L & R Photography

Signing up for the photography session was easy and pleasant.  A woman had a small display in our local grocery store and offered to sign individuals and families up for an "old time" photography session. The initial charge was $13, which would cover one 10" X 13" portrait. There was also to be a $7 sitting fee paid at the time of the appointment. 
My husband and I signed up for an afternoon time slot. The day of the appointment, I called the number on the flyer for directions.  Another woman answered and was very pleasant, but informed us that she was running an hour behind schedule.  This was quite inconvenient, as we were planning to get our pictures taken with our newborn.  Quite a bit of planning was involved to ensure that she had been changed, fed, and put down for a nap before the pictures.  We returned home and awaited her phone call, indicating that the photographer was ready for us. Our little one became tired and fussy during the wait. The woman called approximately an hour later to tell us that they were ready. Since we were already driving back to the building, we arrived a couple minutes after her phone call. The photo session was very rushed. She quickly picked out clothing and accessories for my daughter, husband, and me.  The choices were quite limited.  The changing area was a curtain hanging from the ceiling on one side of the room, with one folding chair inside. The outfit we put on our little girl (one of only two in her size) was still wet with drool from the last baby who had worn it. The photography session itself went somewhat smoothly.  The man and woman seemed confident and were familiar with their props. We actually had fun for a few minutes. When she was ready to take separate pictures of my daughter, she started talking about a tummy shot.  When I informed her that my daughter very much hated "tummy time, she responded, "Trust me! I've got 15 years experience!" I believe that, but no one knows my daughter better than me.  She was all smiles until the tummy shot.  She immediately began crying after that, and it was difficult to console and soothe her so we could finish the photo session.
We made an appointment to meet a couple of weeks later.  We met one evening at the local grocery store.  It was quite unprofessional.  The pictures were all laid out on a table, and all the customers walking by could see our photos and hear our conversation. The quality of the photos was average.  In all of the pictures, there was always at least one of us looking in a direction other than the camera.  I suppose that is because the woman did some pretty outrageous things to keep my baby smiling.  She was good at that, but it resulted in my daughter and I glancing to the side in all of the pictures.  Also, my daughter had a rash on her neck the day we went in for the pictures.  I asked the woman to remove it when she did her editing, and she readily agreed, but she forgot to do so on several of the pictures. The photographs were supposed to be sepia or black and white, but one of them was left in color. We took the photos and made payment arrangements.  I called her when we returned home, but she would not answer her phone or return my calls.  There is NO service after the sale with this "company"!