Doug's Chem-Dry Carpet Care
About us
Want carpet cleaning that dries in just a few hours, is safe and non-toxic, and virtually eliminates all your toughest stains? That's what you'll get with Doug's Chem-Dry Carpet Cleaners of Jefferson City MO. You will get the best clean with our proven Hot Carbonating Extraction™ method which has been awarded the Carpet and Rug Institute’s Gold Seal of Approval. Rest assured knowing our environmentally friendly carpet cleaning solution The Natural® is 100% non-toxic to ensure your family receives a Safe and Superior clean. Doug's Chem-Dry highlights include: • Eco-friendly & environmentally safe cleaning solutions • Dries in just a few hours • Removes most stains & prevents future stains • Advanced industry cleaning technology • Certified & experienced technicians • Approval by the Rug & Carpet Institute • 100% Satisfaction Guarantee What are you waiting for? Get carpet cleaning that's Drier, Cleaner, Healthier by calling us now at. We service all of Cole & Callaway counties and the Jefferson City areas. We look forward to being your carpet cleaner of choice. The Power of Carbonation It's the power of carbonation that allows us to clean your carpet & fabrics with such amazing effectiveness. Similar to using club soda to remove stains from a shirt, we've evolved the same concept in our carpet cleaning process. Carbonation lifts dirt & grime to the surface much easier so less water has to be consumed. This gives you much faster drying times and less chance of harmful bacteria from growing. Our Hot Carbonation Extraction (HCE) Cleaning Process Instead of traditional carpet steam cleaning, we use an exclusive patented method that's able to combine our carbonated cleaning solution with extreme heat for the deepest and most effective carpet cleaning possible. Our Hot Carbonation Extraction (HCE) carpet cleaning method is approved by the Carpet & Rug Institute and will leave you & your family with Drier, Healthier, Cleaner carpet. And because our process uses much less water, your carpets dry much faster so you don't have to wait as long to start enjoying them again. Cleaning that's Green & Clean Rest assured our cleaning solution, The Natural™, is made completely from all-natural ingredients. You'll find NO soaps, detergents, solvents, enzymes or other harsh chemicals in The Natural™. This means you get Green & Eco-Friendly carpet cleaning that is completely safe for your children & pets. Also be sure to check out our other cleaning services below: • Commercial Carpet Cleaning • Area Rug Cleaning • Pet Odor, Stain, Urine Removal Why Doug's Chem-Dry? Faster Carpet Cleaning! Carpets cleaned our way are left sparkling clean and dry in a few hours, not 1 or 2 days. Deeper Carpet Cleaning! Have you ever used club soda to remove a stain from a shirt? If so, you already know how our carbonating principle works. We have merely perfected the principle for carpet and upholstery cleaning. The powerful carbonating bubbles deep clean in a safe and gentle way. No soapy cleaning chemicals or do-it-yourself machines can possibly out clean the Chem-Dry way. Guaranteed!
Business highlights
Services we offer
Doug's Chem-Dry Carpet Care provides residential and commercial cleaning for carpet, and tile and grout. Our solutions are safe and non-toxic. Carpets usually dry in 1 to 3 hours., upholstery
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 96% | ||
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"Thank you for the positive review. It is a pleasure working for you. Doug"
"Thank you for the great rating. It is a pleasure cleaning for you."
"Thank you for the review. I appreciate your feedback, and look forward to working for you in the future. Doug"
"Thank you for the positive review. We appreciate your business."
"Thank you for your input. I apologize for the miscommunication about what areas were to be cleaned. I appreciate you allowing us to correct the issues with the cleaning. If there were any concerns that you feel were not resolved to your satisfaction, please call me at 573-680-2107, Doug."
"Thank you for your business and the positive review. We always appreciate feedback from our customers."
Earlier:
When I called Doug's Chem Dry I asked for a loose estimate on carpet cleaning for 3 bedrooms, a hallway, a dining room and living room in a 2100 square foot house, plus cleaning 2 recliners. The person I spoke to thought it would be around $300 or less.
When the carpet cleaner arrived he measured the house and then increased the estimate to about $400. Then he said, since I have pets, he recommended an additional treatment so the carpets wouldn't smell after the cleaning. That increased the estimate to $500. Then he recommended another treatment so the carpet wouldn't smell immediately after cleaning (for another $100) which I declined. So right off the bat the cost nearly doubled. When I questioned this he made a comment that he hates it when the people scheduling the service don't tell the homeowner about the odor treatment. I asked if they had included the Angie's list coupon and he said they did.
I would have cancelled right then, but I was expecting a group of houseguests in just a few days.
After spending all that money, the serviceman left white marks all over my baseboards and on the edge of my hardwood floors. They wiped up, but it was a pain to clean up - especially after I paid so much for the service.
Now, more than a month later, my carpets have a weird odor that doesn't seem to be dissipating.
"Thank you for allowing us to come back out and inspect the carpet. I look forward to working with you in the future."
"Thank you for your business and your review. We really appreciate customer feedback."
"Thank you for you review. We always appreciate customer feedback."
"Thank you for your business and positive feedback. We look forward to working with you in the future"
"We appreciate your business and positive feedback, and look forward to working with you in the future."
"Thank you for your review. It was a pleasure working for you, and we look forward to cleaning for you in the future."
"Thank you for your business. It was a pleasure to work with you. Thank you for your input."
"I appreciate your feedback. Thank you for your business."
"Thank you for your business and positive review. We value your input and comments about our business."
The carpets dry quickly with the Chem Dry method -- much more quickly than steam cleaning. And I'm always delighted at how well the tracked in mud, food and drink spills, and occasional cat sick are lifted from our fairly plush light grey carpet.
"Thank you for your business and positive feedback. Jason has been with me several years and I am very pleased with his cleaning and customer service."
It's a pretty dreadful brown and white splotch-pattern carpet through the apartment, only now it is a CLEAN brown and white splotch-patterned carpet throughout my apartment!
Very happy with my selection of Doug's Chem Dry and two thumbs up, highly recommended!
"Thank you for your business and kind review. We look forward to cleaning for you in the future."
When the service man, Justin, returned to finish the job with the cleaning tool, he was polite and friendly again. he did a great job cleaning up after himself.
He also made me aware of other jobs the company can perform, like tile cleaning.
I also received a follow up call and a thank you note in the mail.
"Thank you for the positive feedback. I appreciate your business."
"Thank you for your review. Please let me know if you have any questions or concerns in the futue. Doug"
"Thank you for your positive review. We appreciate your business. Doug"
"Thank you for you business and positive feedback Doug"
Very satisfactory. Years ago I had one or two rooms cleaned with a tradiional wet process--the result was equally good but very wet. For several hours afterward. Doug and asst. entered,professional in every respect, briefly toured the house and set up their equipment. We have a free-flying lovebird and a tiny dog; all parties ignored each other. At the end, they showed me two spots in the basement that they simply could not clean throughly--later, I discovered that outside water had been seeping in and leaving a clay deposit. I had to scrape that up later and scrub with harsh cleansers. My wife didn't think it was such great work but I believe she was carrying in her mind the ads from college kids to clean "4 rooms for (about) $10." I believe that if a thing sounds too good to be true, it probably is. Doug charged $344 for about 4 hours work, or $86/hour for two fellows. I've paid more for cable service and car repair and received less satisfactory results.
"Thank you for your business and positive feedback. Doug"
Licensing
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