R & L Carpet, Upholstery & Restoration

Great experience. Would hire again

Rick did an awesome job! Had two rooms, hallway, stairs and area rug cleaned. He was prompt and courteous. Would definitely use again!

Excellent service that was punctual, professional, and thorough. Competitive pricing. Will definitely use them again! Thanks Rick

Went great! They did a good job and did it fast! Seems like it really helped with the cat urine smells from previous homeowner.

He arrived a few minutes early and got set up. Rugs were cleaned. Left the work area neat and tidy. Rugs look great! He was very personable.

It went really well. He arrived a little early to get set up and started right on time. Worked efficiently. Was very friendly. Would highly recommend.

Rick always does a great job. Highly recommend him.

Carpets looked pretty good once he was done. Once the carpet started to dry, however the stains that he pretreated nearly all came back. Took a long time to dry too. Did not have a raking tool for carpets.

Great. Already referred to my neighbor.

Rick provided an outstanding service and the results were exactly what we expected. Rick is polite and friendly and he finished the job in just a little oven an hour. He cleaned up the area where his equipment was set. Will definitely hire him again.

Very good service. I needed the carpet cleaned on short notice. Rick responded to the request fast and came the next day. The carpet is clean and looks good. I will use him again. Thanks Rick

Very well....This is the second time that I've hired Rick and everything looks great

It was a pleasure working with Rick. He was courteous and prompt and our carpet looked brand new when he was done. He showed up on time and finished the job quickly for a fair price.

Rick was here on time and did a great job!! I would hire him again and I would recommend him to anyone. His price was very reasonable and Rick was fast at his job and he was personable.

I am very pleased with the way our carpet turned out. He did a fantastic job removing the pet urine stains and odor. It looks brand new again. We will definitely be using this company from now on for all of our carpet cleaning needs.

Rick is great! I have had Rick clean my carpets for years and he always does a great job. He offers coupons and discounts that he sends out several times a year. I will continue to use his company!

Rick started working at 9am and left at 2pm. All that was accomplished was the demolition of my old tile work. He used my tub as a storage for the existing toilet and cracked and scratched the old toilet from placing debris and demo junk and tools on it. He was swearing pretty much non stop "f***...f***** *****...g**** s***..god d*** f***** m********" literally all day long. After making me, the client paying for the service, make a home depot run for him, I thought it best to say we would have to reschedule to another date after he started packing up at 2pm. He left the entire area a disaster, dirtied up my hallway floor, carpet and leaving a layer of concrete and tile dust on every single bit of my entire house, including valuable furniture. I had to pay someone to come clean my house which cost me 300$. I eventually finished the work myself since i was terrified of having him return and do an awful job. He made me pay him an extra 100$ when he picked up his tools the following day. I have photos of the damage and mess he made in my entire house. This business should not be doing tile work he has no clue how to properly prime, mix, pour, level concrete or how to properly lay and measure / cut tile or how to remove old tile work without drilling a hole to china.

Some minor defects but overall a good deal

Rick was on-time, professional and immediately got to work. He cleaned up and advised me of the cure time needed for the product. He also helped me a few days later when I had other questions about the job.

Rick did a great job. I upgraded to the epoxy Armor Guard flooring for the garage and he was responsive with me in working out all details and was excellent in being very meticulous to the details of applying correctly. He spent 3 days on the project and it looks great!

Nice person .. did the job single handed. Very nicely done just that it could Have been a little better. Overall Satisfied.

Groupon was for labor only, my responsibility was for purchase of tile, grout, cement, backer board, backer board screws for 40 square feet.. The workmanship was terrible. Tiles are not spaced evenly, Could not cut tile to fit around doors, cabinet, closet. Left one inch gaps around doors and filled with grout. Some areas in closet, around tub, and cabinet have grout missing and you can see sub floor. The toilet would not fit properly and leaked when flushed. We had to call a plumber, which cost $160 to properly repair toilet. Doors needed to be trimmed to accommodate tile and he could not do that either. This person should npt advertise himself to do ceramic tile. We are having the tile torn out and replaced by a professional who knows what they are doing and who can complete all facets of the job.

R&L reviewed the job and respectfully said they were not qualified to do the work we requested. We are very pleased they disqualified themselves and admitted their limitations. I highly recommend R&L as an honest company to do business with.

My recollection is it was fine , but it was 1.5 years ago.

It went exactly as he described. Day one: He ground off the old flooring, cleaned the floor. Day two: he applied the new flooring. He suggested a clear coat be applied, which we did ourselves. He was very courteous and helpful.