Bills Roofing and Painting

I called every couple of weeks after we agreed to the estimated price to see when the work was performed and was always told that we were scheduled in the "next few weeks" or "after the weather dries up" or random other promises of having the work performed in short order.  I stopped calling after a while.  Then, in July 2013 we had a terrible storm and our roof leaked very badly in several places in the addition on our house, which was the area under the roof that Bill's Roofing had agreed to replace.  My husband called and expressed extreme disgust with their services but did not get an agreement to come and replace the roof.  I called later the same day and informed them that I expected the work to be done in less than two weeks.  Nobody ever came to replace the roof.  We called another roofer, who told us we didn't need to replace the roof and that we could get a few more years out of our existing roof with a repair rather than a replacement.  We had our roof repaired by another roofer and haven't had any more problems.

The roof got tore off fine but when the workers were putting the plywood on they dropped one off and hit my air condition which broje it but the company said that it did not break the air condition. Even though the air condition worked fine before the workers hit it eith plywood. They also backed the truck up and broke my concrete that went to basement door but they did fix that but I think they only fixed because I told them that they would not get paid until they did . The air condition I could not prove since the workers would not admit but a few eeeks later I ran into my brother and he told me that one of the workers was laughing about it not relizing that I was his brothers but was to late for me to do anything about it I just have to pray the fix that the air guy did will last even though he doesn't think it will last long.

they had roof torn off and replaced within 1 day.  They did perform work well, with the exception of clean up.  A lot of nails were left on driveway and ground.
Also had gutters replaced.  They are leaking were the downspots attach and some are overflowiing.  May be at the wrong slope. they  are not being very responsive about coming back to take care of them.
They seem to be better at roofing thangutters.
Overall a good experience.

They had told me the leaking in my basement was because of the roofing and flashing around my chimney, I also had minor hail and wind damage, they replaced the roof, It looked pretty good. Later that week the basement leaked again I called them out, they told me it wasn't the roofing it was the chimney chase at the top of the chimney not the roof. I pointed out the bent gutters, the mangled siding where it meets the roof, a gap between the garage and house roof, trim does not match the house,nails in my siding, the flashing around the chimney that was placed on the top of the shingles, not under the shingles leaving a gap where water rushes under the shingles, ice or snow can just creep under the flashing and shingles in winter weather. Lumps in the roof, and I also told them I had gotten in the attic and they did not replace the water damaged boards under the shingles. (potential mold hazard). So I thought they would fix it, NO They came out with Bill the owner pulled on the gutters to straighten them (didn't help), pulled the roofing up off the house and covered the gap between the garage and house roof, it since has popped back down and the gap is exposed. Left the nails and shingles bits in the gutters, (had to clean them myself in a rainstorm because of overflowing) didn't even remove the nails from my siding, and told me I didn't tell them I wanted a tinted skylight and that wasn't in the estimate and wanted $300 more. And said "everything was done properly and didn't see why I called them out" they left. I called and complained twice, getting nothing but where is the $300 dollars you owe us for the skylight, then got another bill from them saying I still owed them $1000, (my deductible). that's when I got angry and told them I wanted the original estimate and signed invoice. They have never contacted me again or sent me the signed invoice, absolutely no response to my complaints. I guess they just expected I would pay them the additional monies they wanted just because they asked, and could not produce my contract. I am a 100% percent disabled veteran, I was promised a 10% discount after the paperwork and checks cleared, I have yet to see my $1000 discount check I guess they kept it to cover the costs they said I still owed. I asked for the original contract to show my discount and the services and materials I was promised, because he kept the original saying he needed to do that till he collected the checks, the young man who came out to collect the checks told me they would be sent to me in the mail. I have heard nothing. DO NOT do business with this company they seem to be a very disorganized company who just wants more money and give less service.

The actual roof replacement went well once they started. it was about three months after signing my contract that the job was completed, if I had know this it would have been ok, but this long delay was not explained to me. Cleanup was not great, lots of debris left in the gutters that i had to clean up after they left, my gutters would not have been able to drain if I had not cleaned them. A flower bed was destroyed, if that had been commutated to me it would have been ok, nothing was said, just flowers gone. Ruts where left in front yard, again, if that had been talked about it might have been ok, but nothing was said, just ruts when job was done. The contractor promised to come back and replace a piece of siding that was not on the bid but he agreed to do anyway. a year latter and far to many phone calls and this is not done yet. Overall, the roof was replaced and seems to be ok, I have no confidence they will come back if anything goes wrong.If you use these guys, get it in writing and do not pay until that is done.

Poor experience.  Would not recommend them.

See the services performed.