The Cleaning Authority - Gladstone
About us
The Cleaning Authority in Gladstone, MO is owned and operated by Jay and Tami Stone. Our business provides residential cleaning services. We cover the entire Northland area of Kansas City. All of our employees work for us and are bonded and insured. We supply all of the cleaning products, including vacuums. With a strong commitment to quality through our Detail Rotation System and certified carpet and upholstery cleaning services, we offer a satisfaction guarantee, and competitive prices, our service is tough to beat. Call us at 816-420-0900 for a free estimate. Award winning.
Business highlights
20 years of experience
Services we offer
Detail cleaning rotation system, apartment cleanings, bi-weekly, green cleaning, house cleaning & residential cleaning, monthly, weekly
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.575 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 9% | ||
| 9% | ||
| 4% | ||
| 1% |
Showing 1-25 of 75 reviews
Debra P.
Mar 2018
Everything always goes very well. The cleaning crews sent were friendly, courteous and very efficient. We've been using The Cleaning Authority - Gladstone for a number of years and they never fail to please us. Highly recommend them.
Kelley B.
Aug 2017
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Sandy B.
Apr 2017
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Clarissa T.
Feb 2017
It's always a team of 2 unless they're in a time crunch then they'll have a 3rd one cleaning, There's an inspector that comes around and checks up on them and I've seen her pop in to check on them so that's a good thing. I would give the current team an 'A' but overall we've had some teams come that weren't up to par. The management did change it and give us a different team. I did call the boss though and request the current team I have because they're good. They always show up in the window that they give.
Clarissa T.
Feb 2017
When they first come in, it's a little more expensive the first time because they do a more thorough cleaning job of every room. They also bring a much larger team that first time. I don't remember anything negative about the visit and I've been using them every 2 weeks since then.
Kelley B.
Sep 2016
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Kerry C.
Aug 2016
They have been cleaning my house for years. They have always showed up and have done a good job every time. Very flexible for changing times for cleaning due to work and out of town schedule.
CLARENCE J.
Jul 2016
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Leonard B.
Mar 2016
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Karen F.
Jan 2016
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Todd W.
Jan 2016
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Cari S.
Nov 2015
Amazing -- love their attention to detail --
Rebecca S.
Nov 2015
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Linda R.
Aug 2015
unknown
Response from The Cleaning Authority - Gladstone
"We appreciate you taking time to leave a review, but it appears this review should be under the Lee's Summit Cleaning Authority. We are located in Gladstone and only service the Northland area of Kansas City. Thank you"
Jack F.
May 2015
unknown
RAYMOND G.
May 2015
unknown
Response from The Cleaning Authority - Gladstone
"While we appreciate your taking time to provide a review on Angie's List, it appears that your home may be located in the Lee's Summit location territory. Our office covers only the Northland area of KC. Thank you."
Christopher S.
Apr 2015
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Susan T.
Mar 2015
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Brandi F.
Mar 2015
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Jeri S.
Mar 2015
Can't say enough nice things about The Cleaning Authority - Gladstone. From the monthly e-mail reminder of my clean date, to Tami and Jay (the owners) who are so quick to respond to any call or e-mail communication, to the wonderful teams of service providers who come to my home each month, I would highly recommend this company. They have been coming to clean for me each month for over 2 years and I have never had a problem with either the quality of the work or the persons who provide it. Tami and Jay are quite flexible and easy to deal with if I need to cancel for a month or change the date. Their service is efficient and thorough and I am very pleased! Call for an estimate and find out for yourself!!
Response from The Cleaning Authority - Gladstone
"Thank you so much for your review. We truly appreciate your business and are so happy to hear you are enjoying the service!"
Melinda H.
Jan 2015
unknown
Response from The Cleaning Authority - Gladstone
"Thank you very much for your review. Your satisfaction is very important to us! We appreciate your business greatly and are so pleased to hear that you are happy with the service!"
Jim B.
Jan 2015
unknown
Response from The Cleaning Authority - Gladstone
"Thank you so much for your review. We have appreciated your business very much and are so pleased to hear that you are happy with the service!"
Mary C.
Dec 2014
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Roxanne S.
Dec 2014
I used the company for several months. Two cleaners would come out for the service. I was not usually home while they did the service. They used their own supplies and did an okay job. I only stopped using them because of cost. I had no problem scheduling a cleaning when I needed.
Robert P.
Nov 2014
They get right to work and they are very thorough. Each time I call on the phone I can cancel or change the dates and they are good with that.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Cleaning Authority - Gladstone is currently rated 4.5 overall out of 5.
The Cleaning Authority - Gladstone accepts the following forms of payment: CreditCard
Yes, The Cleaning Authority - Gladstone offers free project estimates.
No, The Cleaning Authority - Gladstone does not offer eco-friendly accreditations.
No, The Cleaning Authority - Gladstone does not offer a senior discount.
No, The Cleaning Authority - Gladstone does not offer emergency services.
No, The Cleaning Authority - Gladstone does not offer warranties.