Michael Sadler Upholstery

My decorator recommended Michael.  He was prompt to pick up my chairs and estimated the work would take about 3 weeks.  After I month, I made 5 calls to Michael, none of which were returned.  I got his cell number from the decorator who had also contacted Michael on my behalf.  When I reached Michael on his cell phone, he told me he had been delayed due to a family situation.  I told him I needed the chairs in a week for an event I was hostessing.  Weeks passed with no word from Michael.  When I was able to track him down I had no confidence he would get the work done so I asked him to return the chairs which he did within a couple of days.  I will  have a different upholsterer finish the work.  If Michael had at least contacted me and let me know there was a problem I would have had him finish the job.

I called Michael after finding him on Angie's List and reading his reviews. I then called him and explained my situation and he offered to come look at the cushions that day. But I explained my husband's business was close to his...and he offered to meet my husband the next day. After looking at the cushions he assured my husband he could do the job. He gave him an estimate that we agreed on and he told us the cushions would be done by the following Thursday. He then delievered the finished cushions to my husband's office. The cushions looked wonderful ...we both were so pleased with the new look. These needlepoint chair covers mean alot to me since my mother made them and I was so grateful that Michael was able to do the work. Thursday

He returned my original call within a few hours and would have come out the same day to give an estimate if I hadn't had a conflict, so instead it was the next day. The following business day he loaded up the loveseat (with my help) at 10am and by 1:30 he had called to say it was complete and delivered it by 2:00. In addition to the skirt replacement, he also fixed two small tears for no additional cost. The work was very well done, with excellent fabric matching and you can not tell that it was any different than the original. Total time to complete the job from the original call was only 2 business days.