R & L Carpet, Upholstery & Restoration

Founded 1991 • With Angi since June 2010

I cannot clean true Velvet upholstery.If you are wanting an estimate for cleaning PLEASE be descriptive on what you want cleaned,Call 816 836 1767 this helps us tremendously and will get your free bid to you FASTER. Thank You. Specialist in carpet cleaning, upholstery cleaning, pet odor removal, garage floor epoxy coatings, caulking/re-caulking, carpet re-stretching, repairs, and patching also. All Work Guaranteed 24 Days in Writing. We have EPA certified disinfectant available Q-64, for tile, wood, counters, carpets, upholstery, etc. Super Service Award winner 2012,13,14,16,17. Kansas City Bloggers Local award one of top 10 best Carpet Cleaners in K.C.2019.Owner Performs all services personally. Carpets and Upholstery are cleaned with a Large Commercial Hot water Extraction Portable Machine, Pre-treatment is included for general soil and Spots(except for pet odors) Then carpet is extracted with hot water and soiled water is poured down toilet(per EPA Regulations)Payment is expected upon completion of work unless prior arrangements are agreed upon. 31 Years in business and 38 YEARS Experience.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Family Owned & OperatedFamily Owned & Operated

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Before and after upholstery cleaning

upholstery cleaning

202264055
Pics of before and after sofa and loveseat cleaning
View project

Verified Reviews

4.5

(686) Verified Reviews

Ratings Distribution

5

484

4

120

3

49

2

21

1

12

Rating Details

Price
4.6
Professionalism
4.5
Punctuality
4.9
Quality
4.5
Responsiveness
4.8

Read reviews by category

carpet cleaning (598)upholstery cleaning (43)carpet installation (39)epoxy flooring (27)flooring (64)tile installation (38)handyman (30)oriental rug cleaning (16)
Showing 1-25 of 686 reviews
Ted W.
5.0
12/28/2022
Great experience. Would hire again
Description of Work
carpet cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed] for the business and nice review. Rick
Lisa L.
5.0
11/17/2022
Rick did an awesome job! Had two rooms, hallway, stairs and area rug cleaned. He was prompt and courteous. Would definitely use again!
Description of Work
carpet cleaning
Category
carpet cleaners
Cost
$220
Hire Again?
Yes

Service Provider Response

Thank you for the business and nice review. Rick
Cintya S.
5.0
11/03/2022
Excellent service that was punctual, professional, and thorough. Competitive pricing. Will definitely use them again! Thanks Rick
Description of Work
upholstery cleaning
Category
carpet cleaners, upholstery cleaning
Hire Again?
Yes

Service Provider Response

Thanks for the business and nice review . Rick
Adam H.
5.0
10/31/2022
Went great! They did a good job and did it fast! Seems like it really helped with the cat urine smells from previous homeowner.
Description of Work
carpet cleaning
Category
carpet cleaners
Cost
$400
Hire Again?
Yes

Service Provider Response

Thank you for the business and Thanks for nice review. Rick
Deborah A.
5.0
10/21/2022
He arrived a few minutes early and got set up. Rugs were cleaned. Left the work area neat and tidy. Rugs look great! He was very personable.
Description of Work
Area Rug Cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you for your business. call anytime for additional needs . Thanks Rick
Deborah A.
5.0
10/21/2022
It went really well. He arrived a little early to get set up and started right on time. Worked efficiently. Was very friendly. Would highly recommend.
Description of Work
Cleaned area rugs
Category
carpet cleaners
Cost
$160
Hire Again?
Yes

Service Provider Response

That for the business and nice review. Rick
Taylor S.
5.0
10/10/2022
Rick always does a great job. Highly recommend him.
Description of Work
carpet cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you for the business and nice review. Rick
Cierra E.
2.0
06/24/2020
Carpets looked pretty good once he was done. Once the carpet started to dry, however the stains that he pretreated nearly all came back. Took a long time to dry too. Did not have a raking tool for carpets.
Description of Work
Carpet Cleaned
Category
carpet cleaners
Cost
$330

Service Provider Response

I am sorry you wasn't happy with the cleaning, I do try get as clean as possible, some times spot can bleed thru if the stains are into the backing of carpet. I can redo if you want.
Dara B.
5.0
06/12/2020
Great. Already referred to my neighbor.
Description of Work
Carpet cleaning
Category
auto detailing, carpet cleaners
Hire Again?
Yes
Elizabeth K.
5.0
05/08/2020
Rick provided an outstanding service and the results were exactly what we expected. Rick is polite and friendly and he finished the job in just a little oven an hour. He cleaned up the area where his equipment was set. Will definitely hire him again.
Description of Work
Carpet cleaning
Category
carpet cleaners
Cost
$125
Hire Again?
Yes

Service Provider Response

Thank you for the nice review and the business.
Geraldine S.
5.0
10/17/2019
Very good service. I needed the carpet cleaned on short notice. Rick responded to the request fast and came the next day. The carpet is clean and looks good. I will use him again. Thanks Rick
Description of Work
Whole house carpet cleaning.
Category
carpet cleaners
Cost
$165
Hire Again?
Yes
CAROL G.
5.0
09/19/2019
Very well....This is the second time that I've hired Rick and everything looks great
Description of Work
carpet ans stairs cleaning; repair and partial pad replacement
Category
carpet cleaners
Cost
$150
Hire Again?
Yes

Service Provider Response

Hi [Member Name Removed], I am back on Angi after being off since 2020,email if still in kc area and need any cleaning done again,racernitroracernitro@yahoo.com Thanks Rick
John M.
5.0
08/06/2019
It was a pleasure working with Rick. He was courteous and prompt and our carpet looked brand new when he was done. He showed up on time and finished the job quickly for a fair price.
Description of Work
Carpet cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you for the business and nice review.
NANCY M.
5.0
08/05/2019
Rick was here on time and did a great job!! I would hire him again and I would recommend him to anyone. His price was very reasonable and Rick was fast at his job and he was personable.
Description of Work
Livingroom, Hallway, and 12 stairs were cleaned by Rick.
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you for the business and your review. Rick
Ashley S.
5.0
07/18/2019
I am very pleased with the way our carpet turned out. He did a fantastic job removing the pet urine stains and odor. It looks brand new again. We will definitely be using this company from now on for all of our carpet cleaning needs.
Description of Work
Carpet cleaning and deodorizing
Category
carpet cleaners
Cost
$200
Hire Again?
Yes
Laura L.
5.0
10/05/2018
Rick is great! I have had Rick clean my carpets for years and he always does a great job. He offers coupons and discounts that he sends out several times a year. I will continue to use his company!
Description of Work
I had carpets in my entire house cleaned.
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you for the business and the great review
Christian R.
2.0
10/26/2017
Rick started working at 9am and left at 2pm. All that was accomplished was the demolition of my old tile work. He used my tub as a storage for the existing toilet and cracked and scratched the old toilet from placing debris and demo junk and tools on it. He was swearing pretty much non stop "f***...f***** *****...g**** s***..god d*** f***** m********" literally all day long. After making me, the client paying for the service, make a home depot run for him, I thought it best to say we would have to reschedule to another date after he started packing up at 2pm. He left the entire area a disaster, dirtied up my hallway floor, carpet and leaving a layer of concrete and tile dust on every single bit of my entire house, including valuable furniture. I had to pay someone to come clean my house which cost me 300$. I eventually finished the work myself since i was terrified of having him return and do an awful job. He made me pay him an extra 100$ when he picked up his tools the following day. I have photos of the damage and mess he made in my entire house. This business should not be doing tile work he has no clue how to properly prime, mix, pour, level concrete or how to properly lay and measure / cut tile or how to remove old tile work without drilling a hole to china.
Description of Work
jackhammered my old tile floor in bathroom (removed old), was supposed to remove old, set new concrete and retile and grout.
Category
carpet cleaners
Cost
$210
Derek G.
4.0
10/06/2017
Some minor defects but overall a good deal
Description of Work
Tile Bathroom Floor
Category
ceramic tile
Hire Again?
Yes
Anthony G.
5.0
10/02/2017
Rick was on-time, professional and immediately got to work. He cleaned up and advised me of the cure time needed for the product. He also helped me a few days later when I had other questions about the job.
Description of Work
I had a polymer coating put on my garage floor.
Category
epoxy flooring
Cost
$1,000
Hire Again?
Yes
Chris V.
5.0
09/28/2017
Rick did a great job. I upgraded to the epoxy Armor Guard flooring for the garage and he was responsive with me in working out all details and was excellent in being very meticulous to the details of applying correctly. He spent 3 days on the project and it looks great!
Description of Work
Epoxy floor coating in my 3 car garage
Category
epoxy flooring
Cost
$3,100
Hire Again?
Yes
Brijpal S.
4.0
09/20/2017
Nice person .. did the job single handed. Very nicely done just that it could Have been a little better. Overall Satisfied.
Description of Work
Garage floor Epoxy
Category
carpet cleaners, epoxy flooring
Cost
$1,300
Hire Again?
Yes
Gregory S.
1.0
09/08/2017
Groupon was for labor only, my responsibility was for purchase of tile, grout, cement, backer board, backer board screws for 40 square feet.. The workmanship was terrible. Tiles are not spaced evenly, Could not cut tile to fit around doors, cabinet, closet. Left one inch gaps around doors and filled with grout. Some areas in closet, around tub, and cabinet have grout missing and you can see sub floor. The toilet would not fit properly and leaked when flushed. We had to call a plumber, which cost $160 to properly repair toilet. Doors needed to be trimmed to accommodate tile and he could not do that either. This person should npt advertise himself to do ceramic tile. We are having the tile torn out and replaced by a professional who knows what they are doing and who can complete all facets of the job.

Images

Review for R & L Carpet, Upholstery & Restoration - 2508 South Race Avenue, Independence, MO - 36204580Review for R & L Carpet, Upholstery & Restoration - 2508 South Race Avenue, Independence, MO - 36204580Review for R & L Carpet, Upholstery & Restoration - 2508 South Race Avenue, Independence, MO - 36204580Review for R & L Carpet, Upholstery & Restoration - 2508 South Race Avenue, Independence, MO - 36204580Review for R & L Carpet, Upholstery & Restoration - 2508 South Race Avenue, Independence, MO - 36204580Review for R & L Carpet, Upholstery & Restoration - 2508 South Race Avenue, Independence, MO - 36204580
Description of Work
Ceramic floor installed.
Category
ceramic tile, flooring contractor
Marcia M.
5.0
09/06/2017
R&L reviewed the job and respectfully said they were not qualified to do the work we requested. We are very pleased they disqualified themselves and admitted their limitations. I highly recommend R&L as an honest company to do business with.
Description of Work
Install show floor pan and retile the walls
Category
home remodeling
Hire Again?
Yes
Jim & Deanna F.
5.0
09/05/2017
My recollection is it was fine , but it was 1.5 years ago.
Description of Work
Carpets cleaned
Category
carpet cleaners
Hire Again?
Yes
James M.
5.0
08/28/2017
It went exactly as he described. Day one: He ground off the old flooring, cleaned the floor. Day two: he applied the new flooring. He suggested a clear coat be applied, which we did ourselves. He was very courteous and helpful.
Description of Work
We needed the old garage floor paint removed and new paint applied.
Category
carpet cleaners, epoxy flooring
Hire Again?
Yes

Phone

Address

2508 South Race Avenue

Independence, MO 64052

Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 2:00 PM

Website

http://www.randlcarpetcleaning.com

Other Information

Services Not Offered

I don't sell or install carpet. I don't do house power washing.I can't clean True Velvet upholstery.

Payment options

Check
PayPal
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

R & L Carpet, Upholstery & Restoration is currently rated 4.5 overall out of 5.

R & L Carpet, Upholstery & Restoration is open:

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

R & L Carpet, Upholstery & Restoration accepts the following forms of payment: Check, PayPal

Yes, R & L Carpet, Upholstery & Restoration offers free project estimates.

No, R & L Carpet, Upholstery & Restoration does not offer eco-friendly accreditations.

Yes, R & L Carpet, Upholstery & Restoration offers a 5% senior discount.

Yes, R & L Carpet, Upholstery & Restoration offers warranties.

R & L Carpet, Upholstery & Restoration offers the following services: Carpet Cleaning, Carpet Repairs, Speciality Stain Removal, Red Stain Removal, Re-Stretching,re-caulking bathtubs,counter tops, Upholstery Cleaning, Pet Odor & Stain Removal, Water Damage Restoration, auto Interior Cleaning, Epoxy Floor Coatings. No carpet installation.Area rug cleaning in your home only. Caulking replacement

I don't sell or install carpet. I don't do house power washing.I can't clean True Velvet upholstery.