Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
ROBERT C.
04/2007
countertops, marble & granite
 + 0 moreThere was a mix-up with the main co. about when the installation was to take place, so New Surface actually had to come out twice. Some of the cabinets were out of level, so they had to use shims under the granite. The window shelf was installed out of level and was not rigid. Also a couple of the edges had not been polished and the seams were not to our satisfaction. I asked them to return and correct these issues, which they did, except for the seams. We are still not satisfied with one of them. I asked them to return and correct this seam and to re-seal the sink, but have received no response. At one point during the installation, Ron showed disrespect to other workers laying tile and asked them to stay out of his way while he was working. Their final price was $300 more than their estimate because they neglected to include one of the granite sections. Also, we went to the trouble of selecting the specific slabs of granite to be used and New Surface didn't even use them.
Description of Work: This company was actually sub-contracted as part of our kitchen remodel. Ron arrived as scheduled and created a template of our kitchen countertops, bar, and window shelf. They then cut and polished sections of granite slab, including the sink cut-out ... six sections in all. They then installed all of the granite including setting the sink in place, leveled and secured it with epoxy and sealed the two seams that resulted with silicone.
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$3,500
Contact information
810 W 35th St Ste 101, Higginsville, MO 64037
Licensing
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Service Categories
Marble and Granite,
Countertops and Backsplashes
FAQ
NEW SURFACE is currently rated 2 overall out of 5.
No, NEW SURFACE does not offer free project estimates.
No, NEW SURFACE does not offer eco-friendly accreditations.
No, NEW SURFACE does not offer a senior discount.
No, NEW SURFACE does not offer emergency services.
No, NEW SURFACE does not offer warranties.
Contact information
810 W 35th St Ste 101, Higginsville, MO 64037