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Rouse Heating & Air Conditioning

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

We professionally install, service and repair Heating & Air Conditioning systems since 1957. We are available to provide our friends and neighbors with estimates, repairs, preventative maintenance and installation. Whether your needs are residential or commercial, we offer the Joplin MO four-state area a substantial value with our knowledgeable and professional staff to see to all your indoor comfort needs. We keep you warm in the winter, and cool in the summer, with just the right amount of humidity and clean air. We provide: Heating Services Air Conditioning Services Air and Ground source heat pumps Geothermal Repair/Installation Preventative Maintenance Custom sheet metal duct work Free Estimates on New installations and replacing existing equipment Call the Comfort Number 417-782-7272

Business highlights

68 years of experience

Services we offer

Geothermal, Hvac contractor, Seasonal Maintenance., Water Source and Ground Source Installations, air conditioning contractor, air conditioning repair service, gas heating, heat pump systems, heating repair, total electric system

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.729 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
3%
1
3%
Showing 1-25 of 29 reviews
Jill F.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Elizabeth D.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Robin S.
Dec 2015
5.0
Yes, I recommend this pro
$2,500
They were able to complete an excellent installation more than 1/2 day early. Disposed of old furnace and cleaned up after job completion. Very happy with experience.

Anne M.
Oct 2015
5.0
Yes, I recommend this pro
$135
unknown

Barbara Q.
Sep 2015
5.0
Yes, I recommend this pro
unknown

JOE B.
Jul 2015
4.0
$300
unknown
Response from Rouse Heating & Air Conditioning
"According to our GPS logs technician arrived on site at 7:10 PM and left site at 8:26 PM. On examination of the unit it was determined it had no Freon. The technician quoted and received a signature of approval from the customer to perform a leak search. He completed the leak search by boosting the system pressure with nitrogen and looked for leaks. Leak was located on the condenser coil in a non-repairable location. Quotes were given to replace the condenser coil or condensing unit. In reviewing this service call up front pricing and approval procedures were followed. We offered and performed quality service at a price approved by customer."

Richard D.
Jun 2015
5.0
Yes, I recommend this pro
$8,250
unknown

Julie M.
Jan 2015
5.0
Yes, I recommend this pro
$70
On a Saturday morning in January wouldn't you know it!  The furnace quit working, called and within 30 minutes a repair man was here.  He had the furnace working again in 20 minutes.

Daniel C.
Dec 2014
4.0
Yes, I recommend this pro
$235
It went well. I called in off hours.. They arrived promptly diagnosed the problem and returned the next day to complete service.

RODRICK S.
Dec 2014
5.0
Yes, I recommend this pro
$75

Extremely pleased with all aspects of this repair. They were fast to set an appointment time and showed up 5 minutes early.

The technician was knowledgeable, informative and quick to diagnose and repair the problem. I thought that the blower motor had failed but he determined the problem to be a faulty sensor and repaired it for a much cheaper repair.

As a bonus, no overtime rates for a Saturday service call.

It doesn't get any better than this! I put their number on my furnace so I know who to call next time!

Rod



Jerry L.
Dec 2014
5.0
Yes, I recommend this pro
$120
unknown

Jamie B.
Nov 2014
5.0
Yes, I recommend this pro
Very courteous and professional.  Would use them again.

Amy W.
Jun 2014
5.0
Yes, I recommend this pro
$320
It went very well, I made my initial call & my call was returned immediately. We made the appointment, they called me before they came out. Showed up a little ahead of appt time. Were very informative and helpful! Did the work and were out of there. Very good experience, will definitely call them again if needed!!

Danny P.
Jun 2014
1.0
$36
He fixed the hole for free. He new there was no hole when he started. He added the freon and left.
Response from Rouse Heating & Air Conditioning
"We have never been to this house address or a customer by this name. We are not like this company that you described and gave a bad review. Would like to see proof of service ticket, Are you sure you have the right company?"

Elizabeth D.
Nov 2013
5.0
Yes, I recommend this pro
$139
They serviced and cleaned my outside heater system. He was very professional and well mannered. He had to walk and stand in water since it had been raining really hard. I purchased a yearly service contract at that price. They will be back in the spring to service my air conditioner. The complaints I have are that they promised to call when on their way here-they didn't. I had to call them. Plus my service appointment was set up at 0830 and they did not get here till almost 1000.

Lorean H.
Aug 2013
5.0
Yes, I recommend this pro
$9,000
Rouse was perfect Excellent warranty, professional workers, and they were pickier about quality than I am. They returned to replace panels on the outside unit because of very minor damage. They did ding a chair, but were quick to acknowledge the damage and arrange for the repair. Warranty: 1 year full, 10 year parts, lifetime compressor. Labor at a reasonable service fee after the first year. I'm just thrilled. .

Debra O.
Jul 2013
5.0
Yes, I recommend this pro
$7,000
Very professional and very prompt. Ac is working great! Would use them again!

Arthur B.
Jun 2013
5.0
Yes, I recommend this pro
$2,500
Unit had been serviced by another company twice last year, but was performing unsatisfactory.  Tech found the earlier company had installed the wrong size jets which caused the heat exchanger to clog.  Had to order the parts, but the while thing was done in a week.  Tech was courteous and on time.

Arthur B.
Dec 2012
5.0
Yes, I recommend this pro
$75
Called their office at 2:00PM and they promised someone would be out in an hour.  Tech called about 1/2 hour later and reported he was on the way.  He arrived on time and started to work immediately.  He found the problem quickly and made some adjustments which corrected the problem.  He was courteous and respectful.

Debbie S.
Jul 2012
5.0
Yes, I recommend this pro
$116
The appointment went great.  As a single woman I was concerned about being "taken advantage of" as I have no knowledge regarding Air conditioning units.  David, my technician, quickly diagnosed the problem and advised me of the part needed to fix my unit.  He had me review and approve the cost of part and labor prior to making any repairs.  Once I gave the "go ahead",  David had my air conditioner working quickly.  Afterwards he stayed and answered my questions regarding possible updates to my H/A unit in the future.  He was knowlegeable, efficient, and very friendly.  I will definetely use Rouse for any future H/A needs I may have as they were so easy to work with, and cost was less than what I was anticipating.

Michael R.
May 2012
5.0
Yes, I recommend this pro
$75
The main office called to report our technician was running early and asked if he could report ahead of schedule. Rouse maintains very flexible hours which is very accommodating for working families. When he arrived he reviewed our work order and went to work. He started with the air conditioning unit. He removed the housing, checked gas levels, fittings,  wiring, and cleaned the unit inside and out. He then went to the furnace and repeated the same inspection process. He was going to change the filters in the return vents as part of the service. We then asked him to examine our gas fireplace. It had not been working for several months. He once again exposed all working parts and began his assessment. At some point he discovered a bad connection and discovered our thermostate had a bad connection. He re-soddered the connection and the unit worked great. He did not charge any extra for the work on the fireplace.

James C.
May 2012
5.0
Yes, I recommend this pro
$70
They are prompt and they always call when they are coming out. If there is a problem, they will always call and let me know their schedule.

Chris N.
Mar 2012
5.0
Yes, I recommend this pro
$2,100
They did what they said they were going to do for the price they said they would charge.

David D.
Mar 2012
5.0
Yes, I recommend this pro
$400
They did a very good job. They came out very promptly. They gave an accurate estimate of what they did and what they said. They were tidy. For whatever they did and I paid, I feel great for what they charged.

RUBY L.
Feb 2012
5.0
Yes, I recommend this pro
$175
They were very professional and communicative. They didn't leave a mess and they did the job efficiently. We were happy with their service.
Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rouse Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Rouse Heating & Air Conditioning accepts the following forms of payment: CreditCard

Yes, Rouse Heating & Air Conditioning offers free project estimates.

No, Rouse Heating & Air Conditioning does not offer eco-friendly accreditations.

No, Rouse Heating & Air Conditioning does not offer a senior discount.

No, Rouse Heating & Air Conditioning does not offer emergency services.

No, Rouse Heating & Air Conditioning does not offer warranties.