other roofs in my area, so I used them based on my neighbor's recommendation. Their policy is that they take no payment until after the roof is installed and the salesperson revisits your house to ensure you are 100% satisfied with the job they did. In addition to that, another inspection was performed about 3 months after my roof was installed to ensure everything was OK. The actual re-roofing was performed when I was out of town, so I did not see the actual re-shingling. However, the yard was very clean when I returned. They performed a magnetic nail sweep and removed all trash and debris. I was very pleased with the quality of the work that was performed and the professionalism of the people who work for Ameristar Roofing.
Description of Work
My old roofing was removed and new shingles, along with flashing and vents were installed.
Category
roofing

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa, PayPal, Financing Available
    Senior Discount
    no
    Warranties
    Yes

    Services Offered

    Roof replacement and repair, leak repairs, ice dam repair, roof maintenance and replacement, inspections, asphalt shingles, laminates, wood shakes, wood shingles, guttering installation and repair. Your full service roofing company and storm damage recovery resource.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Ameristar Roofing & Restoration LLC

    How is Ameristar Roofing & Restoration LLC overall rated?

    Ameristar Roofing & Restoration LLC is currently rated 4.8 overall out of 5.

    What days are Ameristar Roofing & Restoration LLC open?

    Ameristar Roofing & Restoration LLC is open:

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does Ameristar Roofing & Restoration LLC provide

    Ameristar Roofing & Restoration LLC accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, PayPal, Financing Available

    Does Ameristar Roofing & Restoration LLC offer free estimates?

    Yes, Ameristar Roofing & Restoration LLC offers free project estimates.

    Does Ameristar Roofing & Restoration LLC offer eco-friendly accreditations?

    No, Ameristar Roofing & Restoration LLC does not offer eco-friendly accreditations.

    Does Ameristar Roofing & Restoration LLC offer a senior discount?

    No, Ameristar Roofing & Restoration LLC does not offer a senior discount.

    Are warranties offered by Ameristar Roofing & Restoration LLC?

    Yes, Ameristar Roofing & Restoration LLC offers warranties.

    What services does Ameristar Roofing & Restoration LLC offer?

    Ameristar Roofing & Restoration LLC offers the following services: Roof replacement and repair, leak repairs, ice dam repair, roof maintenance and replacement, inspections, asphalt shingles, laminates, wood shakes, wood shingles, guttering installation and repair. Your full service roofing company and storm damage recovery resource.