Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Two Moms & A Mop

House Cleaning

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
Showing 1-1 of 1 reviews

Susan M.
10/2010
1.0
house cleaning
  + -1 more
Millie Turley was the owner of Two Moms and a Mop. She provided service for me for almost a year. I was somewhat satisfied with her service but I thought they could do a better job cleaning the tub/shower area. On Thursday morning, Crystal Steward called me and said Millie gave her the business and asked if I could write a check to Crystal Stewart. I could not because I had already left for work. When I got home I was pleased with the service but I noticed the tub/shower was still not cleaned well. Later that evening, I received a call from "Jennifer" saying she worked at my house with Crystal that day and she felt horrible about what she saw and she needed to tell me. Jennifer said that Crystal took a Big-e-Pak container of Eclipse gum and 2 rolls of paper towels. She said she tried to explain to Crystal how it was wrong and Crystal said that she didn't think I would care if she took it. Jennifer also said she regularly sees Crystal helping herself to drinks in other client's refrigerators. Jennifer offered to come back to clean for me if I didn't want Crystal back. On Friday I called Millie to find out what was going on with the transfer of the business and ask about Crystal and Jennifer. She said she had too many things in her life currently and she couldn't handle the business. She said she gave the business to Crystal. She also said that she could not imagine Crystal taking items from my house and that she had worked with Crystal for a very long time. Millie said Jennifer was Bi-Polar and that Crystal had fired her on Thursday and Jennifer was trying to get Crystal's business. Later I called Crystal and told her what Jennifer had told me. She said she had to fire Jennifer and that she was very sorry for the problems. I asked Crystal who took the items from my home and she said Jennifer did it. I asked her why she allowed her employee to remove items from my home and she said she was going to pay me back. I told Crystal that I didn't trust any of them and they would not be welcome back into my home. I also filed a police report.
Description of Work: Housecleaning. Wipe down surfaces, mop, vacuum.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0

$70

    Contact information

    unknown, Joplin, MO 64804


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Two Moms & A Mop is currently rated 1 overall out of 5.
    No, Two Moms & A Mop does not offer free project estimates.
    No, Two Moms & A Mop does not offer eco-friendly accreditations.
    No, Two Moms & A Mop does not offer a senior discount.
    No, Two Moms & A Mop does not offer emergency services.
    No, Two Moms & A Mop does not offer warranties.

    Contact information

    unknown, Joplin, MO 64804