All American Hardwood Floors
About us
We provide quality hardwood floor service including repairs,resanding, recoating, and installation. We have two employees and occasionally use one subcontractor that I know and trust and have used for 7 or 8 years. We have no problem doing a free initial consultation as long as there is a real possibility of work being done. We can and do answer questions by phone I always will give a free cleaning kit for Angies list members that use my services and additional discounts may be available depending on season and scheduling. Veteran Owned, Christian Owned, family business active in Boy Scouts of America.
Services we offer
Hardwood floors sanding, base shoe installation, base shoe removal/reinstall, carpet removal, custom staining, dust containment, floor recoating, hardwood floor cleaning., hardwood floor installation, hardwood floor repairs, stair case refinishing
Number of Stars | Image of Distribution | Number of Ratings |
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98% | ||
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We had several companies come and give bids. Michael was the most responsive. Spending time to tell me about the process. His bid was very reasonable and he was very upfront telling me that when they started the process that sometimes other problems can be found that would entail additional work and material.
We were also working with a general contractor who had timing issues as to when the rest of the house would be ready for the flooring people to come in. The date was changed once and Michael was able to accommodate the new date.
They told us it would take 5 days maximum and that is what it took.
The two person crew that came - were very professional and worked diligently. When they pulled up the plywood in the bedroom they found the subfloor was rotten. Michael came out and gave us the cost for the additional work. I thought that it would be between 700 and 1000 more but he only charged 235. What a blessing. Chris the crew leader removed the subfloor and the insulation below the floor was moldy. He allowed me time to get insulation and replace that before continuing with the subfloor.
The work was done and looks great. They were professional, clean and pleasant to work with. I would recommend them to anyone for hardwood refinishing.
They were great.
The original oak flooring in my 1938 Tudor had long been covered by various 'improvements'. My husband was able to demo all the layers and we called in the professionals to refinish the black, tar-covered mess underneath. Michael was actually the 4th estimate we received - the first three immediately suggested that we lay brand new flooring on top of the originals - weenies. But after watching every episode of 'Rehab Addict', I was sure the floor was salvageable if we could just find someone willing to take it on...and Michael was our man.
He is also a master of color, while he made no promises of being able to match the aged color of the adjacent living/dining room flooring, he nailed it and now we have beautiful, seamless looking hardwoods throughout the main floor.
- + Responsive to calls/texts.
- + Finished as scheduled.
- + Good job taping off work site and managing dust.
- + Professional.
Thanks Mike!
Sam
One side note, we do have a medium to large dog and chose the water based finish because it was supposed to be the more durable of the two Mike offered. (As far as I can tell from the internet and our other estimates, it seems to be a matter of option if oil or water based finishes are more durable) Unfortunately just a week or so after the floors were finished, we already started seeing noticeable scratches in the floor from our dog. I knew that with a big dog the floors weren't going to stay perfect forever, but I was a little disappointed to see them get scratched up so soon. I don't know if this is at all avoidable if you have pets, but thought it might be helpful for others to know.
For responsiveness I gave them a B as I left a message, waited a week and then left another message before I received a response. I understand they are a small business and don't have someone to answer the phone but a week was too long for a response.
He spent extra time masking off other areas of the house as well as hanging plastic sheeting. The dust was kept to a minimum. Clean up was very easy.
He put down various stains and let us pick out the one that we liked best. This was great because we were able to see it next to existing cabinets.
We could not be happier with the service we received. I will recommend Mike and his team at All American Hardwood Floors to everyone I know.
Because of this his estimate was significantly smaller than all other estimates. Because of this and the numerous positive reviews here on Angie's List, we decided to go with Mike. He communicated very well and worked with us to get into our house when it worked best for us. Because of other kitchen work we were having done, is was hard to plan specific days for him to come over in advance. But some days came open and he had just finished a previous job early so he came over that day and did the repair. The following day he cleaned, buffed, and coated the floors. They look great and the stain match was incredible.
The only negative thing about the entire experience is that when I present him with the Angie's List coupon for 10%, he did not honor it. I still think Mike deserved A's accross the board but I do feel it is worth mentioning to any prospective clients. He told me that the coupon was supposed to say 10% off work over $1000 dollars and that Angie's List STILL has not updated it. It was an error ever since they put it up on the site and he has had to deal with it ever since. He seemed sincere and I believed him but I still feel, no matter who's fault it was, it definitely was not mine and the coupon should have been honored. We are only talking about approximately $50 more dollars off of the final bill. Just keep in mind if your estiamate is under $1000 he will probably not accept the angies list coupon.
BUT please let me stress he did a great job and was great to work with. I would definitely recommend him to anyone that needs some hardwood work done. Excellent experience.
Mike was easy to work with and he accomodated our schedule well at a great value - what more could one ask for!.
Licensing
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