HURST IMPORTED CAR SERVICE

Auto Service, Auto Inspections, Auto Tires,

About us

In 1961, Roger Hurst purchased his first imported car….. A 1960 English Triumph TR-3 sports car. He immediately found it was faster, easier on gas, and much more reliable than the Fords he had been driving. And, most of all, it was FUN to drive. His first big mistake was taking the car to the local Triumph dealership for a tune up. When Roger picked the car up, his little pride and joy would barely run! The guys at the dealership basically told Roger to "Take a hike…. That was the best they could do; and, NO REFUND!" (Sound familiar?) Having studied engineering and physics in high school and college, Roger figured the little 4 cylinder, twin carbureted engine, shouldn't require somebody with a Master's degree in Voo-doo to make it run at least as well as it used to. With the help of a thick service manual from England, Roger had the Triumph screaming in no time. Perhaps his high school and college years as a professional musician gave him the trained ear for setting the twin carbs and timing on these high-strung cars. With new-found performance, Roger entered competition in the Sports Car Club of America's Autocross and Rally driving events….. Garnering 22 straight trophies in his first 22 competitions and winning the coveted SCCA "Rookie of the Year" Award. He immediately gathered a following of other local sports car owners who wanted their cars to run as well as Roger's little Triumph. Realizing the real performance potential hidden in their cars they began to bring their friends for a wave of Roger's "magic wand". The waiting lines became so long that Roger began to charge a reasonable amount "just to slow them down"….. But they just kept coming. So, in 1962, Roger left his job at Mobil Oil Company and opened Hurst Imported Car Service. The rest is history. As an interesting side note….. Roger's parents were rather upset that he had decided to go into business for himself…. Saying "There's no security in owning your own business". 52 years later, Hurst Imported Car Service is still going strong and, yes, Mobil Oil Company is long gone from Kansas City!

Business highlights

63 years of trusted experience

Services we offer

IMPORTED AUTO SERVICE AND REPAIR.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.5
Showing 1-18 of 18 reviews

Mary M.
08/2016
5.0
auto repair
  + -1 more
.
Description of Work: I used Hurst Imported Car Service for auto services. I got an oil change the last time I went there.
Rating CategoryRating out of 5
$40

Mary M.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Excellent work
Rating CategoryRating out of 5
Yes, I recommend this pro

Marc M.
07/2016
1.0
auto repair
  + -1 more
They were unable to identify the problem without charging me a minimum of $186 just to figure it out. I was told it wasn't a big deal. Leaving I found a wet green spot on my leather seat. I asked for something to clean it with and instead Roger came out and attempted to clean it unsuccessfully informing me nobody will know if I don't point it out. Then I left and a quick Google search later I discovered it was my brakes. Not exactly nothing to worry about. I called back to inform them of the actual problem and Roger confirmed my information meant it was my breaks, but they wouldn't fix my vehicle because I complain too much and they have too much work to do. Interesting that I have been going there for over three years. So they knew what I figured out on Google and wanted to charge me for it, but won't work on it because I caught their scam. And it was thrown in my face how he has been in business for 52 years and I was just wanting something more done. In reality I only wanted to pay for what was actually needed and not to pay for more. I didn't ask for any kind of discount even though they stained my leather seat. So instead of researching the problem they wanted to charge me fo
Description of Work: Had a hissing noise coming from under my dash that needed checked out.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$186

Anita H.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: This auto repair shop is the best and most honest I have ever encountered.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ray H.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: "This a garage where Owner/operator Roger Hurst is a car enthusiast and knows more than any factory-trained mechanic I have encountered. And to top it off he is |as honest as the day is long. "
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary M.
02/2015
5.0
auto repair
  + -1 more
I have been going to Hurst for 18 years and they are the best. Roger Hurst took very good care of my 1994 Toyota Corolla. It had over 200,000 miles on it when I sold it and bought a new car. I now entrust my new car to his mechanics.
Description of Work: Oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jennifer R.
10/2014
5.0
auto repair
  + -1 more
He stayed on the phone with me and not only answered all of my questions but told me what to look for in a car and warned me not to purchase a vehicle I was considering even though it would have made him money. He was honest and respectable I will use him in the future if I ever have need.
Description of Work: Gave me some great information and advice on a car I was considering to purchase. He referred me to someone who could do the body work on my vehicle after an accident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lou P.
09/2014
5.0
auto repair
  + -1 more
Called with estimate and had job finished that day. Will share info on phone on how to unlock steering wheel.
Description of Work: Brakes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray H.
07/2014
5.0
auto repair
  + -1 more
My 96 Toyota Tacoma died on the way home from an errand. I could not get it restarted. It acted as though it were out of gas but it had over a half a tank. This was on the weekend. The following Monday I had AAA tow the truck to Hurst Imports where the truck has been serviced ever since I have owned it (2000). The diagnostic read out showed that the camshaft position sensor was bad. In the course of replacing the sensor, the mechanic noticed a tooth was missing on the built-in reducter of the camshaft pulley which would also affect the engine's starting ability. To be able to replace the pulley, the engine had to be disassembled even more than it already was. I was informed of the extent of the repairs and the cost, which I authorized. Where else would I get a pickup in in excellent condition for $750? The repairs were made and my truck which is a V6, manual 5-speed, runs as good as ever. Over the last 25 years Roger Hurst, owner and operator of Hurst Imports, has serviced our various Toyotas with competence unmatched by any other service department either at a dealership or independent shop. It's hard to believe that Roger is not perfect but he occasionally makes a mistake which he admits and rectifies immediately. I believe Roger and his wife Carol are two of the most honest people with whom I have ever had the pleasure of doing business. If I had an any extra money, I wouldn't hesitate to let Roger handle it for me.
Description of Work: Replaced a camkshaft position sensor and pulley

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Charles B.
05/2014
5.0
auto repair, car tires
  + 0 more
.
Description of Work: Fixed a headlight (they fixed a broken connection), tracked down an oil leak (and discovered a couple others), determined cause of a couple of tires with slow leaks. | |They were friendly and professional. They could have just replaced the headlight but repaired the connection and it's working fine now. Gave the care a good looking over and advised me as to options and cost of oil leak issue. Also gave me some good quotes on replacing the tires (one had a sidewall leak, and as my vehicle is AWD, all tires get replaced at the same time). | |Overall a good transaction and I will be returning to them for my regular service from now on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115.68

William K.
03/2014
5.0
auto repair, car inspections
  + 0 more
We are extremely happy with Hurst Imported Car Service with everything. My sons go there, we go there. They are excellent. Hurst is top notch. We have been using them for years for all of our auto repair needs. They work only on the cars that they are trained on, they are very honest, and very thorough. The facility is clean and well maintained, they are very confident, and you can trust them.
Description of Work: We use Hurst Imported Car Service all the time. About a month a go we had an oil change and full automotive inspection, but they do everything on our cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

TOM S.
03/2014
5.0
auto repair
  + -1 more
They replaced it with a used gas tank, but it didn't work. Now they are manufacturing one for me out of stainless steel. They are still working on it. I assume it will cost anywhere from $500 to $1000. I've been an English car nut since 1958. They are more knowledgeable about English cars than only one or two other people that I've met and they are both dead. They have got a great shop with great equipment. They do all kinds of things that are minor engineering in nature, they make parts available. They have good staff and good mechanics, but they are fairly expensive. If they find something on the car that needs to be corrected, they will do it.
Description of Work: I used Hurst Imported Car Service to replace the gas tank on a 1961 Daimler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

TOM S.
05/2013
5.0
He does great, he specializes in Japanese and Korean cars, he is very knowledgeable.
Description of Work: 1961 old sports car (Damler) maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

TOM S.
04/2013
5.0
auto repair
  + -1 more
He does great, he specializes is Japanese and Korean cars, he is very knowledgeable.
Description of Work: 1961 Old sports car (Damler) maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

TOM S.
10/2011
5.0
They replaced it with a used gas tank, but it didn't work. Now they are manufacturing one for me out of stainless steel. They are still working on it. I assume it will cost anywhere from $500 to $1000. I've been an English car nut since 1958. They are more knowledgeable about English cars than only one or two other people that I've met and they are both dead. They have got a great shop with great equipment. They do all kinds of things that are minor engineering in nature, they make parts available. They have good staff and good mechanics, but they are fairly expensive. If they find something on the car that needs to be corrected, they will do it.
Description of Work: I used Hurst Imported Car Service to replace the gas tank on a 1961 Daimler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

TOM S.
09/2011
5.0
auto repair
  + -1 more
I have known the man for 40 years and has always done excellent work. He has really knowledgable mechanics and the environment is very clean.
Description of Work: I arranged to have a distributor rebuild a sports car for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM S.
07/2011
5.0
auto repair
  + -1 more
They did excellent work. The work was done on time and I had no problems with the service. He also has the ability to fabricate small parts that you would otherwise be unable to purchase. He also does a lot of racework. He does intake manifolds, etc. He also works on japense vehicles.
Description of Work: They serviced one of my imported vehicles. He did a routine lubrication, oil and filter and replaced my front struts on my toyota.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAULA D.
06/2005
5.0
auto repair
  + -1 more
ROGER HURST RUNS AN ETHICAL AUTOMOBILE REPAIR SERVICE. HE IS A TALENTED MECHANIC AND VERY COST CONSCIOUS WHEN IT COMES TO YOUR CAR. HE IS HONEST AND FRIENDLY. HE WORKS EXCLUSIVELY ON IMPORTS--SPECIALIZING IN HONDAS, TOYOTAS AND NISSANS. IT IS A PLEASURE TO TAKE MY CAR TO HIS FACILITY.
Description of Work: WE HAVE OUR 2001 AND 2003 ACURAS SERVICED AT HURST IMPORTS ON A REGULAR BASIS. RECENTLY, I HAD TIRES BALANCED, WHEEL ALIGNMENT AND OIL CHANGE DONE ON MY 2003 ACURA AT HURST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

    Contact information

    13208 D E 40HWY, Independence, MO 64055

    http://www.hurstimports.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Tires,
    Electrical

    FAQ

    HURST IMPORTED CAR SERVICE is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    HURST IMPORTED CAR SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, HURST IMPORTED CAR SERVICE does not offer free project estimates.
    No, HURST IMPORTED CAR SERVICE does not offer eco-friendly accreditations.
    No, HURST IMPORTED CAR SERVICE does not offer a senior discount.
    No, HURST IMPORTED CAR SERVICE does not offer emergency services.
    Yes, HURST IMPORTED CAR SERVICE offers warranties.
    HURST IMPORTED CAR SERVICE offers the following services: IMPORTED AUTO SERVICE AND REPAIR.

    Contact information

    13208 D E 40HWY, Independence, MO 64055

    http://www.hurstimports.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed