About us
Choose Metro Ford Independence when you're shopping for a new Ford SUV or searching for reliable Ford service. Our Ford dealership in Independence, MO, can also help you with Ford financing if you want to buy one of our high-quality used cars for sale.
Reviews
4.37 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 43% | ||
| 43% | ||
| 14% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-7 of 7 reviews
Robert E.
Feb 2017
Auto Service
I keep going back to them because it is where we bought all our cars and they know our vehicles. It is easier to keep it all in one place. The waiting area is okay. It is complete with a TV and free wifi.
Darlene P.
Aug 2016
Auto Service
unknown
Dan W.
May 2016
Auto Service
unknown
David D.
Apr 2015
Auto Service, Auto Sales
It was reasonably priced. They are a busy dealership. You drive in and they take care of you. The staff is very nice.
Robert N.
Jun 2014
Auto Service
They tried to charge me over $100 for what should of been a $57 job. They charged me $50 dollars to look at it. I ended up leaving because I thought the price was ridiculous. I also went in for an estimate. I would never go back to them for anything.
Ron G.
Feb 2014
Auto Sales
We bought our Explorer from them in 2011 brand new. I had a Ford Family Discount that should have been provided. We saw we got a discount and when we got home realized the and quot;discountand quot; provided wasn't the Ford Discount. It took me over 90 days of fighting with them to get the discount difference...still didn't get the full amt. Also ordered XM radio antenna as an add on. After factory guy kept telling me he had it on order. After 6 months I gave up. I had an appt in January for an oil change and when I got there they couldn't find my appt. I usually had a good outlook with the service dept, when I did oil changes. However the last time they were rude and not very professional. I can say I will never use Metro again for anything, be it a new car or services. There are so many other Ford dealerships in the area and I'd suggest ANY of them over Metro. When I contacted the general manager about all my issues, I never got a reply back.
Randy S.
Sep 2013
Auto Service, Auto Sales
Wen't just fine
SCHERITA W.
Sep 2013
Auto Sales
THE SERVICE WAS FAST BECAUSE I WAS THE FIRST ONE THERE
Licensing
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FAQ
METRO FORD INC is currently rated 4.3 overall out of 5.
Monday: 8:30 AM - 8:00 PM
Tuesday: 8:30 AM - 8:00 PM
Wednesday: 8:30 AM - 8:00 PM
Thursday: 8:30 AM - 8:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
No, METRO FORD INC does not offer free project estimates.
No, METRO FORD INC does not offer eco-friendly accreditations.
No, METRO FORD INC does not offer a senior discount.
No, METRO FORD INC does not offer emergency services.
No, METRO FORD INC does not offer warranties.