Best Decks & Custom Construction
About us
Family owned - Because were a small team, each project is important to us, and we pride ourselves on the individual attention that we offer our customers.
Business highlights
27 years of experience
Services we offer
Decks, additions, kitchen & bath remodeling..., porches, sunrooms
Amenities
Free Estimates
Yes
Reviews
4.25 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 20% |
Showing 1-5 of 5 reviews
Kim H.
Jan 2013
I was living out of state, I went to Angie's list to satisfy my needs due to trust. Since I have used the yellow pages for projects and not successful and gone back to the same company that helped me. Best Decks not only took care of the established contract but helped me with issues from other failures (yellow pages) that occurred. They continue to be a consultant to other projects and I am forever grateful. They are not only economical and trustworthy but have become friends.
William M.
Jul 2011
Paul and Peggy did a great job, finished ahead of schedule, and provided great customer service.
Response from Best Decks & Custom Construction
"We truly enjoyed working on your project & want to thank you for the nice meal we shared on our final day! Paul & Peg Fears {*~*}"
Roxanne E.
Mar 2011
Not very well. The builds on both projects are not square, both of the metal roofs leak. Leaking roofs caused by not chalking off ceiling joyces therefore placeing screws to install metal roofing off center and missing joyces. Bubble wrap not installed correctly which it now holds water from leaking roofs. Home owner told by contractors wife that he is too picky and that no building is perfectly square. Installed metal roofing backwards. Contractor wanted to fix leaks in metal roofs by caulking over screws that missed joyces. Since a resolution to fixing build problems could not be reached both parties agreed to cancel remainder of the contract which was for the last payment owed, we will now take that and then some and redo the build ourselves.
Response from Best Decks & Custom Construction
"In re; to both structures being out of square, deck attached to house is less than 1/2" out of square. Lean to is attached to an 80yr old bldg that has been added onto @ least twice & the post are resting on existing concrete wall/patio which was already out of square. Even w/these complications the lean to roof is ONLY apprx.1" out of square, which in my professional opinion IS WITHIN tolerance for a lean to shed roof. Roof leaks- the member "INSISTED" that I NOT use the flashing that I "SPECIAL ORDERED" because he said, he DIDN'T like the cosmetic appearance, he also requested that the metal sheeting be re-designed to HIS specifications but, we couldn't find a manufacturer who was willing to re-tool their equipment to meet HIS unique request! "Bubble wrap" was 1 of many of the member last minute add ons, which we agreed to install at no extra charge & did so according to the instructions. The member was a very sweet lady feeding us homemade treats & snacks. It is w/our deepest regret that this customer couldn't be satisfied. We offered to fix the leaks using the flashing as originally planned or they could choose to keep the remaining sum owed & THEY CHOSE to keep the final pay. We consider the matter resolved."
Kathryn H.
Mar 2010
they stayed on budget, they delivered what they promised, they were GREAT and our new kitchen is GREAT!They were there every day they said they would and on time. They are very customer service oriented and truly care about making their customer happy. They were quick to demolish and remove debris. They were considerate and left us with the sink and cooking space for as long as they possibly could. The day the cabinets were supposed to arrive, they got here early and installed steps and risers while they waited (this was not part of the contract) so that as soon as the cabinets arrived they could begin installing. When the cabinet store said they couldn't deliver until the next day, they made three trips to the store using their vehicles to bring the cabinets and begin installing as soon as possible. They were present when the granite company delivered/installed the countertops to ensure security and satisfaction. They installed all appliances. We ran into issues with our stove (which was no fault of Best Decks) which delayed the project (three stoves delivered the first could not be converted to LP which the store said it could be, two were delivered damaged) the fourth finally was the original one we wanted just different brand. We couldn't be more thrilled with the service we received from Best Decks and Custom Construction!!!! We LOVE OUR NEW KITCHEN, FLOORING, FIREPLACE, AND OUR NEW VIEW OF OUR HOME!!!
Response from Best Decks & Custom Construction
"Let me start by saying thank you for the opportunity to work with you both on your projects, we are happy you are enjoying your investment & look forward to seeing you again...{*~*}"
Kathryn H.
Feb 2010
EXCELLENT! They did everything they said they would and more. They stayed with their bid even though the hidden fastener system turned out more expensive then original anticipated no fault of theirs. They stayed on schedule, they showed up when they said they would. They (Paul and Peg and their help) were wonderful to work with, respectful, polite, honest, and sincere. Their CUSTOMER SERVICE was and is OUTSTANDING. Everything they promised was fulfilled. We were so impressed we hired them to remodel our kitchen which is almost complete. WE HIGHLY RECOMMEND Best Decks and Custom Construction.
Response from Best Decks & Custom Construction
"Very grateful for the opportunity to work for you...{*~*}"
Licensing
State Contractor License Requirements
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FAQ
Best Decks & Custom Construction is currently rated 4.2 overall out of 5.
Yes, Best Decks & Custom Construction offers free project estimates.
No, Best Decks & Custom Construction does not offer eco-friendly accreditations.
No, Best Decks & Custom Construction does not offer a senior discount.
No, Best Decks & Custom Construction does not offer emergency services.
No, Best Decks & Custom Construction does not offer warranties.