Jim Roberts' Concrete Finishing

It was a pretty good job but he was kind of misleading. There were some three patio windows that I would have covered when the patio was put in and once the patio was done the windows were still open. I wanted an enclosure for that. But I have a pretty good patio with windows so I told him to hit the road. He did a good job o n the patio and I don?t have comlaints on that. I just felt that his whole approach was pretty sneaky. I was not unhappy with it. I just thought that there should be more to it. I just thought that there should be more to it. He was not hard to deal with but still give him a ?D? on punctuality. I think he should me more upfront on how the work will be done. You have to make sure you tell him what you want and spell it out to him.

Jim Roberts was very helpful and understanding on this project. The basic reason for the work was to fix broken swimming pool pipes underneath a concrete deck. This was a small job and I had many problems trying to work with other contractors on getting them to show-up. Jim responded when I contacted him. His bid was appropriate for the work and he came out tore out the deck. Then he waited a couple of weeks while the pool pipes were dug up and fixed. He came back within a week of calling, set forms, and completed the project. During the whole process he returned all my calls and even called to check on the progress of the pool repair.

There were no issues with reaching the company for scheduling. He came out and gave us a bid. What we were looking for ended up not being the type of service that he offered. He did give us some ideas in that respect, but we have never proceeded with the work. He was very friendly and helpful. I think that things worked out well with the consultation.

I just decided not to do the project, but certainly would have considered it with this company.

He did very well and was professional. He provided us with a quote but I did not follow up with the work. He met my needs.

Failed to show up for appraisal Failed to show on time each day Would not accept credit card but hadn't told us this prior. Then expected the same payment for change he suggested which required less work and materials. First negative experience with an Angie's List provided

Jim doesn't service Leavenworth and he isn't sure why the Big Deal Service allowed me to book the service to begin with, and his last email was a bit curt.

See above. I am very pleased with the result.

It was an Angie's List Big Deal that I purchased. My e-mail that he sent me was forwarded to my new address and I didn’t know that the company was doing that. He got back to me within 48 hours after purchasing the deal but I never got the e-mail. I called his number and he called me back to wonder why I hadn’t responded to his e-mail on setting up a time. We got everything set up. He came out, measured it and told me he will figure out a bid. I had the bid first thing the next morning. He has great eyes. When he tells you something, that’s what’s gonna happen. He told me that he would be able to start the job about a week and half from that time. He was right on schedule. They had to come out and inspect the area because they had to follow codes. You also have to remember the dumping fee of all the old concrete that had to be ripped out and this was included in the price so it was a good deal. He had to take it to his truck and dump it and he had to pay dumping fees in order to do that. It was totally fair. I have 2 more jobs for him as soon as I can afford it. Everything was cleaned up. It couldn’t be any better than this. This is good stuff. He’s happy and likes me because I gave him a check the minute he was done.This guy is good. I already recommended him to my friends and neighbors.

I have not been able to work on either project as of yet, however when I am ready, I will definitely use Jim Roberts' Concrete Finishing.

I wasn't there, but it looks great. He communicated with me by telephone, was very prompt, courteous and professional. HIs work was neat and timely. Now all the neighbors want their steps done too.

Because of the multiple periods of rain, it took several weeks for it to get completed. But the finished work looks very good.

The statement above tells it all

It went great, all of the repairs were completed in the same week and he came back to finalize to repairs.

Excellent job - showed up on time - finished in 2 days - left no mess.

We had Jim come out to give his opinion on our driveway replacement. Very cordial guy. Hired him to do the job about a month later. First day he showed up a little late but that wasn't any big deal. His work is very good however there were issues with the job that detracted from the experience. Jim apparently had personel problems which delayed the completion but worked to finish the job by himself. During the pour, the concrete truck crushed our sewer line but to his credit Jim fixed it all at his expense. Overall we are happy with our driveway but it took longer than we expected. We recommend his work and will use him again

He was very prompt. He was able to complete the work within a day. He came back to open it up two days later. It was a very good experience. He has also torn out and replaced sidewalks at some duplexes that I own to make the sidewalks safe.

Jim was very hard working. He stayed late every night and worked consistenly even over Thanksgiving holiday to keep on schedule and minimize disruption to our lives. The price was fair and he was honest in his dealing. He charged exactly what the original bid proposed.

Everything went pretty well. We were very satisfied with the concrete work. He said he would be back in a couple days to do the sealer on the driveway, but we had to call to see when he was coming back. Overall though, we were pleased.

From initail contact to job completion took 4-6 weeks. However, since I was not in a rush to have the job(s) completed, I delayed the process based on day to day events that I had going on. Upon completion and looking back, I realized that in dealing with cement projects, I may not have the same luxary as, say, having a refrigerator delivered, if that makes sense. Also, knowing that Jim was part of a very small company, he too, needed time to plan accordingly. For my wife and I, we appreciated Jim's responses to questions and his overall demeanor. Because finances were part of the cost equation, we spent some time getting to know Jim and to get comfortable with him as his bid(s) were quite competitive with other quotes. Also, dealing with an older house, we had to keep some contingency planning (costs) in mind so that as the job(s) progressed, we would have some flexibility. I thought Jim did a good job of letting my wife and I know that we might find "X" going on once we get started. Again, since this was an older house, that did happen where we had to have some additional level of effort with regard to the garage floor. Since we had already discussed previously that this could be of issue, that helped calm the waters so to speak. We threw Jim a little bit of a curveball as my wife asked to have the sidewalk replaced from the driveway to the front porch. Jim had no issue, we agreed to a slight price increase and we were able to pour a little larger sidewalk in the process. So that worked out well. Since Jim is part of a smaller company, he worked various hours to complete the work.. I could relate to that so it was a non issue. He did work weekends, weekend evenings so if this is an issue I advise that you put a schedule together prior to getting started. All work was completed to customer satisfaction. One suggestion for anyone who has tinted windows on their garage doors as I do. I should have covered them as they have been very difficult to get clean. Our garage floor is in a confined area so it was really dusty as the floor was being torn out. I may have to strip the windows and retint if that's possible. However, from the street you cannot really tell, just from inside the garage.

It was a great service. It was with a coupon. He called right away. I explained that I wasn't ready to have the work done at that time but I called him later to set up appointment. It was a very nice experience and quickly done as well. There was a little confusion with the coupon but the work was done great.

The proposed work was not done, due to unfortunate timing on my part.

contacted him and initially very responsive and courtesy. Had crack in initial work and asked for it to be replaced...was reluctant on his part...but eventually replaced...

After purchasing the $999 coupon which was billed as like getting twice the square footage for the price, I found in the end that all I really did was pay him the money up front for the job instead of getting twice the square footage for the job. Then, like it seems to be for everyone else reviewing for this guy on here, getting him to call back and show up was the next problem. After finally getting him on site, the first day of the tear out and prepping the ground for the concrete pouring seemed to go without problems. He had cut out the window wells so that the remaining concrete was flush with the foundation and the pouring could begin the next day. When I came home the next day I found that he had gone on to knock the remaining concrete out of the window wells and then poured the patio, leaving me with three gaping holes looking directly into my basement. Not a problem at this point because I assumed that he would fix these when he came back to pour my back step. WRONG!! When I came back to find the back step poured at half the size of the old one, the gaping holes into my basement remained and he hadn't pushed the dug out dirt back up around the patio. After contacting him, he told me the job was finished and he wouldn't be doing any of the other work. As the emails back and forth continued, he told me that I was there when he knocked out the windows and that I agreed with him doing so. I guess I must have imagined being at work that day when he did that. It wasn't until a few emails down the line that he got around to accusing me of lying to him about the square footage and that I should be grateful of the 40 extra square feet I got for "free". Laughable!!! I then had to remind him that I didn't know what the square footage was and that HE was the one who had actually measured it in order to quote me a price - I guess he must have forgotten in the five weeks it took him to actually get back to do my patio from when he said he would start the work. And I do have the emails he sent me to back all these statements up. Now I am looking for someone to finish the job he started and, since I don't have a backhoe, put the dirt back in place so I don't have a trench around my patio to catch rain with. I contracted him to do a job - not find excuses to charge me extra money to finish the work. If you want to be thoroughly OVERCHARGED and completely UNDERWHELMED, hire this guy. I recommend that you don't.

Replaced sidewalk between driveway and front door stoop which had fallen on yard side about 4" pitch causing bad angle. the new sidewalk is level and gives me another step which also corrected deep step problem. I am very happy with work. The cost was higher than original $purchased deal, however, my work was more sq ft, and i got what I wanted overall!