SUBURBAN MOBILE HOME SUPPLY CO

Auto Sales, Heating and Air Conditioning

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-1 of 1 reviews

Melanie W.
06/2012
3.0
heating & air conditioning/hvac, car sales
  + 0 more
I call Suburban Mobile Home Supply to get an estimate and they are kind of high, my husband talks to family member and got a name of someone they used to fix their air conditioning unit. The prices are a little cheaper but of course he asks all the necessary information about the unit to see if any of the parts are still under warranty. He then calls me back and says he needs the name on the outside unit, i tell him who had installed the unit, model and serial number and the name on the unit. He calls me back and tells me the unit is cheaply made in China and most of the parts on the unit had only a year warranty if any at all, he also tells me the company that manufactured the unit has also been in and out of business several times and also has filed bankruptcy on several occasions. He says to me he will not work on the unit based on his knowledge of the unit and that we would be better off just putting in a whole new unit and that the company in question that installed the unit has been known for using the cheapest quality equipment for manufactured homes in the past. He also tells me that a whole new system of better quality is going to run us roughly about $2500.00, well now I am very upset because it is just my husband and myself who both work but live pay check to pay check like most of the country. We do not have this kind of money saved up to replace a heating and air conditioning unit unless we can find someone who will take payments. Since manufactured homes is such a big thing in this area I would not recommend using Suburban Mobile Home Supply for your heating and airconditioning needs as they have been given some very bad reviews just by word of mouth. I was told by this gentleman who we called to do the repair work that Suburban Mobile Home Supply should be reported to the BBB, my husband tells me they are not as helpful as they once were and it would be better to post on Angie's List. So no work has been done at this time until we can find a new unit in our price range.
Description of Work: We bought a new doublewide mobile home in 2007, the company we bought it from used their people to get all the wiring ect. installed wihich included a central heating and air unit. The house is just under six years old as well as the unit. during the winter the heat vents were blowing cold air, my husband fixed it so that it would blow warm air by switching it to emergency heat. When Spring hit my daughter who has asthma was visiting and it was extremely humid out asked if we could put on the air. We put it on and it worked one day before the unit quit. So we called the company who installed the unit and got prices as well as several names that were recommended to us and searched on Angie's List. After talking to people to get estimates we have not as of yet got the unit fixed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

    Contact information

    5101 S RANGE LINE RD, Joplin, MO 64804


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Sales,
    Heating and Air Conditioning

    FAQ

    SUBURBAN MOBILE HOME SUPPLY CO is currently rated 3 overall out of 5.
    No, SUBURBAN MOBILE HOME SUPPLY CO does not offer free project estimates.
    No, SUBURBAN MOBILE HOME SUPPLY CO does not offer eco-friendly accreditations.
    No, SUBURBAN MOBILE HOME SUPPLY CO does not offer a senior discount.
    No, SUBURBAN MOBILE HOME SUPPLY CO does not offer emergency services.
    No, SUBURBAN MOBILE HOME SUPPLY CO does not offer warranties.

    Contact information

    5101 S RANGE LINE RD, Joplin, MO 64804