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About us
Moving Pros is more than a name. It's who we are. From the first time I helped my buddy move an estate for his family's auction service at the age of 14 over 20 years ago, professional furniture handling is all I've known. Moving Pros was started with one goal in mind. To provide our customers with the most professional moving service with fair, competitive rates. We employ only highly motivated, clean cut, courteous, respectful individuals with a commitment to excellence and who treat our customers' belongings as if they were their own. All our movers are professionals with a minimum 5 years professional moving experience, With over 1,000 5 star reviews across the internet, you can rest assured, you're in good hands with Moving Pros.
Business highlights
Emergency services offered
13 years of experience
Services we offer
We offer local and long distance moving, packing and unpacking, pick up and delivery of furniture and other household goods, single item moves and in house moving.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.623 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 0% | ||
| 4% | ||
| 4% | ||
| 4% |
Showing 1-23 of 23 reviews
Carol M.
Jul 2023
They did a great job
Response from Moving Pros
"Thank you [Member Name Removed]!"
Angie M.
Jan 2023
I recently hired Moving Pros for my move from Lawrence to Kansas City, and I definitely recommend them. Clyde and Adam arrived exactly when they said they would, and they got right to work. The two of them were professional and courteous, and they hustled the whole time.
Response from Moving Pros
"Thank you so much for taking the time to leave this review. We appreciate your business!"
Lynn H.
Sep 2020
Excellent! We used 4 trucks and 12 men for 12+ hours. They did a great job and remained cheerful and professional throughout.
Response from Moving Pros
"Thank you so much for taking the time to leave this review and for your business!"
MarLa S.
Sep 2020
There is NOTHING pro about this company, they are amateurs. They are the only bad experience I have ever had with a moving company. I was misinformed on pricing, the movers were slow, they damaged walls, carpet, and appliances, scratched wooden bed foot board, took 15 min breaks they promised to take off my bill, but lied and still charged me for, did not fix or credit for damages they caused and the guy named Cole, who claims he is the owner, is an unstable nutcase. He yells, overtalks you, is disrespectful, has zero integrity, and deflects from responsibility. The most unprofessional person/company I've encountered. Never again. I do NOT recommended this greedy and untruthful company.
Response from Moving Pros
"As everyone who has ever done business with us knows, if there is any damage or issues, it's taken care of. Period. Other than a 4" black mark on a wall that would've came off with a magic eraser or wet cloth, there was zero damage on this move. This black mark, and my phone call to her during the move to set her mind at ease which turned into major miscommunication due to not being able to get a word in edge-wise, is the reason for this review full of untruths on Angie's list and pretty much every other review site known to man. When my crew noticed the mark on the wall and told the customer, she became very upset. I called her as soon as I was told this to set her mind at ease. As I was trying to explain that a small mark on a wall is no big deal and that it will be easily and promptly fixed, I was cut off, berated and not allowed to talk. There were no breaks taken, let alone while on the clock, no lazy workers and no hidden fees. The move was completed in less time than quoted, saving the customer money. Again, the only issue was a tiny black mark on a wall which turned into all this. I'm extremely easy to work with and equally reasonable. This whole thing is unfortunate and was so avoidable. We are the top rated mover on Yelp in KC for going on 6 years. This doesn't happen by accident."
Sandy L.
Jul 2020
Great service with a smile! We are so happy that we found MovingPros!! They moved us over 1,000 miles and everything ran like clockwork. Jon and Tim were fantastic to work with and extremely hard workers and eager to do a good job for you. I hope we never move again but if we do we'll only use MovingPros from now on. Thank you to Cole, Jon and Tim for a job very well done.
Response from Moving Pros
"Thank you for taking the time to leave us this review! We appreciate your business!"
Scott K.
Jun 2020
Quick response, on time with zero problems. Items moved from 2nd floor apartment in Raytown to house basement in East Lynne with a quick stop at Goodwill along the way. Job done well.
Venecia M.
Mar 2020
It went great they were respectful and very hard working
Jordan B.
Oct 2019
Fantastic! Quick and easy to work with. Friendly movers.
Matt V.
Oct 2019
Guys showed up on time, were very polite, and professional. Everything got moved in a timely manner without any damages. 5 Stars!
Response from Moving Pros
"Thank you for taking the time to leave a review. We appreciate your business!"
Danielle G.
Oct 2019
It was great. Everybody was on time, professional, and helpful. They moved extremely quick. I was very happy. They took care everything of my items. Nothing was damaged. It was perfect. I referred them to all my clients.
Response from Moving Pros
"Thank you so much for your business and continued referrals!"
Chris D.
Oct 2019
It's great! They were on time and professional.
Response from Moving Pros
"We appreciate your continued business!"
Nick M.
Oct 2019
Our experience was our first moving experience where we hired a company. Moving pros did an excellent job. The staff were on time and ready to work. They were very polite and took pride in what they do. They took extra precautions to ensure that our things made it to the new residence without any damage. They also took extra precautions making sure the houses had no damage as we had just sold one house and purchased another so any home repairs would not have been appreciated. This was highly appreciated especially due to the fact we had a very difficult set of stairs that needed a lot of awkward heavy pieces of furniture to navigate up and down. I would highly recommend moving pros to anyone and will be using their services again in the future for a cross country move.
Response from Moving Pros
"We're glad you were satisfied with the service we provided.!"
Cordell F.
Oct 2019
Wonderful experience for making moving as easy as possible. From working with Cole and all the movers, we were 100% satisfied with the work. We even needed an additional half truck load, which they were able to accommodate! Great people great company, I have referred Moving Pros to several friends who have all had excellent experiences as well!!
Response from Moving Pros
"We appreciated the opportunity to move you and your family both times!"
Amanda D.
Oct 2019
Timely and efficient, made moving much easier and way less stressful
Response from Moving Pros
"Thank you for your business!"
Kim M.
Jul 2018
If you decide to use Moving Pros, be CERTAIN you are speaking with CODY the owner. We had a few issues with our move (read below) and he helped us to resolve the problems. We hired a three man team for a four hour move. We were quoted $750. The move actually took 5.5 hours and cost $975. The employee who gave us our quote is no longer working for Moving Pros. We researched three moving companies using Google, Home Advisor, and Angie's List. Moving Pros had the best ratings and were competitively priced. We hired them about a month prior to our move, as the market is busy and spots fill quickly. We were told we would receive an email confirming our move and the legal releases Moving Pros has in their contracts. We never received this email. Every time we called with questions, we had to leave a voice mail, as no one answered the phone. Sometimes, we would receive a call back, other times, we had to wait a day or two and call back again. During the move, the team dropped my husband's electric smoker twice, spilling the lava rocks on our deck and in our garage. They attempted to clean them up the first time, but left the mess in our garage. Our sectional couch is difficult to move, we knew this and explained it prior to the move. When it was delivered, the team did not reattach the pieces until we pointed out that it was still in three separate sections. While they were putting it back together, we found that at least two of the feet had been broken. They had been left on the floor beside the couch, no one attempted to put them back on. The team lead was able to reattach them. Our daughter has a large bunk bed with a ladder like support for the top bunk. This was also damaged, it was in one long piece prior to the move, now it is in several separate pieces. No one told us that the piece was damaged or showed us that it was no longer in one piece. It was just put back and we discovered this when we made up her bed. When we returned to the town home to collect pictures and mirrors, I found damage to the drywall (deep gouges and chunks made) and the banister was scratched along the sides and the ends. I contacted Cody via email and he immediately responded. He was apologetic and wanted to know how he could make this right. We are able to fix the damages ourselves and the smoker works. For these reasons, we did not want any type of compensation. Again, if you hire this company, be certain you are communicating with Cody.
Response from Moving Pros
"Hi [Member Name Removed], I do apologize that there were some issues during your move. With regard to the email issue, Mike, my office manager who has since been terminated, took down your email incorrectly which caused these issues. Regarding being difficult to reach, my office manager had spent weeks in my office planning to violate his non compete agreement by starting their own company with another one of my top employees. I found out and had to terminate both immediately which put the company in a huge bind in the office and in the field, In regards to the scratched wall, mess in garage, etc, I offered to send someone out to repair the damage, clean up the mess in the garage and buy you a new smoker if necessary. You told me about the issues which I immediately and painlessly attempted to resolve but you told me the conversation was just so I could address it with the employees and you would not be leaving any negative reviews. Obviously, during a move there are literally hundreds of chances for a minor slip up or error to take place. What makes us an A rated company is that when an issue arises, I, the owner don't make my customers jump through hoops to get them taken care of by making them fill out forms, mail them certified, etc like all other moving companies do. This is the reason we're one of the most reputable moving companies in the US. Thank you for your business."
Shirley M.
Aug 2017
The guys were great! They did whatever we asked them to do. Didn't break or scratch anything or ding any walls. They rearranged furniture for us. And they were super nice! I'd hire them again in a heartbeat. The price was reasonable!
Christina O.
Jul 2017
I like Moving Pros. They didn't give me any crap. They were in and out and they were done. They put things down in the rooms where I had marked them which was really odd because usually they just drop them in the first space they see when you have a mover. They put them in each of the rooms. I had made signs on what room it was and they actually followed the signs. They didn't charge me extra and didn't give me no grief about it or nothing.
Response from Moving Pros
"Excellent review! Thank you for the kind words and for your business!"
Howard T.
May 2017
Cole the owner was very patient in explaining the necessary steps of the moving process, both via email and later on the phone. He quoted a price that was fair given the scope of the work required. His moving day crew, led by crew chief/driver Kevin, was punctual, courteous, and professional. They also work fairly quickly while moving some bulky furniture and walking up rather narrow set of stairs at the destination point.
Monica E.
May 2017
Great. No issues
Lou J.
Mar 2017
Arrived early. Done quick. Corey & Trevor worked fast and were careful. Done in below their minimum time.
Sandra G.
Mar 2017
It was a very small move, it went very well. They were quick, efficient and courteous. They did everything in timely manner. I can't find anything to complain about.
Shannon S.
Nov 2016
They were on time and fast, but that was about all the positive I can give. There was a young, know-it-all man on their team who reeked havoc on the entire move. Standing on our items in the truck, lifting entire sofa sleepers and other large items by himself, over his head. This young man tried very hard to get all of our belongings into one load, in spite of his "foremans" suggestions. Fortunately my husband swayed them to make a 2nd run. We were only 1.5 miles between locations. A new full-size (sleeping) bed liner was ripped, plastic totes were broken and when they asked us how we would like items put in our new garage, nothing was put in the way we said at all. Completely unorganized. Luckily we plastic wrapped a few things beforehand, but they didn't wrap anything. We got quite the discounted rate, however, I wouldn't recommend them to anyone.
Response from Moving Pros
"As discussed when we spoke after your move, the employee in question was immediately terminated upon hearing of your experience. I also gave you a huge discount for your trouble. Keep in mind, when a company has 20+ employees and 1 has a bad day, that is not a reflection of how the company operates. That's a reflection of the employee making bad decisions and getting himself fired. The large discount you received and the fact that the employee was promptly terminated is a reflection of how Moving Pros operates. I'm sorry you had a poor experience with our company. I thank you for your business."
JENNY W.
Nov 2016
I have moved so many times in the last decade, all over the country, and Moving Pros is by far the best company I have ever had, for so many reasons. In September, I moved to Chicago from Kansas City, MO. I first interacted with Cole (the owner) via phone. He gave me a very fair quote (a flat rate, which I personally prefer) and he also was not pushy when I told him I would get back to him (most moving companies are pushy). There were no hidden fees, fuel surcharges, anything like that at the end of the move (usually there are with other moving companies). Cole was professional, friendly, and courteous. On moving day, Justin and Rob arrived to load up my one bedroom apartment in Kansas City, MO. They were super nice, careful with our stuff, and just all around good guys. In Chicago, shortly after they arrived with the truck -- I don't know how else to say this -- they were shot at by some gangster kid (no injuries thank goodness!!). It was a random incident in a good neighborhood. Most movers would have hightailed it out of there and left our stuff, but the job was finished the next morning. I am so incredibly grateful to this company and to these guys. I would highly recommend them to anybody.
Licensing
State Contractor License Requirements
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FAQ
Moving Pros is currently rated 4.6 overall out of 5.
Moving Pros accepts the following forms of payment: CreditCard
Yes, Moving Pros offers free project estimates.
No, Moving Pros does not offer eco-friendly accreditations.
No, Moving Pros does not offer a senior discount.
Yes, Moving Pros offers emergency services.
No, Moving Pros does not offer warranties.