AMBROSI BROTHERS CUTLERY CO

Very well. Sharpened while I waited. Always do a good job on sharpening. Most of the salesman are very helpful and are interesting people.

I contacted this sharpening company on a Saturday morning after visiting their website and verifying they were open.  The trip downtown KCMO from my home is 25 miles.  I brought my kitchen cutlery & some yard tools for sharpening.  They informed me I would have to leave everything for several days (even though their website clearly says work performed while you wait).  They also informed me that no non-professional (not restaurant related) would be done on weekends.  Wasted trip and 50 miles of gasoline wasted because of wrong information on their website.

I called them the following Monday.  Verified that as a non-professional I could get my cutlery & yard tools sharpened.  I was told yes.  I also asked them if they sharpened pet grooming shear blades.  I was  told "yes". But that I had to leave the motor & blade so that they could ensure the blade was put together correctly and working. Next day (Tuesday)  I drove downtown again 25 miles.  Upon arrival they told me that I would have to leave everything for a couple weeks.  I couldn't part with my kitchen cutlery for that long so  they agreed to sharpen those tools while I waited.  The remainder of items I could pick up on Friday (but they neglected to tell me that they were closed that day for St. Patricks day parade.  Fortunately I read it in the paper.  So went downtown on my 3rd trip now 75 miles of driving to get my tools about a week later 3/22/16.  Everything was ready and beautifully sharpened.  I was pretty happy.

A few days later I tried using the clipper blades which they had sharpened.  While although the clipper blades were sharp they were reassembled incorrectly.  The blades were screwed into the motor and vibrated off and few like shrapnel in all directions seconds after the clipper was turned on.  I was pretty unhappy.  It was clear that they had no experience with clipper blades.

I wrote the company a letter and enclosed a photograph of the remaining parts of the clipper blades which they completely ignored.  I asked them for reimbursement on a new blade which I told them I could purchase for about $20 on Amazon.  I was completely ignored.

Considering it took 3 trips, 75 miles of fuel, and they damaged clipper blades worth $20.  Plus lied about service while you wait.  I have no intention of ever using them again.

Caveat Emptor

They were very friendly and helpful. Everything turned out great and they were very fast, I was able to pick them up that afternoon. I will certainly use them again and recommend them to friends.

I came in just before closing and they had them ready the next day.  Another person came in before me and they accommodated him by sharpening 3 knives immediately.

I previously took my ratchet pruning shears in and they were able to sharpen them.

They were good. The cost was $4 per blade. They got the job done over 2 days.

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They have been business for a long time. They are extremely professional and very knowledgeable. I have expensive/high-end knives and I would not take them anywhere else.